My review starts with not being collected from the pier after paying for a taxi to hacienda i was told it wasnt included. After inquiring it turns out it was and we got an apology.
Moving on the room could do with an upgrade as the rest of the resort seems to be at a much higher standard but it did the job
food in the restaurant is really good and its price was ok aswell
one thing that did annoy me was when relaxing with about 7 other people watching a movie two lads turned up and it seemed even tho i had spent 2000 baht on food and drink within the hour that my opinion ment nothing a staff member turned on the other telly and was blaring a football game when we asked them to turn it down as we couldnt hear the movie it was ignored and the staff member little thai guy in a rooney jersey turned it up even more . I have no problem with a match being on but when i am half way through a movie and spent a fortune on dinner and drinks even by western standards i dont expect to loss preference over a football game .
staff half and half
and location good
- Official Description (provided by the hotel):
- At Hacienda Resort & Beach Club you will have an experience unlike anything else on this legendary party island. Owned and managed by a crew of vibrant, energetic Europeans and staffed by highly trained attentive locals. The standards you expect are typically exceeded.With a full range of facilities & various types of rooms to fit into any budget, from backpacker to luxury travelers, Hacienda is the perfect place for your holiday.Hacienda Resort & Beach Club is a five minute walk to the Thong Sala (main pier) and Thong Sala Town (main shopping area). It is a fifteen minute drive to Haad Rin Beach. The Samui International Airport is a 30-minute ferry ride, followed by a 2-minute taxi ride.Fitted with tiled flooring and a private bathrooms, modern rooms come with either air conditioning or fan. Cable TV, minibar and hot water shower are included in all rooms other than our budget wooden bungalows. ... more less
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