5 stars: Location, Location, Location. Our cabin was 15 feet from the Caribbean, Dive shop -> Gary and Justin are awesome
4 Stars: Staff - earnest and helpful
3 Stars: Room decor
2 Star: Lousy menu, the place is dead after 8. Two days in a row, the bar and kitchen closed at 7pm! No coffee in the morning until 7:30am!
1 Star: Management. I think they place is under staffed.

I'm writing this part of the review strictly for the Luna Beach Dive Shop. Our Dive Master Gary, Dive Instructor Zoe and Boat Captain Amos were just spectacular! They were professional and super friendly. My husband did his open water certification with them & was able to go diving everyday of our week long trip. Not only were they thorough but they were also friendly & fun and they made the transition from student to diver seem seamless. The dive shop was huge and the boat was large and comfortable enough for all of us (9 people total) to walk around & get on and off easily. WHEN not IF we go back to Roatan we will use Luna Beach Dive Shop JUST for the dive team.

For the hotel itself...our room was great. the view was amazing. but the hotel has so much potential to be a great, lively place its discouraging that they don't utilize the whole place. the gift shop is locked. you have to ask someone to open it. there's a whole room upstairs with pool tables, dart board & fuse ball that i didn't even know was there until another guest mentioned it & that room is also locked. there's a bar on the beach that they don't open. they use a bar thats closer to the office. its still outside but its kind of dark and unwelcoming. they get a decent amount of foot traffic on the beach that i think if they open the outside bar they could do pretty well. there are other bar/restaurants within walking distance on the beach....i think they can all compliment each other if Luna Beach Resort was more welcoming. And i'm not suggesting it should turn into a late night hotspot. We liked the peacefulness of it but its almost too peaceful...its almost as if we're staying in a place thats closed. I did extensive research of Roatan & the hotel before we got there but it would've been nice if upon checking in someone just ASKED if we needed any information about the hotel and/or Roatan.
As far as the food goes, we only had breakfast and lunch there a few times but both were good. Also, the bugs didn't bother us at all but we covered ourselves in deep woods off & ben's insect repellent. you need something with Deet.
all in all, we had an amazing trip...Roatan is beautiful and so much fun!! we're already planning a trip back...not sure if we'll stay at Luna again but we will use their dive shop for sure as long as Gary, Zoe and Amos are still there!

We spent nine nights here and did some diving right from the resort. Our breakfast and lunch was included in the price and the food was very good. Dinners we either paid extra for or did the short walk down the beach and into the West End for a variety of good meals. The rooms are well kept up and clean and we had no problems. The view from the deck of the beach and water was great. We also used the dive shop at the resort, which was huge and clean. It has a very large drying room for gear that is nice and airy so our suits were dry every morning. The crew took us to many of the different dive sites and asked if we had special ones we wanted to visit. The nice thing we enjoyed is, it is just south of the West End so it is nice and quiet. I would go back anytime! Thanks all you people at Luna!

My son and I were the only two people at this beautifully appointed resort. We were actually told that because we were the only two people there that they wouldn't bother spraying for bugs, so we were eaten alive. Aside from that Luna Beach Resort has a real attitude problem. We were made to feel like an inconvenience rather than guests. Very unhelpful unfriendly staff, except for the dive shop. Unfortunately the dive shop had no latitude to work with customers outside of the package they had purchased. For instance we had purchased a seven day dive package with three dives per day, but were unable to apply any unused dives towards advanced certifications or adventure dives. We had chosen to travel light on this trip,so we didn't bring any of our own equipment other than masks and fins. We were told the BCD and regs were included in the dive package and then at check out were "clipped" for an additional $220.00 for equipment rental. Bottom line: Beautiful place, but no island style. They want money, not return guests.