Wow where to begin with this one. I'll start at Krabi airport where our hotel transfer forgot us. No problem, these things happen. What was slightly annoying was the inconsistent stories we received, such as 1) the didn't have our reservation and are fully booked up 2) the minibus broke down 3) the agency made an error 4) the airline made an error- this one was my favourite and was saved up upon checkout. I just smiled and said of course it was, all airlines make errors don’t they, especially Thai.
Finally when we got there we were told all was Ok and as a bonus we could have 20% all the overpriced drinks and food our stomachs and wallets could desire, which we gave a wide berth for the slightly better alternatives in town. We were also told we had a room upgrade, but hold on, when I looked at my itinerary, it was still the same room type. It did have a nice sea view though. Shame it was right next to the back of the restaurant kitchen, the restaurant must be clean out of crockery by now, the amount of plates we heard smashing away, we initially thought on our first night it must be Greek themed. But no, the theme was overpriced.
The room was a good size and so was the balcony. Where was that retched smell coming from?? We had to ask housekeeping to come and find it first and then deal with it. She dealt with that stinky drain alright with a tea light candle and removing the drain grill. Probably so we could squirt some of that cheap liquid soap refill at anything that came up it! I was wondering why there was a candle holder on the floor near the shower. I thought for a nice romantic night in, but I couldn’t have been more wrong, there would be no romance near those stinky towels.
The towels were disgraceful for a 5 star hotel, both bath and pool, all fraying and stained and old. You couldn’t believe my surprise when I saw them advertised for a mere 300 baht on the saleable items list. You couldn’t pay me 300 baht to go and put them in the trash, which wouldn't have taken long to be honest I just would have needed to walk around the corner and throw them over the wall into the landfill next door (don’t go down the road to the end of the island). The smell of rubbish is rampant down one side of the hotel, so make sure your driver has those golf carts fully powered up and steps on the gas when he swings buy the front garden, or grab one of those masks some travelers wear, definite use here.
Don’t expect a good night’s sleep here, the beds are as hard as a rock, you may as well sleep on the floor , or balcony slab, which seemed to have a bit more give actually. I tried the balcony sofa but they were much of a muchness.
Knock knock- who’s that at the door unexpected at 6pm? It’s the bug spray swat team/turn down service! 3 guys, one sprayed, one watched, one guarded the door, whilst I stood dripping wet in a towel and my partner ran off, hid and locked herself in the bathroom to avoid the whole affair. We were not getting bitten that night after they hosed down the room, that’s for sure.
Funny little cupboards that are made to catch your fingers between the dressing room and wardrobe doors. That handle is positioned so perfectly it’s almost a precision booby trap. Watch out you don’t break your fingers or rip off a nail, I managed to only jam and bruise 2 fingers.
I liked the guy at breakfast who kept trying to sell me something, every morning at (and near the pool) which at first I thought it was something slightly suspicious, the way he furtively crept up to the table, and whispered. I had to look around and ask him to repeat himself, it seemed so dodgy. But no, nothing to get excited about, just the seafood buffet dinner, which runs most nights.
Swish Swish Swish. Swish Swish Swish. Is that a monkey?? I grabbed my camera in my boxers and poked my head out the door. No, it’s those bloody bamboo brooms again that seem to have a permanent kick off time at 5am. No need for alarms here, you will be up bright and early for the seafood bbq guy. It’s a bit confusing when you see the brooms out all day, you have to wonder why they need to start so early.
The agro little driver on the transfer out did leave us with a fair consistent impression. Mind you I wouldn’t be very happy either if I was him. We were told off when he needed to stop and use the petrol station facilities. Make sure you ask the driver if HE needs to use the loo in advance before you get in the minivan. We just felt lucky to be in the van on time.
We were allowed to check out late at 4pm to make up for our very late check in on the first day which was a nice surprise I suppose. This was the worst out of 4 hotels on our stay, 3.5 star hotel at best, so definitely give this one a miss, or even the island to be honest.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.