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“Koh Phangan's best kept secret” 5 of 5 stars
Review of Sunset Hill Resort

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Sunset Hill Resort
3.5 of 5 Resort   |   81/15 Moo 8, Haad Chaophao, Ko Phangan 84280, Thailand   |  
Hotel amenities
Ranked #16 of 90 Hotels in Ko Phangan
Certificate of Excellence 2014
Glasgow, United Kingdom
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Koh Phangan's best kept secret”
5 of 5 stars Reviewed June 7, 2013

We stayed at Sunset Hill for 5 nights after the Full Moon Party and the contrast could not have been starker! The staff are all extremely friendly and attentive (particularly Tida and Mickey), the rooms are beautiful and words cannot describe the view. The infinity pool is lovely and we really enjoyed relaxing here as well as indulging in the nice food. Make sure you head down to Big Mountain for a great meal and some really friendly service. We really hope to return to Sunset Hill in the future, and would recommend it to anyone looking for a break in paradise!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
    167
    59
    19
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2013

So my wife and I stayed here for 3 nights and the staff were amazing. We had a little 'incident' which I am hesitant to explain online because of possible implications, but the staff all worked with me to fix the problem and remedy the situation. The hotel itself was pleasant with an amazing swimming pool overlooking the water. The rooms were spacious with new AC units and little kitchenettes. The service in the restaurant was not so great though.

I gotta give a shout out to my man Soot who saved me more than 10,000 Baht. Love ya buddy.

Room Tip: Gotta go for the Lotus rooms. Amazing views.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunset-Hill, Guest Relations Manager at Sunset Hill Resort, responded to this review, May 30, 2013
Dear Oren, our valued guest,
Thank you so much for taking the time to share your valuable review. We all are pity about your ‘incident’ and we all tried our best what we can do and all of us are glad that we were helpful. I will pass your words to our staff and especially ‘Soot’.
However, we are apologize about restaurant service which is not so impressive to you. It would be very helpful if you let us know more in detail about that. So we can improve and remain good service. Please feel free to send the feedback directly to gm@sunsethillresort.com
You are now part of Sunset Hill Family, so whenever you feel like to have warm sun and nice smiles. Come back to us. Don’t forget to bring your gold member code (which we send through your email) for special offer.

Enjoy traveling,
Sunset Hill Management
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Luxembourg City, Luxembourg
1 review
5 of 5 stars Reviewed May 22, 2013

I won't forget the Sunset Hill Resort. I enjoyed very much my stay there. The view is stunning and being able to swim watching that view is a great souvenir! The staff was so helpful and friendly. I definitely recommend this place!!!

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunset-Hill, Front Office at Sunset Hill Resort, responded to this review, May 30, 2013
Dear Cécile our valued guest,
Thank you so much for your lovely review. We are appreciated and glad having you as a wonderful guest. And it’s very nice to hear that you recommend our place. Please feel free to invite your friends and family to have such a wonderful memory like you had with us.
You now are part of Sunset Hill Family, and we are looking forward to seeing one of our family coming back soon. And don’t forget your Gold Member Club which provides you a special offer on your next visit.

All the best,
Sunset Hill Management
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Moscow, Russia
1 review
5 of 5 stars Reviewed May 20, 2013

Have been 3 times in phangan and all the times stayed in Sunset Hill. Highly recommend the place - very friendly and supportive personnel, comfortable living space with nice balcony, tasty food and amazing restaurant area. The hotel locates in a hill and provides a stunning sunset view. Close to the hotel there is a number of beautiful beaches, restaurants and bars. Everyone can find its own place of interest.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunset-Hill, Front Office at Sunset Hill Resort, responded to this review, May 30, 2013
Dear Alexander our valued guest,
Thank you for your wonderful review and some useful information for other guests. We are glad to see our family came back home. 3 times stayed with Sunset Hill proves that we maintain good service and hospitality. However, if you have any feedback or anything you wish us to improve, please feel free to send email directly to gm@sunsethillresort.com and we promise to improve what we can before your next visit.
You are already part of Sunset Hill Family. Please feel free to come back or bring more members :)
We are looking forward to seeing you on your next holiday,
Sunset Hill Management
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1 review
5 of 5 stars Reviewed May 16, 2013

