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“Decent hotel, however nothing more.” 3 of 5 stars
Review of The Edge Munnar

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The Edge Munnar
3.5 of 5 Small Hotel   |   Eatty City Road | Chithira Puram, Munnar 685565, India   |  
Hotel amenities
Ranked #48 of 122 Munnar B&B and Inns
New Delhi, Delhi, India
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“Decent hotel, however nothing more.”
3 of 5 stars Reviewed November 3, 2013

the view is marvellous from the rooms facing the valley. However the upkeep is bad, paint is peeling off. The dining is in a basement and is claustrophobic. The rooms are ok..Service is bad and they charge 10% extra for dining in rooms. Food preparation is lousy and chicken was not cooked properly.

Room Tip: valley facing rooms
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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102 reviews from our community

Traveler rating
    40
    29
    19
    8
    6
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38
33
3
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Ahmedabad, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2013

We went Munnar in second week of Oct'13. View is too good from the hotel, but service is too poor. They have only one person for room services. They don't have any tradition to welcome their guest, you will not find any smiling face from the Hotel staff. Food is also not so good.

Room Tip: Please take in written for mountain view rooms
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 29, 2013

hotel location- 1hr drive out of munnar, terrible roads, unlit and difficult to find (even locals don't know it). It's in between the mountains and the view is great, but you can get this view anywhere in munnar, what you DON'T want is this:
to reach the nest rooms you have to walk down 2 floors and then another 50-60 "steps"- slippery and grassy- dangerous!!
very old and outdated hotel, unlike all the pictures online. rooms are cold and moisty, hard to breath inside. very dirty. walls and ceiling totally covered in mold. towels and sheets not clean and smelly. no hot water in shower. showerhead barely dripping. the maintenance people tryed to fix it for an hour until midnight without success. electricity sockets didn't work, the meitenance person gave me an adaptor that didn't work either.
wifi in lobby only and not working well either.
we asked to leave the hotel after the first terrible night without sleep- the manager was still smiling and telling me there was no problem and everything was fine as far as he knows. we were moved to another room for the second night- not much better but at least the water was a little hotter (still not hot).
we asked for our money back as we didn't get anything we payed for, the manager kept telling me there was no problem with the hotel and no one else complained. terrible service and attitude, he almost called me a liar. didn't get that attitude anywhere in india even when there were problems. he said the room change was an upgrade and enough to compensate for our discomfort.
As we made the reservation with Agoda, we issued a complait and waiting for their answer for 3 weeks already- diesn't surprise me at all as the manager is the worst service man you can think of!!!
worst value for money- one of the more expansive places in munnar and we had a terrible stay. if you want to enjoy the beautiful views of munnar stay in any other place inside town (also closer to all attractions) and avoid the edge of horror!!!

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 23, 2013

We had availed 7 rooms. 4 rooms had front view, which was breathtaking. The other 3 rooms had side views. The rooms are very spacious. The hotel is located about 10 km away from Munnar. Room service was good. Food was delicious. Complimentary buffet breakfast had about 6 varieties, both south and north Indian.
Needs better maintainence though. Some damp patches on the walls and some electric work need to be taken care. Bathrooms are pretty ordinary.

Room Tip: Rooms 201, 204, 301, 304, 401 and 404 have the best front view and are the best. 402 has a good side...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puchong, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 20, 2013 via mobile

The room is spacious however is very rundown and the service is really bad.room is full of mold with exposed wiring. Fan makes loud creaking noise and wasnt fixed though highlighted a few times. There was water and electricity distruption a few times in a day and the front desk staff were making excuses instead of fixing the problem.The towels were stained,soap and toilet tissues weren't filled up when 5 of us stayed for 2 days in 3 different rooms.The food in the restaurant is good,other than that,its a terrible place to stay in.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 9, 2013

1. No maintenance for rooms.
2. Damp and smelly walls due to rains
3. Furniture not maintained properly

Apart from the room view, nothing seems promising. It is not worth for money so choose it wisely

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
1 review
2 of 5 stars Reviewed October 8, 2013

1. No proper maintenance inside rooms.
2. Wall paint coming out
3. Damp walls due to rainy season which cause pungent smell
4. No maintenance for furniture inside rooms.

Nothing seems very promising except the view from balcony

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Edge Munnar

Address: Eatty City Road | Chithira Puram, Munnar 685565, India
Location: India > Kerala > Munnar
Amenities:
Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #48 of 122 B&Bs / Inns in Munnar
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Edge Munnar 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
The Edge Resorts is the perfect get- away to experience the serenity of wild nature. Bounded by the majestic Western Ghats of Munnar in the North,this beautiful newly opened resort is amidst lush greens and misty mountains, and hillocks, an tall peaks with stretches of white water. ... more   less 
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