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“Expensive hotel with pathetic service” 2 of 5 stars
Review of Le Celestium

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Le Celestium
3.0 of 5 Small Hotel   |   KTDC Road, Munnar 685612, India   |  
Hotel amenities
Ranked #58 of 103 Munnar B&B and Inns
Delhi
1 review
“Expensive hotel with pathetic service”
2 of 5 stars Reviewed October 9, 2010

Hotel had single bed in "Luxury" room which they called as double bed. When we asked for the bigger bed then they provided us a matteress and pillow to lie down on the floor. I had no option but to spend night on the floor in their so called luxury room. Also, the hotel restaurant service is very slow. It took them around 30 min to prepare 1 chapati which was also not properly cooked. This was the service time when only 6 people were present in the restaurant.

  • Stayed October 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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63 reviews from our community

Traveler rating
    9
    16
    17
    8
    13
See reviews for
26
19
1
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 10, 2010

The hotel location is average and the service is very slow ( order room service 3 hours in advance) Do not go for any breakfast or meals option as you get better and more variety at cheaper rate out side.

  • Stayed May 2010, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 13, 2010

staff at reception were friendly and even helped us to carry our bags up to our room. Half-expecting them to ask for tips, they didn't! Excellent service! staff also advise us on our sight-seeing.

rooms were very clean and i especially love the clean toilets with bathtub!

hotel was within walking distance from the Main Bazzar of Munnar.

food from restaurant was yummy. but I would like to have more variety in their breakfast buffet. I suggest that they include continental breakfast too instead of only south-indian breakfast.

  • Stayed April 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 1, 2009

Good clean budget hotel. In the munnar town..Not on a scneic location but close to all tourist spots. complimentary breakfast was good too.

  • Stayed September 2009
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kolkata
1 review
4 of 5 stars Reviewed June 11, 2009

It was a good hotel to stay in. The rooms were neat and the staff was very friendly. Also, the food served at their own restaurant was good.

  • Liked — Good room size.
  • Disliked — No lift!!
  • Stayed April 2009, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Le Celestium

Address: KTDC Road, Munnar 685612, India
Location: India > Kerala > Munnar
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #58 of 103 B&Bs / Inns in Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Celestium 3*
Number of rooms: 30
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