We loved our stay at the Long Beach Chalets.
When we arrived by tuk tuk which cost 150bht from the pier (we had taken the ferry from Ao Nang)we were greet at reception and our luggage unloaded for us, whilst we checked in we were served fresh pineapple juice and then shown to our room. The room we were given was room 1 right next to reception and the restaurant, whilst there was nothing wrong with the room we asked to moved as we like to sleep late and thought that it would be noisy.
The management were really helpful and said that although they were full we could change rooms tomorrow.
So, room 1 : king size bed, mozzie net, small wardrobe, dressing table, tv, fridge, aircon, kettle with cups saucers, tea coffee etc. two bottles of water. The balcony was narrow with nothing to sit on.
The bathroom, whilst others have reported this as 'outside' what it actually is, is a separate room ( the stairs divide the two) whose walls finish about 12 inches from the ceiling, in room 1's bathroom this gap was filled with bamboo.
There was a sink, loo and shower, shampoo, shower gel, cotton buds, and shower cap provided.
Two hand towels, two bath towels, two beach towels.
Under the room was the chill our area with a hammock, day bed and table. The hammock looks a bit scary but my god it was so comfortable.
The second room we were allocated, b2, was pretty much the same except much bigger. There was far more room around the bed, the tv was on the wall and there were two bean bags which you could either put at the end of the bed or take out onto the, larger, balcony. It had two sliding doors onto balcony where room 1 had had a small door and a couple of windows.
The bathroom was about the same except the gap at the top of the wall was open.
As far as I know the options when you book are either garden view standard room or a pool view exec room, the pool view rooms were clearly bigger and had double balconies, however, the garden view ones whilst obviously smaller had nice views..... but it appears block b is bigger than block a so ask for block b when booking!
The grounds were well kept, we saw a groundsman out every day, the pool was lovely, really clean and well kept with a smaller jacuzzi type water feature, as others have reported the sun loungers were hideously uncomfortable, some people brought the cushions from their chill out areas, me, I 'borrowed' a seat cushion from My Lyms which I carried about for the whole 4 days and used it at the beach and by the pool. There were some parasols.
The beach: let me clear this up, whilst the complex is not on the beach the only thing between it and the beach is a dirt track and palm trees. It's about 3 mins walk and the most you will encounter is some fallen coconuts.
The beach had some sun beds and day beds, all free.
Shade was available up to about 2pm then it receded completely. No parasols.
The sand was very pale and no litter however the trees lining the beach shed a kind of fir which covered the beach.
The water was very clear, no lurking monsters , and was really warm
The sunset from this beach was amazing and a sunset swim was just perfect.
Back to the comp,ex and the Three Mums restaurant. We only took breakfast, it was all table service, no buffet, there were continental options such as cereal, fruit with yoghurt, breads etc. then cooked options like full English, eggs on toast, eggy bread, then Thai options which were basically rice or noodle dishes. Everything tasted fine.
On an evening the restaurant had options such as BBQ which they held in the garden which, randomly, had a large cinema style screen which appeared to show tv.
Cost of food in 3mums was relevant to the cost of the resort, ie a rice dish was about 180bht but the same dish in the street would have been 60bht.
The staff spoke excellent English and were very helpful, we booked our return minivan at reception where you could also book trips.
The area was really quiet, there were some bars about 500m down the road but most evening action took place on the beach where the beach bars were lit up with tables on the sand, food and drinks served but everyone in bed by 11pm
My only negative comment and this not really the resorts fault us that it can be noisy during the night, the traffic, the aircon, the fridge .... Would recommend ear plugs. Also we got eaten alive by mozzie a and sand lies... Need super strength repellant.
I would have no hesitation in recommending Long Beach Chalets, please feel free to contact me with any questions.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.