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“Beautiful Location, Many Assets, Many Disappointments” 2 of 5 stars
Review of Cookies's Salad Resort

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Cookies's Salad Resort
61/8 Moo 8, Ko Phangan 84280, Thailand   |  
Hotel amenities
Ranked #27 of 91 hotels in Ko Phangan
Berlin, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful Location, Many Assets, Many Disappointments”
2 of 5 stars Reviewed February 7, 2013

I arrived at Cookies upon the recommendation of a friend and was enthralled with the location. On a beautiful white sandy beach, there are many private areas in which to wile away the hours, sunning and taking a leisurely swim with no one around. The dining and general hang-out area is beautiful, and the clientele is interesting and international. I was in heaven. Then came reality.

My bungalow was situated next to an open compost heap, with the garbage area front and center. I managed to ignore this at first, as the hammock on my porch so enticingly kept my focus on relaxing and enjoying. At night this was a different story.

Simply put, if you aren't on friendly terms with rats, you might want to reconsider booking at Cookies. it is simple to rectify this problem: get some cats, put the garbage in a contained area, and cut back some of the overgrowth where the upper bungalows are located. The staff did not seem to care. In fact, their indifference was appalling. If there was more attention to detail, with open chinks in bathrooms and rafters filled in and some other simple repairs, this would be a lovely place to stay. As it is, I left earlier than I had planned.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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226 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Vejle, Vejle, Denmark
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2013

When we looked wrong on a timetable came Cookies and help us again and again. "No problem - we just take care" they said to us. That was very helpfull for us and they made - again - a very good holiday for us and our family. Thank you so mutch - we come again tomorrow for PatThai seafood old style

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 14, 2013

Honeymoon part 2: (we started our honeymoon with 1 night on Koh Samui and then 4 nights at Longtail Beach Resort (also on Koh Phangan)) We thoroughly enjoyed the north-east side of the island at Longtail Beach Resort....yet also equally loved our stay at Cookies Salad! Our room was INCREDIBLE with views over the gorgeous turquoise waters. Walked along the beach many times. Enjoyed happy-our at Cookies Salad. Such HELPFUL and friendly staff. Thank you, Aom for a GREAT honeymoon and a fabulous stay. We LOVED cookies salad resort!!! (Didn't even use the pool since the ocean was AMAZING! But the pool looked great!) Feel free to email anytime with questions. (Hard bed, but that is the same everywhere we were in Thailand, so...."oh well" !)

Room Tip: I think a LOT of rooms have an AMAZING view! If possible, go for a room not too high, otherwise you...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leeds, United Kingdom
Top Contributor
57 reviews 57 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 14, 2013

Brilliant hotel with fantastic large room which have open balconies with mini double beds and hammocks on so that you can watch the sunset over the beach and mountains.

The resort is remote but there are other hotels lining the beach which have restaurants there are a few small shops and boat trips run from the beach so you dont feel completely isolated. You can also hire mopeds if you dare take on the steep dust roads of the island. The food in the restaurant for all meal times was excellent and we really enjoyed our stay here.

If you want to come for full moon partys but dont want to stay in Haad Rin then there was a taxi service to and from the party at Haat Salad.

The pool and slide were adequate when you were by such a lovely beach and the sea was great with good snorkeling

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed December 16, 2012

We booked in for standard room after staying in the room for just one hour we were absolutely depressed with the number of ants and insects and bugs - spiders all over the place.
There was a strange damp smell as well as termites in the cupboard.

We spoke to the reception and were moved to a bungalow of course we had to pay for the upgrade ourselves. Additional 400 THB.

The bungalows were better but still had many short comings - ants(though a lot lesser), too dark and dingy bathroom, in d middle of foliage . so we decided to check out the next day and move next door to the Salad Buri resort for which we got a standard room for the price of the bungalow. Moving to Salad Buri made our stay memorable and very enjoyable.

The great thing about cookies was that they had an amazing and smiling staff and were very patient throughout our problems..

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2012

We really liked staying here, we had a bungalow with seaview with a stunning beachview and a hammock. The bungalow was also quite tidy although never leave any food in your room, because the place fills up with ants in no time! Service at the resort restaurant was very friendly, the food was fine and I would definatly recommend their smoothies, which are very delicious! You can also borrow DVD's for free (every room has a TV + DVD player), but we only figured that out on our last days of our stay :)
The resort is kind of half up the mountain, so you have to walk a bit up and down the stairs, but the view from the rooms is absolutely worth it!

Room Tip: Seaview hut, try to get the one right above the restaurant, then you don't have to walk that muc...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabrerets
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 20, 2012

We didn't stay in the rooms, as we had booked another resort but came to Cookies everyday for lunch and dinner and often breakfast, and used the facilities. From glimpses we caught of the rooms, they looked beautiful. We are just booking to come and stay here in September when I saw their reviews and felt we should say that we thought the people that run the place were amazing, friendly as can be and they worked tirelessly looking after the place and guests impeccably. The breakfast was amazing value. We thought all the food was fantastic. The atmosphere is lovely and place is beautiful. I guess if you come in high season, you can expect noisy kids anywhere. Go in low season to avoid that..... Also, if you don't want to wait for your food, go in quiet season. These guys do an amazing job. I work in a similar industry and know it is hard to provide perfect service to everyone all the time but I think they've got as good a chance of offering that as anywhere else in the world. We love Cookies!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Cookies's Salad Resort

Also Known As:
Cookies`s Salad Hotel Koh Phangan
Cookies`s Salad Hotel
Cookiess Salad Hotel
Address: 61/8 Moo 8, Ko Phangan 84280, Thailand
Location: Thailand > Surat Thani Province > Ko Phangan
Amenities:
Restaurant Suites Swimming Pool
Hotel Style:
#15 Romantic Hotel in Ko Phangan
Price Range (Based on Average Rates): $
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