This is a beautiful resort and can not for one second understand why anyone would write a bad review!!! On arrival at the pier there is a van waiting to pick up guests at a cost of 100 baht each - which makes it easier than trying to barter with a taxi. The resort itself is situated right on the beach and the setting is just beautiful. Checkin and checkout is quick and simple. It made it even better that we were upgraded. The room itself is large with a very comfy bed, a separate toilet, shower and huge marble bath. And to finish it off an outside area with private outside shower. The rooms has everything you would need. The restaurant has nice food and they have offers on beers/cocktails. The pool is large and has small jacuzzi sections in it. The resort is a ten minute drive to Haad Rin beach (Full moon party) but be advised the hills on the drive to it r mental! We took a bike to it and it was an experience but would take a taxi next time. At the resort you don't hear any noise from the full moon party. Would defo return to this hotel.

We have just stayed at this hotel and it is amazing. I didn't want to leave. The staff are fantastic and can not do enough for you. They are polite and just lovely. The room is stunning and the grounds are lovely. I am defo going to come back and I would advise anyone to... miss it already xxxxx

First of all, DO NOT listen to all the bad reviews. If you expect a Four Seasons service, go and stay at the Four Seasons! (and pay accordingly). This is a wonderful, local owned hotel. Beautiful rooms and huge bathrooms that put most of the so called five star hotels to shame. The facilities are good enough..good pool on the beach, beautiful sunset views everyday...good food in the restaurant and excellent BBQ at night on the beach. The staff tried their best to provide good service..some of them may not be fluent in English but hey, since when is it a requirement for everybody to be fluent in English? They do try their best to communicate..I definitely get better service here than most of the hotels in Europe.

Just stay and enjoy the hotel and the full moon party on the island. you won't regret it.

Everything is stunning there (Rooms - even the cheapest ones - pool, landscape...) exception made for staff people (and more precisely the manager). It was unbelievable how they tried to do their best to ruin our stay.

They are arrogant and treat people not as guests. It always seems you are making a favour to them. We didn't move since we had couple of days more to stay in Ko Phangan, but believe me I would moved to another place to don't give them my money any more.

The manager should be fired and the place should be run in a total different way.