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“Nice little place but average food and service” 3 of 5 stars
Review of JC Residency

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JC Residency
3.0 of 5 Hotel   |   Convent Road, Naidupuram | Naidupuram, Kodaikanal 624101, India   |  
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Ranked #10 of 67 Hotels in Kodaikanal
Bangalore
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Nice little place but average food and service”
3 of 5 stars Reviewed January 19, 2014

The place and stay where Ok but food and room service is average. Had to remind multiple times to clean the room late at my convenience. Food is pathetically average and buffet spread is not worth the money you pay. Food served for dinner buffet was stale on my first day and I had to request hotel management to cancel rest of my stays dinner bookings. You can get good non-stale food outside this resort in many restaurants near Kodai lake. So, my sincere advice to fellow travellers is to opt only for stay and not for food in this place unless you want to experiment. Having said that, breakfast was ok comparatively but you need to be literally making multiple reminders to refill the emptied content. After lodging a complaint with hotel management, there was special care taken to refill the emptied items in buffet when ever I visited the restaurant for breakfast. I believe it was a big mistake to have chosen this place over other good places I have stayed in past. One good thing is that hotel management organized camp fire on all the days in amphitheatre area.
Advice to hotel management: Please figure out a mechanism like a check list to see if all rooms are cleaned everyday. Also, it would be great if you can provide an option to clean the rooms at guests convenience in evening because we don't want to leave our valuables in room while cleaning is done at our absence.

Room Tip: Nothing special about the rooms you can chose. Ask for rooms located in ground floor if you have old...
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  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arokiasamy, General Manager at JC Residency, responded to this review, July 13, 2014
Dear Guest,

We thank you for your valuable feedback.

1.Regarding the food in the buffet,we had a group who had arrived at the same time you had come for dinner,hence the refilling was a bit delayed.We usually ask group to come during a specific time for dinner,but invariably they entered during your presence.We are sorry about that and we will provide diner for you separately during your next visit.Food quality and taste had improved tremendously.
2.Usually all guests give their keys at the reception if they require their rooms to be cleaned.Otherwise we clean rooms during their presence.We take your suggestion to clean rooms in your presence as per your requirement in future.

Thank you and looking forward to your next visit to serve you better.

Thank you
Arokiasamy
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
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    31
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    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
Madurai, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2014

JC residency is a nice little place .. we enjoyed our stay there.. its pretty close to the kodai lake..just a 15 minute walk..the food was good ..may be they can try out new different varieties of food..the room was ok..the hot water should be made available 24 hours..the staff there were courteous.. our overall experience was nice..

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderesan G, General Manager at JC Residency, responded to this review, June 12, 2014
Dear Guest,
We are delighted that you had a great experience while here at JC Residency Kodaikanal.

Our first priority are our guests and I am glad to note that we met your expectations. Our endeavor is to offer comfort with good service and product to all our guests.

I look forward to welcome you back to our hotel.Hoping to give you the best of services and best value for money.

With best regards
Arokiasamy.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2014

We stay there Dec 25 & 26 and enjoyed the royal touch by living there. Premises is specious and gives royal touch . Restaurant is beautiful & food served there was excellent , mix of south & north platter and cooked with right quantity of spices & cooking oil. First day on reaching at reception counter we were served glasses of grape juice was of such taste never to forget. Room service is prompt and staff listen to you.
2 nights memorable.

Room Tip: Rooms at 1st Floor.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderesan G, General Manager at JC Residency, responded to this review, June 12, 2014
Dear Guest,
We are delighted that you had a great experience while here at JC Residency Kodaikanal.

Our first priority are our guests and I am glad to note that we met your expectations. Our endeavor is to offer comfort with good service and product to all our guests.

I look forward to welcome you back to our hotel.Hoping to give you the best of services and best value for money.

