When a place/resort/hotel do good advertising they have to deliver a good experience. This place has the worst people working there...
1. Had a drink at the bar in the evening, we paid the waitress, and the bartender came after to ask us to pay! we told him we payed to the waitress., he said ok. The next day the manager came and ask us for same damn money. This is called bad service.
2. when we checked out, we showed them the voucher, showing the rate we were going to pay. He said its wrong, and gave a other rate. 4 times the price confirmed earlier.
we had a big discussion ending up he charged us for the rate he said. I deny signing the papers, and told him that we never agreed. but we had to go to the ferry...
We got our money back, 6 months later, after my bank did a great job running a case against this people!
Ko lanta is a nice island. DOnt go to this place to sleep... to far from center of ko lanta, dirty, slow service and bad food....
- Also Known As:
- Lanta Palace Resort And Beach Club
- Lanta Palace Resort & Beach Club Hotel
- Lanta Palace Resort & Beach Club Hotel Ko Lanta
- Lanta Palace Hotel
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