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“Perfect” 5 of 5 stars
Review of Bay Lounge & Resort

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Bay Lounge & Resort
4.0 of 5 Small Hotel   |   32/6 Moo 4, Bankai, Ko Phangan 84280, Thailand   |  
Hotel amenities
Ranked #24 of 112 Ko Phangan B&B and Inns
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
44 helpful votes 44 helpful votes
“Perfect”
5 of 5 stars Reviewed August 12, 2013 via mobile

We stayed at the Bay resort for three nights after staying just around the corner at the Coast hotel. Although the Coast was good and has some great reviews, in my opinion it does not offer the same feel or atmosphere as the Bay.
The rooms are relatively basic but offer incredible views and have everything needed. It is true from some of the negative reviews that you have to request new towels and bedding, however this is a small resort not a chain and was promptly completed as soon as it was requested. There is a pool a private beach an outdoor restaurant and many sun loungers. the restaurant lounge and bar are all open plan and leads from outside on he decking into an inside lounge and pool table. All of this was really well decorated and offered a laid back feel. The staff were good although some can come over as a little rude, after time you realise this is just the language barrier as all were helpful.
The food was good and of good value as were the drinks. The only negative was that the hotel is built into a hill road. This means that it offered great seclusion but at the expense of being a little remote and a 5-10 min taxi from anywhere. It also meant the walk out of or into the resort was very steep. If you can see past this then it's one of the best hotels in Ban Tai.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    53
    23
    8
    8
    10
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3
44
4
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2013

I've never wrote a review before due to never feeling compelled to but this place is such a wonderful place, so brilliantly ran that it deserves far more business. We are 1 of 5 couples currently here so it's less than half full during August! The rooms are beautiful, each with a great beach and sea view, the beach is obviously private, a little small but big enough for the resort. The infinity pool is small too but very nice and clean and again big enough for the resort. There are plenty of beds and space for sunbathing so you don't feel like you are impeding in others space. The bar area is beautiful, very relaxing and tasteful, and the food is beautiful. Everything we have ate and drank has been lovely and we haven't managed to finish a single meal as the portions are so big! What really impresses though is the service, all the staff are so polite and courteous and always serve with a smile. For example when we first arrived they ran to aid us with our bags whilst another prepared two ice cold drinks (FOC) and had them on the bar before we'd Sat down. This sort of service should be standard everywhere but sadly it's not. A great place that we can't recommend highly enough.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unterföhring, Bayern, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 29, 2013

We had 2 weeks in this nice resort, the Staff was very friendly! It is a Good Place when you want to stay in a relaxing nice Area with a fast Access to fullmoonparty, halfmoon and Drive to thong sala (Main City of phangan with a Brillant Food Market!!) they Drive u for free to full and halfmoonparty! The breakfast was Not a Buffet, you had to choose what you want (May they can Change in the Future to Buffet ..:) ) the normal Food was really Good, but we like on Thailand eating from foodmarkets more than any Restaurant! The rooms are clean, good located (seaview is Great!!!) but very Basic (no tv). Everything You Need to have a Great Time there! There is no Party or loud Music, it is to relax!!! The owners and the Young waiter are very very friendly and take very well Care of you! We will come in Jule 2014 again!!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 25, 2013

I enjoyed my stay in the Bay Lounge resort a little set back from the venue of the Full Moon Party about 3km. However the rooms with the view of the sea onto the private beach is absolutely stunning. The large windows give the room an airy , light, feel, which is refreshing. The staff were simply amazing , friendly, courteous and helpful. They picked me up from the pier and delivered me to the resort. They even took the liberty to drop me off and pick me up from the 7/11 store so i could pick up some sundries. The resort is warm and welcoming and it is very easy to get to know the staff . It was the personal touch to my individual needs that I liked , from booking tours and making reservations for dinner to making polite conversation. A very enjoyable stay. A DJ comes in once a week who also plays at the Fullmoon Party who I thought was excellent and it does liven up the place. The resort does not attract the backpacker type, more for couples and or groups of friends. It's a place to relax away from the banging tunes of Haad Rin and after a busy morning / afternoon of activities and sightseeing.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 18, 2013

We stayed for the half moon party. The location is great and the rooms were right on the water. The beds were super comfortable and the room was nice and clean. If you like super hot showers though don't look for that here. Shower was lukewarm. Also the hotel was the "official" hotel for the Half moon party but yet charged us for getting UV body paint on their towels (we were charged about $11 USD), however to be fair they do warn you about this but I think it's kind of ridiculous. Also keep in mind this property is located at the bottom of a steeep hill and most taxi drivers do not go down to drop you off so you have to walk with your luggage down this super steep hill. The restaurant at the hotel was above average and fairly priced as well and the staff was pretty nice.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 12, 2013

The location is nice, great view, however it is in the middle of nowhere, and the water on the beach is too shallow to swim in.
However the location is mainly beautiful, and the resort nice and clean, but the main problem is the staff. The housekeeping is not cleaning the room, even after asking for it several times nothing happend. So we end up cleaning our room by ourselves and just asking for toilet paper, because even that was lacking... They write in the hotel description that you would get free bottles of water in your room, but since no housekeeping is ever coming, of course you are not getting any water in the room. Even worse is the staff at the reception (two women), rude is just an understatement... you just can be lucky if they have "a good day" and allow your beach towels to be changed. But it also happened that we had to share one beach towel for several days... Within this rude staff, the outstanding people are the waiters, who are also helping you with luggage, kayak etc. they are amazingly polite, trying to help you wherever they can.
In total it is a nice resort, but on the way to Haad Rin beach there are several resorts which are nicer, more central, and where we would chose to go next time.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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West Malling, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 5, 2013

staff were rude - pretended they could not understand english when we asked for anything and then one day they could understand us when their manager was there!! (the manager herself was lovely!!!) we had to ask for our room to be cleaned everyday which was only done 3 out of the 5 times we asked! food is nothing special and pricey compared to the island. rooms were small nothing special. beach was nice and nice views but water is shallow so cant swim. oh the the hill to get to the hotel is not a hill it is a small mountain!! taxi's would not go down there and to try and get down the hill after a few buckets is so dangerous!

Room Tip: do bother! much better places around!!
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bay Lounge & Resort

Address: 32/6 Moo 4, Bankai, Ko Phangan 84280, Thailand
Location: Thailand > Surat Thani Province > Ko Phangan
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #24 of 112 B&Bs / Inns in Ko Phangan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bay Lounge & Resort 4*
Number of rooms: 12
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