We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent value and fabulous service” 5 of 5 stars
Review of Hotel Ritz Plaza

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Hotel Ritz Plaza to your Saves list
Hotel Ritz Plaza
3.0 of 5 Hotel   |   45 The Mall, Amritsar 143001, India   |  
Hotel amenities
Ranked #39 of 70 Hotels in Amritsar
South Australia, Australia
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
“Excellent value and fabulous service”
5 of 5 stars Reviewed March 23, 2014

My husband and I stayed at the Ritz for 7 nights. We had just crossed the border from Pakistan into India (by car), and had originally intended to stay at the Ritz for 2 nights. However, my husband became ill, so we stayed a week instead. What a fabulous hotel! The staff were all very helpful and friendly. The room (a suite) was very comfortable and spacious. The bed was comfortable. The bathroom was modern and clean. The restaurant was lovely and the food was always great. The staff arranged for a driver to take me to a local "medicine-shop" so I could get antibiotics for my husband. They also arranged for us to get a leaky car tyre fixed. The staff were always keen to help us in any way they could. We received complimentary WIFI access, which made our stay even better. We recommend this hotel to everyone!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

182 reviews from our community

Traveler rating
    29
    53
    54
    28
    18
See reviews for
57
42
20
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed March 19, 2014

The Hotel is located at posh location of Amritsar. The rooms are good with excellent service of House keeping and quality food. Immediate attention and servicing of small issues were sorted by front desk manager without any delay. The front office Manager personally helps in all travel related and stay related matters.Very good service for long and short stay. Cars are available by hotel for temple and wagah border trips anytime you wish.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMHIPL, Front Office Manager at Hotel Ritz Plaza, responded to this review, March 21, 2014
Dear Sir/Madam,
Greetings from Ritz Hotel, Amritsar!
Thank you for taking time to share your feedback with the Trip Advisor community. Your support and patronage is highly valued. We look forward to hosting you back with us. Your appreciation of the services will be communicated to the entire team.
Thanks & Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roeselare, Belgium
1 review
5 of 5 stars Reviewed March 9, 2014

I was so unfortunate to be ill at the time of my stay in the hotel. But the staff, with the manager and his wife in particular, were very friendly and surrounded me with much care and special treatment.
Thank you very very much!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review, March 12, 2014
Dear Mr Vandenbroucke,
Greetings from Ritz Hotel, Amritsar!
Thank you for the kind words of appreciation. We are glad to know that you liked our service.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
1 review
5 of 5 stars Reviewed March 2, 2014

One of the loveliest hotels we stayed at during our 14 days in India. The rooms were spacious and clean. Very modern bathroom. I was worried that I may not have a good sleep, as it was on a busy road, but the traffic was not audible from inside the hotel.

Staff at the reception desk were very friendly and extremely helpful. Many of the other hotels we stayed at refused to change my Scottish pounds but I managed to change it at The Ritz with no problems. Reception staff also helped us chase up a clothing order, that hadn't been delivered at the expected time. They could have refused to help us but they were more than happy to call the shop for us.

The hotel is located pretty close to the large market in Amritsar (about 10min away). We took a rickshaw, for about 100 rupees (£1), to the market and spent almost half the day shopping. It was very easy and safe, even for females travelling alone, to utilise public transport.

The only negative for me was that Wi-Fi was not free. On the whole, I enjoyed my stay.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMHIPL, Front Office Manager at Hotel Ritz Plaza, responded to this review, March 5, 2014
Dear Ms Pillay,
Greetings!

I am more than elated to view your valuable feedback. Thank you for taking out time from your schedule. It means a lot to us and your kind words of appreciation would definitely be shared amongst my team for maintaining same standards of service as offered to you. It was our privilege rather than duty to ensure that our guest at Hotel Ritz Plaza are more than comfortable. We would love to host you again and assure you always even better levels of hospitality.

Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
1 review
5 of 5 stars Reviewed February 22, 2014

The staff was very friendly and helpful. Very good standard in the rooms and in the service. It is not cheap but you get what you are paying for. It is a little bit out of the centre but it is a quiet location. Very recommended

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMHIPL, Front Office Manager at Hotel Ritz Plaza, responded to this review, March 5, 2014
Dear Sir,
Greetings from Ritz Hotel!
Thank you for choosing to stay with us.We are delighted to learn of your pleasant experience and thank you for your words of appreciation. The same will be shared with the team.

We look forward to welcoming you back again.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tashkent, Uzbekistan
1 review
4 of 5 stars Reviewed February 10, 2014

Very nicely located property:
1. Close to raiway st.
2. Not far from Golden Temple.
3. Good branded shopping is just a 2-5 min. walk.

One of the oldest family run hotel in Amritsar with traditions, friendly staff and picturisque patio.

Room Tip: Garden or pool view
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMHIPL, Manager at Hotel Ritz Plaza, responded to this review, February 12, 2014
Dear Mr Shamshidov,
Greetings!
Thank you for the nice words of appreciation. It was very nice to meet you and your family and we look forward to hosting you back with "The Ritz" Soon.
Best Regards

For Ritz Plaza, Amritsar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
1 review
1 of 5 stars Reviewed February 2, 2014

I happened to be here for less than 24 hrs ; To be precisely for 20 hrs. But since the timing was not matching to their check out timing, I had to pay for 2 days .This was after commitment from General Manager of Hotel that he would charge us for 1 day only considering very short stay .The room condition/cleanliness was shabby . Heater was not working in Amritsar winter condition for whole night .Bathroom & main doors were Jam & guess 1 ltr mineral water !!!! I consumed only half ltr for 4 peoples in 1 day :-)

Room Tip: Highly recomneded not to stay
See more room tips
  • Stayed February 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review, February 4, 2014
Dear Sir,
Greetings!
Thank you for staying with us. We value your patronage. Sir, Kindly recall the booking that you had made through an online travel agency which was for two nights, as is printed as well in their voucher. You had asked us what charges will be levied if you stay only for a night and as you have rightly said that the undersigned confirmed the same back to you that you will be charged only for a night if you stay only for a night. That being said we expect you to cancel your booking for one night if you intend not to stay for two nights, which for some reason you did not and hence in the hotel record you were listed as a NO SHOW. In this case when a client does not arrive in spite of a booking, a 100% retention is charged which was told to you, when you checked in the next day.

We have noted the other points mentioned by you and we apologies for the inconvenience that you had. I have checked the doors of both the rooms and yes the door for one of the rooms is a bit hard probably due to moisture in the wood. The same has been rectified now. The Minibar is chargeable
which is written on the advice printed in the Bar Advice card. The heating issue has also been checked and it has been informed that you floor was fully occupied and the central heating was on for the night at a desirable temperature, which probably was not comfortable for you.

In any case we are still apologetic that you had these issues at the Hotel.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Ritz Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ritz Plaza

Address: 45 The Mall, Amritsar 143001, India
Location: India > Punjab > Amritsar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #39 of 70 Hotels in Amritsar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ritz Plaza 3*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Agoda, TripOnline SA, HotelTravel.com, Booking.com and Tingo so you can book your Hotel Ritz Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz Plaza Amritsar
Ritz Plaza Hotel
Amritsar Ritz
Ritz Amritsar

Owners: What's your side of the story?

If you own or manage Hotel Ritz Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.