Wonderful time at the Houben. We loved talking to the staff there and felt looked after. They made us feel like we were home away from home addressing any questions/concerns immediately, with the exception of an odd experience that did leave one negative feeling: When we ordered the most expensive item on the menu (sparkling wine to celebrate our 1st anniversary), drink was in a bucket of warm water with no ice. Considering we've had top service, we were confused and left us questioning whether they know that alcohol such as this should be chilled. Thinking it was probably an inexperienced staff member that did this, we called to ask for ice to chill the bottle but were charged for it. We thought that was strange and inquired about it. We were still charged. Paying wasn't the issue; it was just confusing as the Houben had dealt with all other inconveniences right away and fairly. It could make some wonder negatively about the reason and the set up of it. If it is necessary to charge, our suggestion is to include this in the price itself as again, price really wasn't the issue. If it weren't for this experience, we would have called this a PERFECT experience and what experiences at hotels should be. This says a lot as we have stayed at 5 star hotels across the world.
With that out of the way, I'd like to leave on a positive tone that the Houben deserves, as all other and many more experiences were top-notch. The place was truly wonderful. Beautiful rooms, semi-private balcony (partitioned walls) with outdoor seats, and view of the sunset. The place is enclosed and faces the sea so you feel like you are in a quiet peaceful place. Infinity pool and jacuzzi part of the pool in the main outside area kept at great temperature. The amazing staff made sure to turn on the jacuzzi side of the pool whenever we were taking a dip. We felt they anticipated our needs and not only tended to but truly cared about. Some rooms have a private jacuzzi and a spa is onsite (though did not partake in spa). Not a single spot of dirt/mess noticeable.
Location: Although no direct beach access, it is only a short walk to the beach. Local travel agencies are close by for booking kayaking trips, motorbike rentals, and anything else to explore the island. For us, the location was perfect - exactly what we wanted.
My husband and I also appreciated the immediate warm welcome from the staff and the cold pomegranate drink upon arrival. Free DVD rentals to watch in modern hip rooms were nice touches to the service.
Overall, staff worked hard to make us feel at home, clean clean clean, great view, great location for us, great service generally, nice size rooms, and in sum - a fantastic hotel AND experience. I really can't say enough about the staff. We felt like so cared for and thoroughly enjoyed our conversations and interactions with them.
Absolutely would return again and have decided to think of this as "our" hotel on Koh Lanta. Will visit the island again knowing that the Houben is there. We have recommended this place to everyone and anyone we happened to be talking about our vacation. Next time, we will bring our respective parents/families as well.
- Official Description (provided by the hotel):
- Nestled on the hilltop of Kantiang Bay, Ko Lanta. Isolated from the crowds and villages , only 5 minutes walk down to the local shops. Overlooking at the great sunset view of Andaman Sea.The spacious rooms with comfortable bed, well-equipped with free WI-FI internet connection by cable access .The Houben affords the modern contemporary decoration. Outdoor swimming pool with Jacuzzi where you can view the tranquil ocean and listening to the serene sound of waves crashing along the shore. ... more less
- Reservation Options:
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- Also Known As:
- The Houben Hotel Ko Lanta