Truly stunning hotel in a truly stunning location!! The view was every bit perfect! The room was our fave all of 5 hotels we stayed in during our travels around Thailand. The food served was absolutly tasty and well priced too! Great selection of drinks on offer! Myself and partner personally enjoyed the seclusion this hotel offered but some may feel it is a little walk from local amentities! They do offer a bus service however and there is a fantastic beach in walking distance! Last comment has to be to the breathtaking pool!!! We couldn't get enough of it!!! Fantastic!!!!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunset-Hill, Front Office at Sunset Hill Resort, responded to this review, May 30, 2013
Dear n1c586 our valued guest,
Thank you so much for taking the time to share your valuable review. And we glad that we were one of five hotels that you decided to stay with during your holiday. Thanks for giving us a chance to service you. The information you shared is right, we offer shuttle bus on period of times and also a few beautiful beaches in walking distance. Don’t forget to mention that how nice to watch Sunset from the hill in our lounge area and from our infinity edge pool. Hope you didn’t missed it.
Thanks again to being a part of Sunset Hill Family. Please come back to visit us when you need the Sun =)

All the best,
Sunset Hill Management
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Sedona, Arizona, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 8, 2013

We spent a month at sunset hill apartments, and wish we could have stayed longer. It is a quality home base with all the comforts of a kitchen,living space, great balcony with sunset views over the ocean. The staff are really friendly and helpful, going out of their way to make us feel at home. The negative edge pool opens out to expansive views of the ocean from up high. They have the convenience of a great restaurant and are located in an area of Koh Phangan with lots of yoga, snorkeling and restaurants near by. If you want some luxury and quality and care, I highly recommend Sunset Hill Apartments.

Room Tip: Perhaps look at a few rooms to choose, they are all different.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunset-Hill, Front Office at Sunset Hill Resort, responded to this review, May 30, 2013
Dear Bridget our values guest,

Thank you for your wonderful review and some useful information for our future guests. Your room tips is could be very useful by the way, we have many types of room which suitable for family, couples, group of friends or also solo traveler.

A lot of memories came back to my head while I’m reading your review. You guys were amazing guests to us as well. And we wish to welcome you again as a part of Sunset Hill Family in the future. Also don’t forget that you are already our Gold Club which you can claim the special offer on your next visit.

Send my regard to your family, and wish Savanah send us her wonderful painting one day

All the best to all of you,
Sunset Hill Management
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1 review
5 of 5 stars Reviewed May 7, 2013

The Sunset Hill Resort is a really nice Resort! Everything was perfect! First of all when we arrived we got a Welcome Drink! The Room was clean and new. Especially the bathroom was so nice for Thailand! You felt like in a 5 star Resort! The staff was really helpfull and so nice! They really made you feel special! And we've never seen a pool like this! Infinity Pool with the best view over the Beach! If we get back to Ko Phangan we would definetly come back to this Resort!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunset-Hill, Front Office at Sunset Hill Resort, responded to this review, May 30, 2013
Dear JanetDe our valued guest,

We are appreciated your review. We are glad that you had good time with us. You are now part of Sunset Hill Family and also our Gold Club which means you will have special offer in every visit.

We are looking forward to welcome our family to come back home =)

Sunset Hill Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunset Hill Resort

Address: 81/15 Moo 8, Haad Chaophao, Ko Phangan 84280, Thailand
Location: Thailand > Surat Thani Province > Ko Phangan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#11 Top resorts Hotel in Ko Phangan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunset Hill Resort 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Experience the spectacular sunsets from the west coast of natural Koh Phangan island. The Sunset Hill Resort is located on a stunning hill overlooking the Gulf of Thailand, Koh Tao, Koh Samui and the Marine Park. This area is famous for snorkeling and diving as well as for the beautiful beaches Haad Yao, Secret Beach and Chao Phao, which are located within 10 minutes walking distance or 2 minutes by scooter. The luxury apartments have majestic ocean views from their round design terraces. Penthouse apartments also have a kitchen in the dining and living room. The resort has an amazing infinity pool and cozy viewpoint lounge bar/restaurant and open air deck where great food and beverages are served. Our knowledgeable multilangual reception staff can assist you to discover the island and any other holiday wishes you may have. We are looking forward to help you to create the fantastic holiday experience of your dreams! ... more   less 
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Also Known As:
Sunset Hill Hotel Koh Phangan

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