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“Top hotel, top staff.” 5 of 5 stars
Review of Cyana Beach Resort

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Cyana Beach Resort
3.0 of 5 Small Hotel   |   32/3 Moo 4 | Woktum, Ko Phangan 84280, Thailand   |  
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Hotel amenities
Ranked #14 of 117 Ko Phangan B&B and Inns
Certificate of Excellence
Portsmouth
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Top hotel, top staff.”
5 of 5 stars Reviewed December 31, 2012 via mobile

This is simply a great place to stay on Koh Phanang. Family run by Frank (Dutch) and his wife. We were made to feel very welcome and everything aas catered for. Frank and his family are lovely people. Nice pool and beach area which wouldn't look out of place in any top resort! Food is great and you can even enjoy wine and Belgian beers! All this is offered at very reasonable prices. Don't hesitate book this place.

Just have to add a comment about one of the previous reviewers who gave very negative feedback. We found the owner (Frank) couldn't have been a nicer person. So welcoming, friendly and would do anything to help on request. I find it a bit silly that this person was able to leave a review without even staying at the place also!

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank TravalMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

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Plymouth, United Kingdom
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 2, 2012 via mobile

We stayed here for the full moon party on November the 28th. We were supposed to stay 4 nights and stayed 5!
We just loved it here. We dont normally fo for the bungalow style hotel but we felt really safe in Cyana, the rooms were clean with TV, fridge (complimentry water) safe, cupboard and towels. As the weather in Phangan was terrible we decided one day we would stay in and watch DVDs so we asked the owners (wish we had picked up their names) and then switched rooms so we could have a dvd player with the tv. fit it for us then told us where to get DVDs! They never made us feel uncomfortable with all the questions we asked and the food was so delicious!

It is a bit out of the way but we would rather that on the full moon party week anyway. it cost 100b each for a taxi to Thong Sala the nearest town.

We really recommend this hotel. so worth the money! The owners are so wonderful too.

Thank you for making our stay at Phangan so wonderful.

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Chelsey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed December 2, 2012

As we did not stay here due to the reaction from the host, hence do not count this review towards the stay, but rather towards the attitude we got from the host.

We called the Hotel and probably spoke to The owner we initially discussed around the cheapest price available and the availability of the hotel. On bases of the discussion we tried to negotiate a good price as we were staying for multiple nights.

In the end we committed that we will stay at least for one night but keep extending our stay on a rolling basis.

At that the host got really upset and was really rude and unpleasant and in fact hung up on us suggesting we could look for other places.

Appreciate he may not have liked the idea however the same message could be conveyed in a better way...I'm glad we didn't stay here because putting up with such a host would be terrible anyway..

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars
      Service
Helpful?
4 Thank sonirohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 1, 2012

Lovely, secluded location - not too far from town. Nice pool, big rooms, comfy beds, nice bathrooms, GREAT FOOD, staff are very nice... in a very quite little fishing bay - so not on a busy public beach. Kayaks but not paddles (yet)... two resident dogs that are sweet - very busy sleeping most of the time though.

Room Tip: The rooms with beach access have a private little pool and hammock - which is nice though the place...
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank BeBo70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Berlin, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 11, 2012

I loved the Family atmosphere - especially as i stayed a long time due to a motor bike accident. It was the perfect pace to rest and enjoy the view. Frank and Noo where very friendly and helpful. Like with most places on the island you will need to take a taxi or hire a scooter to get to places - it´s a nice quiet place and with some kind of transport you are fast in tong sala or other beaches -but i just wanted to relax did not feel the need to leave at all. The bungalows have a high standard and nice design.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
8 Thank ZEB_R_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyon, France
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 7, 2012

I have just a short stay but that was great, the pool is big nice and cleacn, staff so friendly and helpful, food was delicious what should I need more.:)

  • Stayed March 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank George A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ko Phangan, Thailand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 10, 2012

I love the location next to fisherman pier. The pool is great big with Jacuzzi jet, very nice tropical garden around, rooms are new, clean and very convenience staff so friendly and food was great!!!

  • Stayed November 2011, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
11 Thank Frank V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phurinee, Manager at Cyana Beach Resort, responded to this review, June 20, 2013
Thank you for stayed with us, wish to see you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Cyana Beach Resort

Address: 32/3 Moo 4 | Woktum, Ko Phangan 84280, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Phangan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #14 of 117 B&Bs / Inns in Ko Phangan
Price Range (Based on Average Rates):
Hotel Class:3 star — Cyana Beach Resort 3*
Number of rooms: 14
Official Description (provided by the hotel):
Cyana Beach Resort is a luxury, Thai style resort with modern facilities. The rooms are especially designed for comfort and convenience with service by our friendly staff with the traditional Thai hospitality. ... more   less 
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