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“Superb service & value” 5 of 5 stars
Review of Serenity Massage and Spa

Serenity Massage and Spa
147 Moo 1 | Saladan, Ko Lanta, Thailand
+66 81 569 9852
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Ranked #3 of 12 Spas & Wellness in Ko Lanta
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Owner description: Serenity is a unique Spa as it is built on wooden stilts above the sea. At Serenity you can Revitalise your skin De-stress your body Enhance your beauty and Indulge yourself. Open all year November April 10am till 11pm May - October 11am till 9pm
Sydney, Australia
Senior Contributor
35 reviews 35 reviews
5 attraction reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Superb service & value”
5 of 5 stars Reviewed October 4, 2012 via mobile

Had no issue with communication.
They were kind enough to stay behind to do the 2.5 hour session for us.
Thank you.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billysea, Owner at Serenity Massage and Spa, responded to this review, October 7, 2012
Thank you for calling Serenity and booking ahead. It is our pleasure to help you finding the shop and staying open a little later. We also thank you both for traveling from Kantiang Bay to visit us and we also hope one you you will both return. Thank you again Ning and all the Serenity staff
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154 reviews from our community

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Toronto, Canada
Top Contributor
171 reviews 171 reviews
63 attraction reviews
Reviews in 35 cities Reviews in 35 cities
52 helpful votes 52 helpful votes
“Relaxation in paradise”
4 of 5 stars Reviewed September 19, 2012

The ladies at the Serenity spa were welcoming and friendly. The woman who did my massage was wonderful. Good value in a very nice setting. Right in Saladan village, it is a respite from the outdoors.

Visited September 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billysea, Owner at Serenity Massage and Spa, responded to this review, September 20, 2012
Thank you very much for your nice comments - we hope one day you will return to Serenity. We wish you safe travel Ning and the Serenity staff
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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
“Lovely place and good massage”
3 of 5 stars Reviewed September 12, 2012

Chose the Thai Massage and Body Scrub. The scrub smells so good and soothing while the massage relaxing. The spa was above the sea. Was served with tea after the massage. Overall, good massage with reasonable price. Should try it.

Visited September 2012
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billysea, Owner at Serenity Massage and Spa, responded to this review, September 15, 2012
Thank you for your nice comments. Serenity enjoys body scrubs, facial scrubs no other shop on Koh Lanta offers. We also have home made tiger balms, aloe vera and herbal balls which are unique to our shop. Thai massage is only 300 Thai Baht for 1 hour which we think is great value for the professional service and shop surroundings. Thank you again and we hope to see you again in Serenity soon. Best Regards Ning and the Serenity Staff
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Singapore, Singapore
2 reviews
“nice and clean”
4 of 5 stars Reviewed September 11, 2012

most importantly, its clean. after your massage is done, you can have a breeze behind near the sea view, enjoy and relax a cup of hot green tea

Visited September 2012
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billysea, Owner at Serenity Massage and Spa, responded to this review, September 12, 2012
Thank you for adding your nice comments. Cleanliness is very important in our shop as well as having well trained staff. We hope to see you again on your next visit Thank you from Ning and the Serenity Staff
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Contributor
14 reviews 14 reviews
3 attraction reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Good authentic Thai massage”
4 of 5 stars Reviewed September 9, 2012

We visited this place twice. My husband had a foot massage as well as a Thai massage which he enjoyed. I had a french manicure and pedicure on my second visit- a bit of a botch job, unfortunately this only lasted a day and then the lacquer peeled off. My daughter asked for a half hour facial, but then was given and charged for a 45 minute one ( good one none the less, but not what she had asked for) so be very clear about what you ask for. The amenities are very clean and inviting, and the cup of tea outside on the deck facing the sea is a lovely touch!

Visited September 2012
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billysea, Owner at Serenity Massage and Spa, responded to this review, September 11, 2012
Dear Family

Thank you for your nice comments about the massage which you experienced and the shops cleanliness The staff are fully trained and keeping the shop spotless is second to non.

I have spoken with the staff involved about the manicure and pedicure. After the staff started cutting your nails you then asked for French Manicure where the nail shape is different. The staff tried to correct this for you. It was not a botched job, they shaped the nails accordingly. I do apologies if you are not happy with this. Also my apologies about the nail laquer, we have never experienced a problem with this before. Please if you are in town pop in to the shop where the staff will add fresh lacquer for you.

When choosing from the menu the staff also say you pointed to the Refreshing Facial which is 45 minutes long - we do not have any 30 minute facials and the staff can not reduce the time as this is how long the facial takes to do. On top of this as your daughter was finishing 15 minutes earlier then you both the staff continued to massage your daughters hands for Free. Apologies if the menu and you asking questions was lost in translation in anyway.

I hope you will return to the shop one day and please if you are in Saladan pop back to improve your lacquer. Thank you again Ning and all the staff
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