Charm Beach is in a pretty great location, right on the beach - which while not great for swimming, is still nice - and a short walk from plenty of restaurants, night life and a Muay Thai gym (that does classes!). There's a good sized pool for swimming, and the Thai staff were also lovely and welcoming.
That's about where the positives end! The British owner and his sarcasm and idiocy put a damper on the rest of our stay there. We were there for a good several nights, and right when he arrived he set about weaseling us out of the room we'd originally booked into one of the bungalows, claiming that they were bigger, cleaner, etc. and showed us both the rooms.
We accepted the bungalow in the end because it had a fridge and we didn't want to have to eat out all the time, but he was INCREDIBLY smug and condescending about it. He seemed to act like we were personally attacking him every time we came to the front desk to ask a question or to get more toilet paper - they would only give us one roll at a time, and those disappeared quickly with four girls sharing a toilet, and the room was not once cleaned during our week or so long stay.
Sleep quality was pretty average because of the place's proximity to other nightlife; one night there was a music festival or something going on a stone's throw away and we had to rely on earplugs to get enough rest before the Full Moon party the following night. Of course, we expected it to be noisy, because Phangan is a really lively place!
We had to give a sizable deposit, and the bloke reassured us that we would get it back at the end of our stay not matter what time we left - there would always be someone at the desk. Guess what? No one at the desk at 7am, despite us waiting around, shouting and hunting around the grounds with at least one or two other groups of guests who were planning to catch the same boat out as us. Basically, he conned us and several other guests out of their deposits, and his general behaviour throughout our stay led us to suspect that it was a rather common occurrence.
Had we not encountered this guy, I would've been happy to rate Charm Beach 4 out of 5 and give better ratings for service, but he really took the p***.
- Official Description (provided by the hotel):
- Charm Beach Resort is a classic thai resort with that genuine feeling and a well known name on the island. The resort has been around in one shape or another for almost thirty years. During this time the bungalows and the other building has changed, but the wonderful beach has stayed the same. Today is a perfect mix of tradition and modernity, featuring AC, Wifi and swimming pool. Today the resort holds about 30 bungalows and a restaurant in the main building. One of the bungalows is set up in one of the trees, with an own balcony where you can enjoy the sunset. It also features one of the widest beach strips for one resort on the whole island. This is the place for beach activities and evening happenings. BBQ, music and cocktails are offered several nights in the week. For the young ones there's a playground in the shade, and even movie time on the beach certain nights. We hope you come and visit us and this marvelous place on one of Thailands most spectacular island, with extraordinary nature. Be sure to ask for the special day trips that are offered in the jungle, at the sea or in the mountain. There's much more to this island, beside the full moon party.From May 1st 2014 the resort has changed ownership and are now managed by a Swedish owned company. The resort is now undertaking a facelift and modernization by the new management. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Agoda, Priceline and HostelBookers so you can book your Charm Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.