We stayed there for four nights. The villa was really lovely and a pleasant place to spend time in, when for example it was raining (which happened most of the time we were on the island...). The room was serviced everyday, the AC was functioning perfectly, internet was maybe a bit on the slow side but working, the ground was cleaned up from leaves everyday and there wasn't any noise issue even though we were staying in the villa the closest to the bar. Reading the previous reviews it seems that they acted on some of the complaints.
Concerning the attitude of the staff, it depended on who we were dealing with, some were friendly and helpful and some couldn't seem to be bothered.
Breakfast was ok, they did often lack something on the menu, but since it is an island it is understandable that they cannot easily replenish their stock. We ate there for lunch and dinner too, having tried other restaurants on the island, we didn't really find any to be standing out as really good food. It was actually pretty good compared with the other places on the island. The problem with their restaurant is that it is lacking an extensive covered area.
From the website I had the impression of a secluded place, but actually the villas are very close to each others and the whole resort is squeezed between two others. That was probably my biggest disappointment.
Overall Koh Kradan is a small island compared with some of the others around and is not as built up, which depending on what you are after, is a good thing. It was very quiet. This resort was very nice compared with what else was on offer.
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