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“Great Location+Great Property+Great Service=Great Holiday” 5 of 5 stars
Review of Abad Copper Castle Hill Valley Resort

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Abad Copper Castle Hill Valley Resort
3.0 of 5 Hotel   |   Kannan Devan Hills, Munnar 685 565, India   |  
Hotel amenities
Ranked #34 of 76 Hotels in Munnar
Chennai, India
Top Contributor
59 reviews 59 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
“Great Location+Great Property+Great Service=Great Holiday”
5 of 5 stars Reviewed January 10, 2013

On landing at the Hotel after a tiring long journey we were feeling like in Heaven. this was the initial glimpse of the Gods own Country we were witnessing. The location of the property was great. The view from the rooms were great too. The balcony was a great place to sit and watch the hills and the traffic going down on the hills. The property required some refurbishing as it looks run down due to some lease problem they have with the property owners. The Breakfast spread and diner spread was great and it was found that the smallest of the smallest request was taken care albeit a little slow. Overall the place was great and the entire family enjoyed the two day stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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249 reviews from our community

Traveler rating
    56
    106
    49
    23
    15
See reviews for
93
114
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
india
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 8, 2013

The hotel is located in the lap of hills and offers a breathtaking view. The hotel staff is courteous and helpful. Rooms are clean but not big enough. Hot water is not a problem at all. Breakfast was good but once any item is finished it will not be replenished, even when you are yet to begin your meal. The only remedy is to have your breakfast as early as possible. On the whole the experience was good.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 4, 2013

The hotel has porely maintained and dirty Spartan rooms. The location is good - with valley views, but the building is gloomy and uninviting. On the good side it has a very helpful supportive and professional reception staff.

Stayed December 2012, traveled as a couple
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New Delhi, Delhi, India
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 25, 2012

The hotel is located atleast4 kms from main market so u need to have a vehicle at your disposal at all times. The winner of the hotel is the beautiful valley view. The view is really breathtaking.The rooms are spacious. The beds are small. Hot water was not a problem. The only glitch in this hotel is bad room service and wierdest room service rules as other guests have mentioned in their reviews. The room service staff goes completely bonkers during breakfast and dinner buffets and you have to go down even for a cup of tea during this time. It takes helluva time for the buffet dishes to refill. And when we complained about the slow service the restraunt staff said 'No Problem'.....I guess it is impossible to please any customer with an attitude like that. The room service staff really lets your stay down.
On a positive note the other staff including the lobby staff were very helpful and the hotel is not bad when it comes to cleaniness and view.
To sum it up the view and staff are good. But the basics of a hotel that is the room service is just pathetic. The Abad name just glorifies an average hotel.

Room Tip: Well all rooms are valley view....Dont expect anything from the room service!!!!!
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 19, 2012

The location of this resort is not that good as it is almost at the end and far far away from the local market. Went to this property recently, in November 2012 as a couple. reached there at around 3 PM. While ordering for the snacks (menu card offers a lot of things like Dosa, pizza grilled sandwich etc) and were told ONLY sandwich is available. When asked about grilled sandwich, we were told "griller is not in working condition". Abad Property, without a griller was a shocker for us.
We were not interested in Buffet Dinner but the team tried to hard sell it eg" we are offering discount ...,,your order will take more time...." kind of stuff. We needed hot water for bathing and a deaf ear was turned to our request. No separate geyser in the washroom

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City,Metro Manila
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2012

Good hotel with good location, the rooms have good views, you can enjoy the beauty of the nature from their restaurant also. The rooms are good, the toilet is ok, food at the restaurant is average, but their location is the plus. Everywhere tea garden and mountains only, basically same type of beauty and mountains on all over the place in Munnar.

Room Tip: Go for suite
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Harcourt, Rivers, Nigeria
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed December 14, 2012

Imagine a place where Room Service is available only in between 5:30AM-7AM and then between 3PM to 7PM......!!! You may have to get out of your bed and go to their Restaurant even if you need a cup of tea after 7AM and After 7 PM.For Oldies.....Please Beware.......No lift is there in 4-floor Building!!!!So try to book room on First Floor.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Abad Copper Castle Hill Valley Resort

Address: Kannan Devan Hills, Munnar 685 565, India
Location: India > Kerala > Munnar
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #34 of 76 Hotels in Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Abad Copper Castle Hill Valley Resort 3*
Number of rooms: 35
Official Description (provided by the hotel):
130 Kms off Kochi. Munnar is a hillock retreat 1800 Mts above sea level. The vast expanse of tea plantations, black winding roads, passionate climate, royal gardens, races, fairs, all real Victorian settings make this hill station the Darjeeling of south. The rich tropical forest, host Nilgiri Thar, Languor, Sambar, Gaur, and Lion Tailed Macaques. Rajamalai, Part of the Eravikulam National Park, has a very strong population of ibex. Orchids are galore. The mystic elixir, 'Neela Kurunji' blooms once in 12 years in and around the vast wilderness.(Access by road: from Cochin 3hrs journey and from Kottayam 4 hrs journey.) ... more   less 
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Also Known As:
Abad Copper Castle Hill Valley Hotel Munnar
Abad Copper Castle Munnar

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