Really nice place with some good facilities, such as a nice pool area, workout room, free pool table and so on. The staff is friendly but a bit confused. There are many employees but only a few that can help you in case of a question etc.
The sevice of the place is still very good. I rented a motorbike and the back tire went flat and also got shredded. I feared it would mean a big bill for me but I only had to change the inner tube and they took care of the rest and even gave me one more day for free... awesome service, I was very pleased :)
- Official Description (provided by the hotel):
- At Hacienda Resort & Beach Club you will have an experience unlike anything else on this legendary party island. Owned and managed by a crew of vibrant, energetic Europeans and staffed by highly trained attentive locals. The standards you expect are typically exceeded.With a full range of facilities & various types of rooms to fit into any budget, from backpacker to luxury travelers, Hacienda is the perfect place for your holiday.Hacienda Resort & Beach Club is a five minute walk to the Thong Sala (main pier) and Thong Sala Town (main shopping area). It is a fifteen minute drive to Haad Rin Beach. The Samui International Airport is a 30-minute ferry ride, followed by a 2-minute taxi ride.Fitted with tiled flooring and a private bathrooms, modern rooms come with either air conditioning or fan. Cable TV, minibar and hot water shower are included in all rooms other than our budget wooden bungalows. ... more less
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