We decided to go to enjoy the Easter break with my husband and baby of 10 months, so we set aside one month before an air conditioning included but when we arrived we got the surprise that if we wanted to turn off or turn down the air conditioning we had to go to reception to ask "please" the lady in charge, something that any guest would be uncomfortable, good not to get so far in the morning we wanted off the air because the baby is not sleeping in the cold that he felt and did not find no staff for us to turn off the air, it is a shame to not have a control for each room, do not understand why still call deposit of control if not even give us the time to solve the problem the quickest solution was to return the money given ,,, What service! truth and prices related to Q. Indeed 800.00 per night Easter but not both, well I would not be talking about the price if we were giving a good service, since we did booking a month earlier and they would have had us clean room ready with their respective control air conditioning. The negative feedback is to improve their service and their negative attitudes that all they do is drive away tourists.
- Official Description (provided by the hotel):
- This is the best place in Monte Rico if you want to be on the beach and close to the center of the village (300m). Our guests apreciate a friendly and helpful service and great food. Our restaurant won several gastronomic prices. The restaurant is right on the beach and from here you can enjoy sunsets almost everyday (august to april) and sunsrises too (nov - feb). Our rooms are clean (!) And comfortable although not luxurious. Some have a/c all the rest ventiladors. Besides double rooms we have rooms with 3, 4 or 5 beds. Internet 1.25 US per hour in reception area ... more less
- Also Known As:
- Hotel Cafe Del Sol Guatemala/Monte Rico