My husband and I and our 2 teenage sons spent 10 days at VDP. Just got back and missing it already. We also miss being totally catered to by Sue Ann! The villas are beautiful inside, every comfort of home. The pools were a great place to float around at the end of the day and watch the sunset. Having access to the rooftop pool and enjoying our meals "up top" was fantastic. We also enjoyed hanging out on our spacious and comfortable balcony when we weren't out and about. The beach is clean and the water is the perfect temperature...well for me, anyway. I hate the cold.
The reef is amazing and one of the best dive spots, the Blue Channel, is about a 5 minute kayak paddle from the beach directly in front of the villas. The glass bottom kayaks were great and it was wonderful to have them whenever we wanted them.
West End is a great little town and just up the road (<5 minute walk) There are a lot of restaurants and bars to chose from. Sue Ann will give you the lowdown on them as you drive through to the villas. The road is dirt and the town is simply strung along the beach. We highly recommend the Chicken Rotisserie and not just for the chicken, which was exceptional. Dola's cinnamon buns are incredible! The Hole in the Wall is worth a visit. You'll find quite a cast of characters hanging out there and the food (all you can eat lobster and steak on Sundays) is great. Nova is also very good. We went there the night they had fresh pork and it was delicious. The Taco Man makes great tacos and gringas. And did I mention that you'll love the prices? Amazingly cheap for what you get at most places.
We found the people very friendly and, of course, Sue Ann knows everyone. We were there during the Easter celebrations, so town was a little chaotic, but still fun. Even with all the loud music and celebrating, once we were back at the villas, it was a return to peace and quiet. West Bay is a lovely beach, but quite frankly it is commercialized - resorts and condos all along it and we were very happy to just go by in Sue Ann's boat and see it from the sea.
Gilma (Vilma) is one of Sue Ann's employees and she is the GREATEST cook ever. Breakfasts every morning were yummy and when she made lunch it was to die for. Her tortillas and chimolte (pico de gallo) made my husbands mouth water. She was there every day to clean our villa. Miguel was also always there with a smile to get us the kayaks, get us an umbrella, carry our groceries up to the villa and anything else we wanted done. We are not high maintenance people and would have been glad to do all of that ourselves, but Sue Ann insisted we were on vacation and we were to do nothing.
Sue Ann IS Villas Del Playa. She is the hardest working, most organized, and energetic woman I've ever met. I cannot tell you all the things she did for us or this review would be longer than it already is. Some WOW moments:
Husband left wallet on the plane. We were driving away when he realized it. Sue Ann was back in the airport, spoke with her United Airlines contact and it was back in his hands in 5 minutes.
We had horrible flight connections back home. When we mentioned this at the last minute, Sue Ann was on the phone and had our 29 hour return trip down to less than 15 hours! She also convinced them to waive the change fee....unbelievable! Then she got us a FULL refund on the hotel we had reserved (2 rooms) for our original 11 hour layover in San Salvador less than 24 hours before we arrived. We would have lost the payment totally otherwise.
My youngest son is an avid fisherman and Sue Ann loves to fish as well. She took him out on her boat with my husband to fish a few mornings. She showed my son how to build some different rigs for his rod, ran around getting him the proper hooks and weights.....she even untangled a totally messed up line on one of his rods. My son caught a beautiful snapper and Sue Ann cooked it for us for dinner. Delicious!
There are so many things she does for her guests and she takes care of all the details, no matter how small. She has a huge personality and is a very warm, friendly and funny lady.
The atmosphere is very casual. We were all barefoot or in flip flops, shorts and a T-shirt were for getting dressed up. So go on down, sit back, relax and enjoy!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.