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Salad Buri Resort & Spa: Traveler Reviews

4.0 of 5
60/2 Moo 8 | Haad Salad, Koh Phangan 84280 , Thailand
Hotel amenities
Salad Buri Resort & Spa
Ranked #46 of 91 hotels in Koh Phangan
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153 reviews from our community

Traveler rating
    37
    56
    26
    21
    13
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Families
23
 
Couples
81
 
Solo
2
 
Business
0
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Great views”
4 of 5 stars Reviewed February 24, 2013

Ok. Let’s get the moans out of the way. I’m lazy – therefore wasn’t too impressed by my mountain top room (but brilliant views) – so asked to be moved to a lower level room and closer to friends – this they did the next day. Although my room was still a “healthy” walk up the hill! Also when I got to my first (mountain top ) room the battery on the safe was on its way out – phoned down to reception who sent someone up – who was not too happy – I explained in my best Thai that it was better that he changed it now (at 3pm) rather than 2am in the morning. Anyway it was sorted out – think they had to get another battery from a sister hotel. On the plus side. The staff seemed fine to me. Yes, they are young, but they are really trying and this could be why seemed nervous – remember they are having to cope with a load of languages and I think they did really well. They laughed at my bad Thai pronunciations and seemed happy to chat to us. They came round to check if you wanted more drinks, when we were lazing round the pool. If you don’t like their food (which I did) there are plenty of places nearby to eat in (Cookies is good as is Salad Hut) + they have a cab/taxi/truck which goes to Thong Sala (think it was 150-200 bht each) so you can buy yourself goodies.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Steve T about Salad Buri Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montri P, Manager at Salad Buri Resort & Spa, responded to this review
March 8, 2013
Thank you very much for your review for the food at our restaurant we will improve the test of the food . And also we hope to see you again next year. For the room you can book directly with us then we can offer you a very good price.
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Lovely hotel on quiet beachfront”
4 of 5 stars Reviewed February 23, 2013 via mobile

We arrived on Thong Sala pier to find a pick up from the hotel even though we had not requested, it cost 150 baht each which we did not mind paying.

Check in was quick and we got shown to our room by buggy even though it wasn't as far up the hill as some bungalows so this wasn't an issue for us.

Our room was small, not much room to store bags but we made space. The room was nicely decorated and the bed was v comfy. The bathroom was huge with an amazing power shower, loved it!

Breakfast is impressive with a good choice but lunch not great. Based on this we decided to give it a skip for dinner and ended up going to Salad Hut instead, yum food and lovely staff.

The pool is gorgeous with lots of sun loungers around.

We have a great relaxing time here and would recommend this hotel to friends to people who wish for a quiet beachside break!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Chutzputz about Salad Buri Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montri P, Manager at Salad Buri Resort & Spa, responded to this review
March 8, 2013
Thank you very much for your review. And also we hope to see you again next year. For the room you can book directly with us then we can offer you a very good price.
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Budapest, Hungary
1 review
“Perfect”
4 of 5 stars Reviewed February 20, 2013

Very good value for money. Very calm and peaceful. The staff is very polite and easy going. Perfect for families with young kids. Its really a piece of paradise. The only problem is if you get a room on the top of the hill, you will get tired going up and down. but for that they have a couple of golf cars.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask dudeBrasil about Salad Buri Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montri P, Manager at Salad Buri Resort & Spa, responded to this review
March 8, 2013
Thank you very much for your review. And also we hope to see you again next year. For the room you can book directly with us then we can offer you a very good price.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
“You want a holiday? Don't stay at Salad Buri!”
2 of 5 stars Reviewed February 20, 2013

We arrived late in the evening and we were greeted by extremely unpleasant staff. They commented how we paid quite cheaply for our room and appeared quite upset by this... Like others that have left comments I may have to separately outline our disappointing experience at this resort.

