We were offered a room in the ground floor with a view of residential houses on one side and walls on all three sides. We travel all the way from Bangalore city not to stay in another town surrounded by houses but to enjoy the nature and to get some fresh air. When we requested for a room with a view the manager was upset, rude and told that all the room are occupied. I found out the rooms were available but he was reluctant to assign to us. I called the Central Reservation Office and complained. They promised to arrange alternate room after talking to the Property Manager.
The manager questioned us, “How can I provide rooms with view for everyone as I have only 7 rooms”. It is simple the guest who comes first should be able to select a room he wants!!
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