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“Family Villa is perfect for Family stay” 4 of 5 stars
Review of The Colosseum Palace, Al Colosseo Palace

The Colosseum Palace, Al Colosseo Palace
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9/2 Moo 6, Baan Haad Rin, Ko Phangan 84280, Thailand   |  
Hotel amenities
Ranked #79 of 92 Hotels in Ko Phangan
Tokyo
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Family Villa is perfect for Family stay”
4 of 5 stars Reviewed May 6, 2011

We stayed for a week in Family Villa and it was perfect for us.
Since eating at the restaurant in the nearest town Haad Rin area cost us a lot, we cooked by our selves in the villa. The kitchen in the villa is well equiped (big fridge too) and living room area is quite comfortable to eat meals and relax as home for family with kids.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Any
English first
Melbourne
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 3, 2010

Got a rash from the pool. There was a leech in the shower! There was a sign in the bathroom asking guests not to put toilet paper in the toilet... Instead to put it in the bucket provided! Don't stay here!!!!

  • Stayed September 2010
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 1, 2010

800 metres from the full moon...? Nearer a mile, and not exactly flat...up and down all the way. Not their fault though...
Charming villa, with a nice, if small pool. 2 friendly staff, who serve your complimentary (?) breakfast anytime till around 2 o'clock. However after 2 days, they still hadnt cleaned the villas (our group was staying in a few) and when we finally asked since we had run out of loo paper, they said we had to ask them to clean the villas...Okay....'can you clean the villas everyday?' Nope, have to ask each day otherwise it doesnt happen. Apart from that, the two staff who work there are genuinley very friendly and we have no problem with them at all. They were really nice. However, during your complimentary breakfast, if you order a tea and an orange juice (freshly squeezed), thats fine. Two orange juices (as we had done every day), they charge you for the second orange juice. Never in the 6 days when we stayed there did they mention that we were being charged for part of our complimentary breakfast. 'It was probably on the menu?' Nope, no menu. Website? Not a chance. They'd never even mentioned it, written it down on a piece of paper, or done anything to show that the second glass was very different from the first. Absolutely no rules of engagment anywhere. No prices (which were ridiculous - 70 baht for a glass of iced orange juice compared to a decent pint bottle costing around 20) Same goes for the tea and coffee. Hardly a big deal? It ended up costing (just for the tea, coffee and orange juice) around 1600 baht. We were very happy to pay for the canned drinks, the bottled water and beer and the mini bar, despite them being ridiculously expensive (no big deal - its the same everywhere) and the price not being revealed to us until the very end of our stay (no menus in the minibars either). (They also charged different amounts for the same drinks, from the same place on different days...???)
So really no big deal, right? Just expensive drinks?
When we finally got our bill at the end, it ended up costing more than one persons stay at the villa for a week (true-and we didnt really drink there - we had a total of 13 bottles of beer for example between us all, for the whole week.) We bit the bullet with the canned and bottled drinks, but when we saw the tea, coffe and orange juice, and started to complain about all of the above, the staff gave their italian manager a phonecall. Surely they were part of our complimentary breakfast. After an increasingly heated exchange in which he truly evoked his sick daughter, he hung up on the phone (he was on another island at the time). Less than five minutes later, this second italian turns up who is his number 2, and immeadiately calls us f*****g stupid (this was the first thing he said, and we had never met him before), and says he is off to call the police (which we gladly let him pretend to) and after saying that if we dont pay, we would end up paying 10 times the amount of the bill. He then told his two staff members to take all of our passports off us. They clearly just refused to do this. (We all had our passports on our person, as we paid for the hotel at the beginning of the week.) He was rude, arrogant, forceful and demeaning. We were being calm and quite and polite. (...to an extent) He was frankly, fairly similar to the owner. All of this over the part of the bill that we hadnt paid, for tea coffee and orange juice. Finally, the owner who had hung up on one of us, called back, and told us that we were free to go without paying for the 1600 for the tea coffee and orange juice, and told us quite plainly that if we didnt leave the island today, or if we ever came back, we were 'dead men'.
Charming.
Nice views though.

  • Stayed July 2010, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2010

I stayed in this hotel during the full moon party on May, 2010. Service was excellent with warm hearted owner and staffs.

Excellent Italian coffee was served by very friendly staffs who are actually a husband and wife, and the everytime I finish the coffee the cup disappears for clearning without even noticing.

Any requests for service will be treated with a warm smile in this hotel. Also the location is very nice with excellent privacy to keep distance from the craziness often seen on this island, but only 3 minutes away from the great parties if needed.

I will definitely come back to Al Colosseo Palace on my next trip. You can stay with style and great place to impress your girlfriend or wife for a good get away.

Also the free internet speed was very fast and I was able to keep up with my emails.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 29, 2009

We stayed here for 6 nights during the full moon party.
The rooms are really great and it is really quiet and still nearby the Full Moon Party.
We had also breakfast and the owner makes what ever you like for breakfast.

He also have a small swimmingpool but big enough for the 4 villa's he renting out.
The internet conection is really great and fast never had any problem with the internet.
Housekeeping is also really good and every day.

If you want quiet and a nice place with al the luxerious go to this place.
Thank you Enrico for everything.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 20, 2009

I stayed at this hotel from the 7th till the 13th of May 2009. And on the 11th of May in the evening. My girlfriend and I were just lying down on the bed when suddenly the top right corner of the bed gave way and broke. We were staying in the family villa. We called the owner and when he came up, he accused us of kicking the bed and said it was beyond repair. Next day, he called us down to talk and he said that the total charges for the bed was over 40 000 baht. We argued that we didn't do anything wrong. But he kept on insisting that we kicked the bed and broke it on purpose. And when we called our parents, they told us to contact the embassy and the police. When we tried to do that, he got angry and threatened us and said he knew 'people' in this country and the police would just lock us up and our parents would have to come and get us. so stupidly and out of fear of our lives, we finally agreed to pay up 20 000 baht. I have send a complaint to him through email and it is as below.rnrnDear Mr Enrico,rn rnI have stayed at your family villa and was totally disappointed at you trying to cheat us of 40 000 baht over your supposedly japanese bed. You claimed that we broke the bed on purpose and that we kicked it or something. Firstly, even if we did kick or jump on it, no bed should ever break like that the way it did. Secondly, the damages to the bed could be repaired. I studied carpentry in school and I assure you i know what can be fixed and what cannot be fixed. Thirdly, no bed cost that much especially considering the poor workmanship and state of the bed. Lastly, the fact that we could negotiate and end up paying just 20 000 for the bed goes to show alot. Thus, I know you have cheated us. And for the last time, we were only lying down on it when it broke. What appalled me even more is that you threatened us and said we couldn't go back if we didn't pay up because you knew people and the police. And because of this, we stupidly paid up.rnrnDue to your actions, my friends and I have regretted out trip and we will never be going back to thailand ever again. You will be hearing from me again. Thank you.rn rnRegards,rnChris

  • Stayed May 2009, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Colosseum Palace, Al Colosseo Palace

Address: 9/2 Moo 6, Baan Haad Rin, Ko Phangan 84280, Thailand
Location: Thailand > Surat Thani Province > Ko Phangan
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #79 of 92 Hotels in Ko Phangan
Number of rooms: 222

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