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“Bad management makes this place really really bad. Stay away.” 1 of 5 stars
Review of Lanta Resort

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Lanta Resort
3.5 of 5 Resort   |   243 Moo 3, Pra-Ae beach or Long Beach, Ko Lanta 81000, Thailand   |  
Hotel amenities
Ranked #29 of 82 Hotels in Ko Lanta
Sweden
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Bad management makes this place really really bad. Stay away.”
1 of 5 stars Reviewed January 9, 2010

We were travelling in a group of eight people, visiting several places in Thailand and this was the worst ever. I have been travelling a lot in Thailand in this is supposed to be a good place but it is very very bad.

First, we had booked deluxe rooms but since they had overbooked we ended up in the annex. Close to a dump of water filled with mosquitos. In the night the nearby Karaoke bar was so loud that it kept most of us awake until 03.00.

The reason for this was because they had overbooked and we met a lot of people who had to started their accommodation with 2-3 days in this terrible place.

We celebrated our father 60-years anniversary and asked for some room service (bring fruit and champagne glasses to the room in the morning) which failed and we had to fix it ourself in the morning.

The restaurants are terrible. For the breakfast it is more quiet at McDonalds during lunch time; you have to stand in line to get a table and to get some food. It consequently run out food as well, which creates even more queues.

There are not enough chairs around the pool and the beach.

I believe this is a management problem. They do not have control over the hotel which creates a lot of problems and it will take a time for them to fix this.

We had booked through Ving.se (Mytravel) and the guide assured us that the first room we got was the best, which was a complete lie. We managed to move and had our last day in another room. Better room, but their is a lot of problems with this resort.

Stay away.

Stayed January 2010, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 7, 2010

The rooms we booked were in a building outside of the main garden area, close to the main road. If I only new the location of the rooms, I would have never booked this hotel. But that information is not on the website, no mentioning at all.The swimming pool is nice, big, but in a hotel with 172 rooms there were only 3 sun umbrellas around the pool. The staff was absolutely useless, the management was unseeable for all the time. Whatever problems we had with the room (terrible smell from the bathroom), it took them ages to fix it. "Tomorrow" and "later" were the only words used by the staff.
The breakfast was a place for quing, for food, for table etc. The gala dinner - Christmas- was a big joke, very expensive though.

  • Stayed December 2009, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lanta Resort

Address: 243 Moo 3, Pra-Ae beach or Long Beach, Ko Lanta 81000, Thailand
Location: Thailand > Krabi Province > Ko Lanta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotel in Ko Lanta
#20 On the Beach Hotel in Ko Lanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lanta Resort 3.5*
Number of rooms: 178
Official Description (provided by the hotel):
Lanta Resort offers quality accommodation in Koh Lanta, close to Saladan - Koh Lanta's centre for shopping, dining and entertainment. Our main aim is to ensure that our guests have a relaxing and memorable holiday. ... more   less 
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Also Known As:
Lanta Hotel Ko Lanta

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