My son and I were the only two people at this beautifully appointed resort. We were actually told that because we were the only two people there that they wouldn't bother spraying for bugs, so we were eaten alive. Aside from that Luna Beach Resort has a real attitude problem. We were made to feel like an inconvenience rather than guests. Very unhelpful unfriendly staff, except for the dive shop. Unfortunately the dive shop had no latitude to work with customers outside of the package they had purchased. For instance we had purchased a seven day dive package with three dives per day, but were unable to apply any unused dives towards advanced certifications or adventure dives. We had chosen to travel light on this trip,so we didn't bring any of our own equipment other than masks and fins. We were told the BCD and regs were included in the dive package and then at check out were "clipped" for an additional $220.00 for equipment rental. Bottom line: Beautiful place, but no island style. They want money, not return guests.
- Official Description (provided by the hotel):
- This resort offers a perfect get away, with Beach Suites on the beach, Tropical Houses and Premium Houses up in the Jungle. With a private beach, beautiful sunsets, first class Dive Center, full service restaurant/bar, gift shop, beautiful landscaping, swimming pool, and much more all on 33 acres. Their location is superb, with its very secluded setting, but a mere 10 minute walk along the beach to West End, so no expensive taxi fares. ... more less
- Also Known As:
- Luna Beach Hotel West End
- Luna Beach West End
- Luna Beach Resort Roatan, Honduras - West End