We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“AWFUL” 1 of 5 stars
Review of Aruvi Resorts

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Munnar
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Aruvi Resorts
Save
You added Aruvi Resorts to your Saves list
Thekkinkanam, Munnar 685612, India   |  
Hotel amenities
Ranked #31 of 103 Munnar B&B and Inns
Dubai, United Arab Emirates
1 review
6 helpful votes 6 helpful votes
“AWFUL”
1 of 5 stars Reviewed January 9, 2013

Arrived after an 9 hour car journey to discover that the Hotel had cancelled our reservation and given our 'superior' room to someone else. The hotel claimed they tried to email me to confirm the booking made on Booking.com and continually tried to blame me for the booking being cancelled as they didn't receive a reply. (Seems they have had issues with people making reservations in the past and not turning up. This could easily be avoided if they bothered to take a deposit). They put us into a 'deluxe' room but it was cold, dirty and completely infested with ants (lines of them on every wall, inside and out). Moreover, the hotel grounds were badly in need of maintenance - the pool was empty and suffering from neglect, with an old drain pipe abandoned in it and the grounds were very shabby. Despite all this, we were willing to just give them the benefit of the doubt.......until we got woken up by Bangra music being played full blast from a loudspeaker at 5.30am. What Aruvi neglect to advertise is that the neighbouring Hindu Temple have an alarm call every morning that basically consists of a CD being blasted through a loudspeaker directly into the bedroom windows for over an hour! That was the final straw and we left that morning. To make matters worse, they then tried to charge us for the full two nights stay in the 'superior' room, despite the fact they had already cancelled the booking and put us into the only room they had left. In summary, the resort is a complete shambles. Aruvi Resort was the worst hotel experience we have ever had!

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

71 reviews from our community

Traveler rating
    39
    17
    8
    3
    4
See reviews for
27
25
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Aruvi Resorts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aruvi Resorts

Address: Thekkinkanam, Munnar 685612, India
Location: India > Kerala > Munnar
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #31 of 103 B&Bs / Inns in Munnar
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
Aruvi Resorts. Exhilaration Guaranteed!Perhaps the only Hill Resort in Munnar, bordering a waterfall. Just nine private suites in over 2 acres of serene surroundings. With every possible amenity you can dream up, from free Wi Fi to a private swimming pool and a breathtaking view of a gushing tropical waterfall. ... more   less 

Owners: What's your side of the story?

If you own or manage Aruvi Resorts, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.