This is the first time I have been sorely disappointed in a Tripadvisor recommended hotel and to see it is proudly displaying a 2012 Tripadvisor award is very sad. The hotel is cheap and it should be. According to the tile signed on our bathroom it was built in 1995 and that is the last time it was decorated. The AC did work in room but the water pressure and temperature were low and lukewarm.
Others have said the staff was good, but we must have had the replacement crew. We ordered a sausage kebab as appetizer and my husband ordered the shredded beef and I had a chicken kebab for dinner entrees. It took 50 minutes to get the sausage kebab, 1hour and 20 minutes to get the chicken kebab and 2 hours to get the shredded beef. There were two other couples in the restaurant and their meals took just as long. We might have been able to have a drink while waiting but the BAR had 1bottle of wine (we drank it so don't count on getting one if you happen to go there). They had a few bottles of sprite, the other travelers drank them out of beer and there was not a drop of ice, whiskey,gin, vodka or schnapps. If you even think of staying BYOB you'll need it to get through.
The service at the extra charge breakfast the next morning was almost as bad. Only 45 minutes for eggs, sausage, toast and coffee.
They also charge for internet.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.