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“unprecedented” 5 of 5 stars
Review of BEST WESTERN Merrion

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BEST WESTERN Merrion
4.0 of 5 Hotel   |   District Shopping Complex, Amritsar 143001, India   |  
Hotel amenities
Ranked #16 of 70 Hotels in Amritsar
New Delhi, India
1 review
“unprecedented”
5 of 5 stars Reviewed yesterday NEW

I stayed here for four days at the second week of November.Very professionally managed.Every member of the staff from the security guard at the entrance to the parking ,housekeeping staff ,waiters... everyone was so affable,specially the front desk staff v hospitable.
Quality food especially the breakfast.The room are very spacious and modern.

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    103
    97
    28
    12
    4
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98
35
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Mumbai
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in Oct - was on my official tour with two of my colleagues.. The Hotel is well located & close to the famous Amritsar golden temple. Rooms are very spacious & comfortable but during our stay time there was no wifi working there due to some technical issues which didnt get resolved till the time we stayed there.. The staff was pretty helpful.. Overall it was a good experience & would love to stay there again whenever I visit Amritsar...

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this Hotel on 9 December.This Hotel is located in a very nice area of Amritsar.Pricing is very reasonable and service was excellent.Rooms were spacious and very clean.Breakfast was good and having enough options.Staff was very helpful and caring.
I found quality of wifi not so good and Hot water in washroom takes a lot of time.One have to flush lot of water to have hot water in the tap.

Room Tip: corner rooms have a good market view.
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 2 weeks ago

A nice hotel with spacious rooms located at ranjit avenue. Close proximity to station. The check in was quick and the service was excellent. The food however is always a let down. Since i had ordered some malai seek kebab (veg)..it was cold and hard...the breakfast spread is also not up to standards and was quite small.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review, 2 weeks ago
Dear Sir,

Greetings from Hotel Best Western Merrion !!

Thank you very much for updating your review on trip advisor.We are over the moon with your lovely comments,we are so pleased you enjoyed your stay with us! It's always satisfying to read positive feedback from our guest.

We look forward to serving as your host again.
Thanks and regards
Dheeraj Heera
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not actually worried about the Stars this property is bestowed on, got to say the property is good comfortable not shodding load on the pocket,has nice room service good in house restaurant above all located on a comfortable distance from the hustle bustle of the town, easy going commercial centre less congested, and easy evening walk area pollution I think we have to search. Overall was a nice experience with a small draw back public transport is a scarce commodity here still the hotel has a good travel desk.wouldn't mind a second stay

Room Tip: Rooms facing the roadside are good
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  • Stayed December 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review, 2 weeks ago
Dear Guest,

Greetings from Hotel Best Western Merrion

Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests.

Thank you again for your positive comments

Best Regards
Dheeraj Heera
Front Office Manager
Hotel Best Western Merrion
09216773802
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 16, 2014

Stayed there for a night. Hotel is around 3kms from station. Nicely maintained property. Deluxe room was excellent and had more amenities available then required which is always good. Complimentary break fast was good too with good options. I am fussy about internet speed but happy to report their internet speed too is good. Staff was very courteous. Only negative is that food is very expensive.

Stayed November 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review, 4 weeks ago
Dear Guest,

Greetings from Hotel Best Western Merrion !!

Thank you for taking time to post your compliments on TripAdvisor.

We are delighted to note your positive comments. The team was also happy to read that you found our service the best in Amritsar. Thank you for this generous feedback.

At The Best Western merrion, it is our constant endeavour to ensure that our guests have a memorable stay. It is a pleasure to note that we have exceeded your expectations.

All of us do hope to have the pleasure of welcoming you back to our hotel when you visit our city next.

Thank you and best regards
Dheeraj Heera
Front Office Manager
09216773802
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 9, 2014

We arrived here at 4.30am after a horrendous flight delay from Delhi. Staff were effiicient and helpful. We were shown to our room, which was a suite, 501. Large, spacious with separate sitting area. And although reasonably well kept, we could not help but feel we had stepped back in time into the 1970s. The bed though was really comfortable and the room was peaceful which was not always the case on our India trip.

We ate in the coffee shop which has a choice of Indian, Oriental and Continental dishes. We also tried the restaurant and both were pretty good but not excellent. Breakfast was a little uninspiring but not terrible.

Possibly the best thing about this hotel was one of their drivers, Preetam. He was extremely helpful in driving us around Amritsar. He came to Jallianwallah Bagh with us and pretty much acted as a tour guide which was way beyond his driving remit. He was friendly but not obtrusive. He also took us to Pingalwara which was inspiring and moving and to the Golden Temple. He really added to the whole experience and was a credit to the hotel.

We used the hotel's gym - it is pretty small but did the job for us. We didnt use the pool which is nicely situated on the rooftop. It is small but I suppose would be ok for a quick cool down on a hot day.

We really enjoyed Amritsar and we liked the hotel. There were not any real faults, other than it needs to be updated. But the important things, like sleep quality, peace and quiet and decent food were all fine. But lacks the wow factor.

Room Tip: Room 501 is a spacious suite and we slept very well there. It is a bit dated but overall, we would...
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  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review, 4 weeks ago
Dear Guest,

Greetings from Best Western merrion!!!

Thank you for sharing such a detailed review on Trip Advisor. Your time and feedback is precious to us.

Whilst apologizing sincerely for the inconvenience caused at the time of your stay with us, We sincerely appreciate your patience and understanding.

We have noted your feedback on all the area mentions by you and sincerely appreciate that.

Thank you once again and we look forward to the pleasure of your continued visits to our hotel.

Best regards,
Dheeraj Heera
Front Office Manager
Hotel Best Western Merrion
09216773802
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Merrion

Address: District Shopping Complex, Amritsar 143001, India
Location: India > Punjab > Amritsar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 70 Hotels in Amritsar
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Merrion 4*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the heart of the central business district of the holy city of Amritsar, Best Western Merrion is an oasis of peace, Serenity and tranquillity. The hotel is located in the center of Ranjit Avenue with excellent accessibility to commercial districts and key corporate districts houses. The hotel offers its guests 40 well appointed and luxurious guest rooms along with Comprehensive business & Conferencing facilities. The Hotel offers a range of Dining Options including Roof top Pool Side BBQ, Round the Clock Coffee Shop, Multi-Cuisine Restaurant, Bar & Lounge and a Banquet Hall for large gatherings. The hotel can comfortably host up to 400 guests for banquet events with 3 conference & meeting rooms. The One- The Multi Cuisine Restaurant: Enjoy mouth watering delectable and authentic food at "The One." Designed with exquisite interiors and a calm relaxing ambiance, "The One" offers its patrons a memorable fine dining experience. Cup Lounge - Round The Clock Affair: Cup Lounge offers Round the Clock Service of Quick Bites for those racing against time and the a-la-carte menu also features Continental and Italian cuisines along with the must-have Indian dishes. Dazzle – Pool Side BBQ & Grill: Dazzle is an ideal place to relax by the pool side while enjoying the BBQ and beverages along with Live Music. Lava – Lounge Bar: Lava is the place to entertain and be entertained. Serving the finest selection of domestic and imported spirits with upbeat music and live-wire atmosphere, you will certainly be entertained. In Room Dining: If you don't believe in dress codes or are just not in the mood to dress up to dine out, just dial Room service. Our round the clock In Room dining allows you to kick back and relax in your room while we serve whatever it is that you are craving for in your room itself. ... more   less 
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