Myself and my partner stayed at the resort for ten days in April.
Upon arrival at the port it was agreed that a transfer would be available to us. However we hung around for a while and no transfer arrived. I gave the resort a call and Adam got a free taxi to us within 5 minutes which was fabulous. Upon arrival at the resort, we were greeted by the lovely staff and shown to our room. We booked a concrete beach bungalow. The bungalow itself was very basic, but it had everything we needed. It was right on the beach and had amazing views. Upon arrival, the resort was so peaceful. A couple of families were staying there and a few backpacking couples were also there. Everyone was there for the same purpose......to relax.
The food was basic western food and some thai food. It was always lovely and fresh and relatively cheap. We ate there for most mealtimes.
Adam was absolutely fantastic. He gave us a map and pinpointed the best places to go on the island. He also booked our early morning return transfer to the port. He was always there to help and couldn't of wished for anything more from him.
We hired a car through Adam. I had read a review which stated that someone was charged for damage to a hire car from the same company. However we didn't have any issues with this. We asked Adam to arrange a car for us and we had the keys within an hour. There were no extra charges at all.
We only have two negative points with regards to the resort. The first thing was that a LARGE group of around 18 young backpackers checked in mid way through the our holiday. They were so loud and had absolutely no regards for the other people staying there. They were rude to the staff and just complete pains in the backsides. They all booked separately so the managers weren't to know that they all knew one another. It was nothing that anyone could help so it isn't a reflection on the resort.
The other issue was the late night music. Adam was great and he kept the music down late at night if the bar stayed open late. This was never an issue for us.....until the last night. We had an early start (6a.m) so we had an early night. We expected the music to be on until late. However, at around 1a.m the music suddenly went REALLY loud and extremely hardcore. This was continuous until 4:17 in the morning. I know that was the time because we were both about to get dressed and storm outside as it turned off. I am not sure whether any staff were even there as we didn't have any issues with the music other than the one night. It was a shame as it put a dampener on our otherwise good stay.
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- Also Known As:
- Phangan Beach Hotel Koh Phangan