Firstly, my Partner and I travel quite bit and I'm not one to complain or make a fuss generally although via this experience we felt we needed to warn others intending to travel to this destination that proclaims a higher star rating comparing to other 4 or 5 star resorts

1. Unwelcoming staff- we felt watched especially during breakfast
2. poor food choices
3. young inexperienced staff that appeared scared
4. most plates and glasses were chipped
5. Management were not helpful with even the smallest requests
6. corruption was extremely prominent
7. Very unhappy work environment
8. Internet pictures display a Jacuzzi although signs in the room advise that it is only a tub that you fill as jets don't work..
9. Tv had only a few channels that worked with fuzzy reception
10. Costings were advertised throughout the room and resort if you accidentally broke something
11. Dinning area very messy

My partner and I had 7 nights paid accom and left after the third night. We didn't care about the non refund as management clearly muttered to us as our time away was important to us. Please really think about staying here as our experience was really poor and as I state above my partner and I are really not hard to please...

Room Tip: Make sure all of the above is asked prior to paying for room. Perhaps only book one day to review if...
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask 12Ree about Salad Buri Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montri P, Manager at Salad Buri Resort & Spa, responded to this review
April 22, 2013
Dear Our Value Guest

We would like to say thank you for your review and also would like to say thank you for choosing to stay with us. Every piece of your review is very useful for us to improve and bring up the quality of our hotel. As you have mentioned about the services, we know that there is a lot that need to be improved and we will work hard to improve it. Although, we are not the best hotel, but we did tried to do our best in order to meet customer's satisfaction. In addition, about the refund, it is the hotel policy and it has been stated clearly in the booking provided by every single agencies who have the contract with us. If you are looking form our site, you will never give a complaint of early check out and get no refund. I will take this opportunity to explain this to you clearly, since you we have received the booking we do block the room for guest, which mean that we have already lost the opportunity to sell this room to others and once the guest arrive we suddenly want to cancel the booking and ask for the money back. How can we do that? If you read clearly about the cancellation policy we did stated clearly that any cancellation made 7 days before your arrival date will be free of charged, but later than that the whole amount will be charged. The rules have been set and we must handle it.

Best Regards
Salad Buri's teams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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2 helpful votes 2 helpful votes
“Fantastic Place”
5 of 5 stars Reviewed February 18, 2013

Haad Salad is a picture postcard bay and staying at the Salad Buri for 4 nights was an absolute pleasure. We had one of the tree-top rooms with a bath on the balcony. The views were amazing, the room was superbly decorated. We really couldn't find a fault with this place - perhaps the restaurant isn't the best - we preferred Salad Hut and Cookies but apart from that we loved it.

Room Tip: Choose the tree top rooms for an amazing view - yes its a bit of a walk up the steps but it's no...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Kevin M about Salad Buri Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montri P, Manager at Salad Buri Resort & Spa, responded to this review
April 22, 2013
Dear Our Value Guests

We are pleased to here that you were feeling happy while spending your holiday at our resort. We are not the best hotel, but we did tried to do our best in order to meet customer's satisfaction. Lastly, we will keep improving our weaknesses and if there is a chance we hope that we will be one of your selective choice for your holiday once again.

Best Regards
Salad Buri's teams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Salad Buri Resort & Spa

Also Known As:
Salad Buri Resort And Spa
Salad Buri Hotel Koh Phangan
Address: 60/2 Moo 8 | Haad Salad, Koh Phangan 84280 , Thailand
Region: Thailand > Surat Thani Province > Koh Phangan
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Luxury Hotels in Koh Phangan
#12 On the Beach Hotels in Koh Phangan
#14 Romantic Hotels in Koh Phangan
#28 Top resorts Hotels in Koh Phangan
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Salad Buri Resort & Spa is set on the unspoiled and secluded beach of Haad Salad, once known as the ancient pirates hide out of the north west of Koh Phangan, Suratthani, Thailand. Where Southern mixes Northern, Salad Buri Resort & Spa is offering both surrounding mountain cliff and panoramic sea view vista.Our Accommodations are decorated in rich beautiful teakwood accents, spacious living quarters and excellent sea view verandas. All rooms featuring king size beds with limited twin beds, balcony or terrace. ... more   less 
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