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“A few fatal flaws in an otherwise great beach hotel” 3 of 5 stars
Review of Starlight Resort

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Starlight Resort
3.0 of 5 Hotel   |   6/4 Moo 5, Thong Nai Pan Yai Beach, Ko Phangan 84320, Thailand   |  
Hotel amenities
Ranked #63 of 90 Hotels in Ko Phangan
Portland, OR
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“A few fatal flaws in an otherwise great beach hotel”
3 of 5 stars Reviewed May 16, 2012

OK. First the good. Fantastic pool with views! Nice stretch of beach. Quiet location. And although it is a small thing I love the fact that there is an electric kettle with coffee cups in the room.

The bad: windows do not open! Moldy smelling rooms. Mattress stinks bad. No bedside lamps! Poor lighting - only one dim ceiling light.

No maid service.

Another thing: count your change when you make a purchase at the property's adjacent Starlight mini-mart. The older woman quickly coughed up the 10 baht when I asked about it. . It wasn't much but if a person is dishonest, a person is dishonest.

Stayed May 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    7
    27
    16
    11
    8
See reviews for
13
29
8
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
london
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 9, 2012 via mobile

We were staying in the Havana resort just down the beach from star light but enquired about a room due to star light being the best looking resort with the nicest pool on the beach. We stayed here 2 nights for 1,300 baht/night in a seaview 1st floor hotel room, saving us the equivalent of 800 baht a night had we stayed on at Havana.
This is a difficult resort to review- the rooms are nice, pool excellent, views lovely...but there are little mistakes- the lightswitches are the other side of the room to the bed, there is no lighting from the beach to the room, no maid service (we only stayed 2 days)...It doesn't need to have a restaurant or bar as it has the best bar on the beach (flip flop bar) next door and there are plenty of restaurants along the beach.
I should mention there was a cockroach in the bathroom that the girl at front desk had to kill for me- however they were also at the Havana and on the beach.

Considering value for money this resort is fantastic.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 1, 2012

after careful deliberation where to stay when we arrived this beach we decided to stay at the starlight in march 2012. worst mistake of my trip and left a very sour taste in my mouth.the room never got cleaned, was grubby before we moved in, the guy on reception (wish i had gotten his name) was the rudest person ive ever met. was very unhelpful and anything i asked him was met with either a sneer or a brusk wave of the hand. obviously it is not his hotel and he only works there coz if it was im sure he would of been more friendly and accommodating. in the end my girlfriend and i moved next door ...... take a tip from me guys, give this place a wide berth.....

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajijic, Mexico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed April 25, 2012

We stayed here in Thong Nai Pan Yai 2 weeks ago and despite it being a nice place (all accommodation along the beach is nice so don't think this is on it's own), the staff and management couldn't have been worse. Bad tempered and surly, they didn't seem interested in wanting to help out in any way. Rooms were never cleaned. Any question was almost met in a threatening manner and appeared very confrontational. We checked out early and moved a few places which was much nicer in comparison.

Room Tip: Go elsewhere
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  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 4, 2012

wonderful accommodations and staff, great pool to relax at, but no restaurant on premises, great value.....

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 2, 2011

This bungalow/hotel complex is a lovely place to stay! We've stayed 8 nights and had a great time. We had 2 upstair rooms in the hotel block the front one with a breathtaking sea view. Both rooms had balcony - wonderful !
The hotel is VERY CLEAN and the staff is outstanding friendly and helpful. On our many trips all over the world I have rarely experienced the same friendlyness !
The hotel has a very nice swimming pool right at the beach. The only thing I can complain is, that there should be a couple more reclining chairs, since some Europeans do tend to block chairs early in the morning for the entire day, although they are not using them at all ! This is definitely not the place to do this ! Note: This remark has NOTHING to do with the staff or the hotel quality, but maybe future guests think about this remark when they're staying there! ;-) Thanks!
The hotel has no restaurant, but there are so many good places around to have breakfast, lunch, 'happy hour' and dinner! There is a supermarket next door.
The beach is beautiful!
Thanks so much to E, Todd, and their parents for making this vacation a beautiful experience on Koh Phangan!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 22, 2011

We arrived around lunchtime after a an 18hour journey very tired and were met by a young but educated and friendly girl who checked us in promptly and answered all of our questions without hesitation. The staff were able and very helpful in the planning of activities whilst also trying to do right by us we felt, there english was good enough to communate sometimes more specific requests which we did not find even in Bangkok in some places. The room was clean and well presented, the only bad comment i would have was that they didn't provide fresh towels as often as they could but were happy to provide them on request.

Room Tip: we had a pool view bungalow and from what i saw these were better than a room in he main block.
See more room tips
  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starlight Resort

Address: 6/4 Moo 5, Thong Nai Pan Yai Beach, Ko Phangan 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Phangan
Amenities:
Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #63 of 90 Hotels in Ko Phangan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Starlight Resort 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Koh Phangan Starlight Bungalows Hotel Koh Phangan

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