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“Staff and Food a let down” 2 of 5 stars
Review of Zest @ Coakers Villa

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Zest @ Coakers Villa
3.0 of 5 Hotel   |   Noyce Road, Kodaikanal 624103, India   |  
Hotel amenities
Ranked #24 of 70 Hotels in Kodaikanal
Riyadh, Saudi Arabia
Top Contributor
50 reviews 50 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
63 helpful votes 63 helpful votes
“Staff and Food a let down”
2 of 5 stars Reviewed July 26, 2010

I had booked a room here for 2 nights. I got the confirmation that the room will be available. On reaching this place in the evening around 7 pm, I was plainly informed that I will be provided with a room on the condition that we vacate the premises before 10 am the following morning. The staff was rude and did consider the fact that that I had booked a room here. All they were adamant about was that I was not a Club Mahindra member. When left with no option but to walk away, they reluctantly offered me a room.

The food here was tasteless and cold. The soup that we had ordered was stale and wasn't even heated properly. The staff/cook argued with me and asked me to suggest a place where the food is cooked better.

The room was nice with nice views. No complaints about it. But overall experience with the staff was very bad.

  • Stayed June 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    12
    10
    6
    2
    2
See reviews for
17
10
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Chennai
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 11, 2010

Zest @ Coaker’s Villa is situated in Kodaikanal near the Coaker’s walk. It is at a short distance from the lake and town centre. There are a lot of fun activities to engage in like cycling, boating, trekking and horse-riding. The resort’s beauty is enhanced by the breath-taking valley view. Huge and spacious rooms surrounded by beautiful flowers capture one’s eye in serenity. Good room service and amicability of the staff is an icing on the cake. After a fun game of carrom all you need is a delicious barbeque arranged by the resort. We still have fond memories of dancing the night away to the rocking tunes around the bon-fire. To conclude, a perfect place to enjoy the tranquillity and to rejuvenate yourself.

  • Stayed July 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zest @ Coakers Villa

Address: Noyce Road, Kodaikanal 624103, India
Location: India > Tamil Nadu > Kodaikanal
Amenities:
Restaurant
Hotel Style:
Ranked #24 of 70 Hotels in Kodaikanal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Zest @ Coakers Villa 3*
Number of rooms: 11
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