The hotel is new – not more than a few years old and not very well-known except to the tour circle – and will surprise you positively. I was pleasantly taken aback by the grandeur of the hotel. The façade is much better than most other hotels in the area, the rooms are very well furnished. The location is in Old Munnar town, within the main town itself and around 10-15 kms away from most attractions of Munnar, so the location is easy on your travel budget. The only downside is you don’t get to live in the clouds.
I liked our room- it was not cramped and was beautifully furnished. A big lacuna in the rooms is the lighting. The room is pleasantly shadowed in the day and depressingly dark from early evening onwards. It is too cold, windy and foggy to go out in the evenings - at least in the winter and the surroundings are invisible from the balcony in the dark, so it can get irritating that the room is too dark to do anything much except sleep. Apart from this pretty serious problem, our stay was very pleasant. The room is clean, the bathroom spacious and bright. Full marks for the interior design except the lighting.
Although the rooms don’t have a view to write about because the hotel is in the town and not on a hill, Room no. 308 and the rooms above and below it do have some sort of a view. These rooms are corner rooms and therefore the balcony is open on two sides. The smaller side of the balcony overlooks a green football field and one can see the clouds descending on the green hills from the balcony in these rooms.
The hotel is built on a ‘cinema’ theme since it is built on land that formerly housed the only cinema theatre in Munnar in the 1900s. The rooms are furnished in the movie theme, which makes for an interesting change from the usual hotels. The eye for detail in the interior designing is amazing. So is the service. Full marks to the restaurant staff for investing their service with ‘hospitality’ rather than just professionalism. The front desk is helpful although a little theatrical and slightly false in their cheerfulness. Check in and check out were reasonably quick.
The food was ok and the Chinese menu quite tasty. Surprisingly, there was very little Kerala food on the table. To give them credit though, after I asked the front desk about it, I was promptly offered South Indian items for breakfast the next day. Breakfast could do with some improvement - the variety wasn’t really wide and the items were not hot. One big thing to note about the restaurant is its madly overpriced food. Bottled water costs Rs.50 per bottle! Yes, you read it right. If you pick up bottled water from the room, it costs you Rs.35 but the restaurant charges you Rs.50! Pick it up from one of the shops outside, it will cost you Rs.15. I didn’t try out the restaurants in the surrounding hotels, so I can’t recommend going outside for your meals but worth a try.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you for your valuable suggestions and comments, we understand the values of your suggestions , thank you very much for pointing out these points, we will defenitely look into all this,
please be in touch with me at gm@silvertips munnar.com
T J SINSON
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.