When I booked this hotel I specifically asked for ground floor rooms which opened out right onto the beach. When we arrived, we were taken to first floor rooms with balconies overlooking the beach. When I explained that I had requested ground floor rooms and been given assurance of this (not just by email but by phone too), the manager said that the central reservations office don't communicate requests to the actual hotel, so they didn't know about my preference. Lesson learnt...Don't expect to get your room choice, even if you have a verbal guarantee! We were offered two ground floor rooms once they had become available, after being at the hotel for two nights already, but we decided that it would be too much hassle to pack everything up again considering we were only there for five nights in total. Plus, we ended up feeling that these rooms suited us better anyway, we did enjoy having the privacy of our balconies, overlooking the stunning beach. Which brings me to the best thing about this hotel...the beach is picture perfect. Just looking at it makes you smile. White sand, turquoise water, picturesque rocks jutting out at one end and very gentle waves lapping on the shore. It is shallow for quite a distance and perfect for children. The kayaks are free to use and my kids had great fun in them. There are a few other hotels on the beach and the entertainment at Panviman Resort, next door, brings the whole little bay to life at night time. The entrance to the hotel is situated at the end of a lovely little street which is a joy to walk down by day or night. Everything you need is there...a pharmacy, laundry shops, convenience stores, lovely ramshackle restaurants etc. The hotel rooms are great, nice simple beachy décor with a contemporary feel, clean, spacious and comfortable beds. The Spa staff offer beachside massages which was a lovely treat and we felt particularly endeared towards a member of staff called Banana...we thought her name was cute and really suited her! She went out of her way to make sure we were always comfortable and happy and arranged for us to go on a tour of the island which we loved. We visited another stunning beach, rode elephants, went trekking through a waterfall trail and visited a Buddhist monastery. It was brilliant! This hotel is the perfect place to relax and unwind...it seems like another world now! The one big let down is the food...Breakfast isn't good. If you are vegetarian, like us, the options are very limited. If we went for breakfast early, we couldn't be seated together as a family as the space was limited and if we went there later only the last scraps of food were left and it wasn't refilled. I specifically asked for more pancakes one morning when I noticed there were none left for my children and when they came they were still raw and runny in the middle! The food on the lunch/dinner menu is average too. Luckily, we enjoyed delicious food at other resorts on the beach and we also ate out at two restaurants on the street where the food was amazing! The hotel swimming pool is small, which didn't bother us because we didn't want to leave the amazing beach anyway. All in all, this hotel offers very good standard accommodation right on an outstandingly beautiful beach and for that reason I would definitely stay there again.
- Official Description (provided by the hotel):
- Buri Rasa Village is a luxurious boutique resort which blends traditional Thai architecture with contemporary design, creating an elegant holiday haven that shines out from the crowd.Our resort simply exudes luxury and comfort. Enjoy a relaxing break on Koh Phangan in the unique and laid-back surroundings of a tropical paradise, on the beach at Thong Nai Pan.Experience a highly personal level of service - all of our staff are hand-picked and renowned for their friendly and caring approach. They'll pamper you as if you were in paradise itself!Each of our modern suites has a balcony or terrace, and is lavishly equipped with a flat-screen TV with international channels, a DVD player, and has an en-suite bathroom with rain shower plus bathrobes and towels. There's a fridge and mini bar with complimentary bottled water replenished each day, and there's a daily housekeeping and turn-down service. Room service is also available, and there is free WiFi throughout the resort. ... more less
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