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“not 5 star” 3 of 5 stars
Review of Twin Lotus Resort & Spa

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Twin Lotus Resort & Spa
4.0 of 5 Hotel   |   199 Moo 1 | Klong Dao Beach, Ko Lanta 81150, Thailand   |  
Hotel amenities
Ranked #15 of 82 Hotels in Ko Lanta
4.0 of 5 stars 205 Reviews
Belgium
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“not 5 star”
3 of 5 stars Reviewed 1 week ago

Not a bad hotel, but just felt really worn out, which is strange since they did a complete renovation last year. Maybe we had an old room ? We were in a superior room, space was okay, but felt not new at all. Restaurant and pool area gave me the same impression. Looked as if it would have been a nice resort a couple of years ago. Gym area was okay, beach is very nice for running. Would not return here, think can get better for the money we paid.

  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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205 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Phuket, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff were amazing. Our room were clean and spacious. while the service was superb!
I'm very happy when the staff in the morning serve birthday cake on breakfast time who was so friendly and accommodating.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This resort exceeded our expectations. The staff were the friendliest we had come across on our holiday, and went out of their way to accommodate us.

The rooms were new, modern, spacious, and very comfortable. The breakfast was great. The pools were wonderful, but the beach was a bit messy. It looked like the other resorts along the beach cleaned up the seaweed from the front, but this one didn't. It wasn't a deal breaker to swim there, but it may have made it more attractive.

There was a wonderful selection of bars and restaurants down the beach to pick from. There was also a new restaurant/bar that opened behind the resort near the entrance (behind the villas) which was very affordable, had super friendly staff, and delicious food. The staff and food at the resort restaurants were lovely, but the prices were a little bit more.

I would not hesitate to stay here again. Koh Lanta was beautiful, and perfect for those who want to relax and take some well deserved time out.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room size, location, cleaniness and pool are spot on... This is a very good resort with best sunset view (helped by happy hour drinks) and probably one of the best of our honeymoon.

Only reason why it does not have a 5 star review is that the drains in the room were not flushing properly and some other small details here and there (such as breakfast is awesome but i have not seen any tag knowing what i was eating nor the staff were able to say what was on it.. Just being picky) it just has the potential to be the best hotel ever... Hence the critic

I wud recommend the hotel for sure

Stayed December 2014, traveled as a couple
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Zurich, Switzerland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Its probably because we arrived at the hotel with high expectations that we ended up having a disappointing experience. This hotel is okay in terms of staff and room amenities. We stayed at a Deluxe room that was a five minute walk from the beach. The size of the room was good and the bathroom was well equipped and spacious as well. The towels and bed sheets, although washed, showed stains of food - not what I expect from a hotel in this price category. One of the vents of the AC points right to the bed, which makes sleeping uncomfortable. The biggest drawback was the beach. The stretch right in front of the hotel was not cleaned up during the days of our stay. The end of November is supposedly high season, so I would have expected them to clean up the beach. A little further up and down the beach (where other resorts were), we found it very clean.

  • Stayed November 2014, traveled as a couple
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for one week at the end of October for our honeymoon and we cannot find any faults with Twin Lotus! We both absolutely love it!!

Everything about this resort is perfect. We spent many days relaxing by the beach pool with such a gorgeous view. The beach bar is excellent - Nan makes the best cocktails and Karn and Kat also looked after us every afternoon and evening.

We thoroughly enjoyed all of our meals at the restaurant - specifically the fresh seafood BBQ of an evening. Special thanks to Nee for being extremely helpful when it came to meal choices and information about the island. Solae was another staff member whom we found to be so friendly and kind.

The entire resort has a beautiful feel. Even when eating breakfast in the restaurant area the views over the ocean are spectacular. Its all very open so you never feel like you are stuck indoors. We used the resort bikes to ride from our room to the beach and bar which was such a pleasant way to start and finish each day!


All staff are extremely friendly and kind, which is always appreciated when travelling. We both cannot wait to return as this resort is such a gem on what is an amazing island.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2014

My boyfriend and I stayed at this hotel for 3 nights however we wanted to stay for much longer!

If you're looking for a relaxed atmosphere and to be totally looked after, go to this hotel.

The staff are SO friendly and nice, the rooms are beautiful, really clean and tidy. Our room didn't have a sea view but it was still amazing. They are two swimming pool areas and they are both beautiful.

The spa was also really great.

We were really tired after travelling around Thailand and all we wanted to do was chill out and this place was just so perfect for this.

If you want to escape there is a sales guy at reception who can help you book day trips to other islands as well. Only down side to this was he was a total salesman and kind of tried to sell us things that were a bit rubbish just to get his sale in.

Enjoy!!

Stayed November 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Twin Lotus Resort & Spa

Address: 199 Moo 1 | Klong Dao Beach, Ko Lanta 81150, Thailand
Location: Thailand > Krabi Province > Ko Lanta
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Spa Hotel in Ko Lanta
#6 Luxury Hotel in Ko Lanta
#10 On the Beach Hotel in Ko Lanta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Twin Lotus Resort & Spa 4*
Number of rooms: 81
Official Description (provided by the hotel):
The Twin Lotus Resort, Koh Lanta is re-opening its doors in late 2012 after a full renovation and the addition of newly constructed Villas and facilities. Situated on 12 acres of gardens and a 3-kilometer white-sand beach, new facilities include a brand new Spa & Wellness Center as well as Beachfront Bar & Restaurant. Villas are located on the beachfront, as well as in the gardens and overlooking the canal that runs through the property. Please note that according to resort policy, Twin Lotus welcomes guests aged 18 and over only. ... more   less 
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Also Known As:
Twin Lotus Hotel Ko Lanta
Twin Lotus Resort And Spa
Twin Lotus Ko Lanta

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