So we'll try and keep this objective so you can make some use of the review.
When we arrived we'd travelled o'night from Bangkok and were hot and tired, the staff were quite helpful and friendly when we got there and our location - bungalow with fan 20 metres from the beach was beautiful.
They did pick us up in town but the car was full and one of us had to sit in the ute which includes about 6km of dirt, very bumpy roads.
After our glorious tropical paradise swim we had a wonderful meal of bbq fish and drinks. They also organised a scuba tour at Koh Rok for us - the operators weren't environmentally conscious at all but that wasn't there fault.
We had initially booked three nights and extended it by two as we were quite happy and were starting to explore the island. That's when the problems started. Here's the list:
3 days straight at about 5am dogs started howling for about 40 minutes and nobody apologised or got up to stop the dog.
We had our washing done and it came back smelling like an open sewer.
The staff became lazier the longer we stayed and couldn't be bothered helping us.
The bathroom was like an open sewer and staedily got worse. Bathroom generally was disgusting.
We hired snorkelling gear...that they went next door to hire, we could have done that.
We hired a motorscooter...that they went next door again to hire and it had no fuel in it and they told us to get some down the road!!!!WHAT!!! Then when we got back we had to get fuel obviously and we asked for a discount seeing we left it almost full (50 baht discount when we put in 160 baht of fuel) and you'd think we were asking for a free night. We eventually got the 50 baht discount.
It was very humid when we were there and they never offered to change the sheets or clean the room.
Because we weren't eating there every meal they did not seem very helpful after that.
The door hinge had sagged and it didn't lock properly and we told them and they said the maintenance man would check it the next day- he never showed up.
The ferry off the island leaves at 8am and there is a free shuttle service from 7am down they road, they wouldn't give us a lift to meet them. They charge 150baht/person to the ferry leaving at 7am. We were happy to pay for the lift down the road but to simply refuse was a bit rich, we were basically paying there fuel to get into town so they can get supplies.
You are a long way from the town about 10km so if you want to do things on the island it's not the best place to stay because of the isolation. Activities that involve boat are okay cause they pick you up at the door/beach.
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- Also Known As:
- Baan Phu Lae Hotel Ko Lanta