With best regards
Arokiasamy.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coonoor, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2014

the hotel is a cute property and gives a very hill station type feeling. However the rooms are ok. the super deluxe category rooms are actually bad and were unlivable with pungent smell. however after much goading the room s were changed which were surprisingly good and spacious. the food was nice, though variety was limited, however there is no tandoor. the amphiteatre is good and the bonfire in evening was lively and cheerful. stayable hotel in higher category room

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed January 2, 2014

We made a trip to Kodaikanal in August. Though, we liked the place but our stay at JC Residency was pretty average.
Room was OK, but not very good.
The view from the room was not good at all. there was a opposite side road on the view which had pile of garbage and cows roaming around.
Hotel staff was also not very polite and helping. We reached early there and since room was vacant, We checked in. Once checked-in they told us that we have to vacate in exactly 24 hours, which means early morning. When we asked them whether there is any booking for the day for our check-out day. Their was none, but still they were adamant about early morning check-out. (And by early morning, I mean 7AM)
On check-out day since it was too early, we asked them whether we can have the breakfast there, they told us that we can order just buffet and not individual items.
Regarding Food (dinner), We had read really great reviews, but food was also pretty average. And it you like North Indian food, You won't like the food one bit.
Location wise, it was little far from the bus station, but not close to any of the main visiting place.
I am not sure how good/bad other hotels are there, But we did not like the JC Residency much.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 20, 2013 via mobile

Went to Kodai in dec 2013. The place had lots for aim and fog. Staying in JC residency was real nice. It's a nice n cozy hotel in the centre of the city. Service is quick n prompt. Rooms r well maintained. Had the buffet breakfast,worth the 200/- they charged for it.
Only negative...I asked them to get my car cleaned,for which I was willing to pay but they refused flatly,I was a bit surprised with that!!

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderesan G, General Manager at JC Residency, responded to this review, December 28, 2013
Dear Guest,
We are delighted that you had a great experience while here at JC Residency Kodaikanal.

Our first priority are our guests and I am glad to note that we met your expectations. Our endeavor is to offer comfort with good service and product to all our guests.

I look forward to welcome you back to our hotel.Hoping to give you the best of services and best value for money.

With best regards
Arokiasamy.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 3, 2013

We stayed in this hotel for 3days last year as a group from our Company in Chennai.It was a memorable stay as we had a nice time on all 3 days.
The hotel arranged food at proper time and it was good on all 3 days.Buffet Breakfast was both continental and Indian and they did not repeat the items except for essentials like Sambar , rasam and papds. Desserts were also good.
As regards the rooms , all are not of same type but one can not give full marks for cleanliness and neatness.However ,it was ok but they need to upgrade.
The hotel even arranged a bonfire in their garden on one of the evenings during cultural /entertainment time.
The hotel has maintained good gardens in front of every cottage/ room consistent with the beautiful Kodai weather and fame.
The hotel is little away from the city centre and you need good transport facility which they arranged.

Room Tip: Overall, this hotel is comfortable and recommended for stay but ensure that you request for transpor...
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderesan G, General Manager at JC Residency, responded to this review, December 28, 2013
Dear Guest,
We are delighted that you had a great experience while here at JC Residency Kodaikanal.

Our first priority are our guests and I am glad to note that we met your expectations. Our endeavor is to offer comfort with good service and product to all our guests.

I look forward to welcome you back to our hotel.Hoping to give you the best of services and best value for money.

With best regards
Arokiasamy.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JC Residency

Address: Convent Road, Naidupuram | Naidupuram, Kodaikanal 624101, India
Phone Number:
Location: India > Tamil Nadu > Kodaikanal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#6 Family Hotel in Kodaikanal
Price Range (Based on Average Rates): $
Hotel Class:3 star — JC Residency 3*
Number of rooms: 34
Official Description (provided by the hotel):
JC Residency is a landmark on the Convent Road, located just a km from Kodai Lake. Some of our highlights are:- *Ideally located *Spacious car parking *Indoor games and gym *Credit Card facilities* Spacious rooms *Amphi-Theatre for barbecue diners and bonfires.*Night ride & Estate trip*State of Art-Conference hall (100 pax 'theatre style' & 35 pax 'U shaped'.)The room facilities are as follows:-•Spacious room size with Garden or Mountain views• Pine & Petals- multi-cuisine restaurant, room service•Wi-Fi internet available at the reception•LCD/LED TVs ,Luxurious Queen Size beds with soft pillows & Spring Mattress•Godrej digital safety lockers in all rooms•24 hours Solar hot water•Daily housekeeping. ... more   less 
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Also Known As:
Jc Residency Kodaikanal
Jc Residency Hotel Kodaikanal

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