4 famous ladies- this is our 2nd visit now and still cant fault it. we were greeted by the staff on arrival with a cold cocktail, taken to our rooms, which were 2 rooms together and by the pool, one having sea view the other pool view. we went to dinner and everyone started to recognise us from last year. the staff at this hotel are fantastic, they would do anything for us and being 4 ladies they talked to us all the time, brought us drinks, practised their cocktails on us and generally we were like VIP's. we were invited to 2 VIP's evenings by the management and we met Shehata, Laura and Mr Mourad, it was a chance to meet them all and give our feedback. The animation team this year were better than last year and we did go and see some shows, they were a young team of mixed nationalities, but they always made the effort to speak to us at the pool and try get us to join in. The food was brilliant once again, never any problems there and we tried 1 of the a la cartes, which was good. The pool staff were brilliant and we were sad to leave them all. The garden were still beautiful and the gardeners work their socks off, we even gave them a tip and they didn't know what to do or say. we have so much fun with the staff as they know us and they like the English people so they can practise their English and have a laugh and joke with us. the hotel is part of 3 and you can use any bar or restaurant, this is why we like it, it gives you the choice and not stuck to one area, we do try other restaurants but we still like the Sea Life restaurant because of the staff, even down to the omelette man and the chef, they were always ensuring we were happy. we do venture out a few nights onto nabq bay and get a taxi-£5, as they is a few pubs on there and we have friends there. The area is very safe, as women, this is important to us, but you wouldn't get passed the security guards on the gate anyway, they are brill. We were late back one time-5am, sun coming up and the security walked us all the way to our rooms, and we were a bit loud and chatty and he laughed all the way down with us. more English need to use this hotel its extremely clean, friendly and good choice of bars and restaurants, which by the way there is a 24 hour bar at each of the 3 hotels.
the management will do anything for you, if you do have any problem speak to them don't just put up with it, this is what they want, feedback to make improvements all the time. we will be back next year for our 3rd visit and cant wait. give it a go. we send all our regards to the staff and management.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for choosing to spend your second vacation in Sea Life Resort.
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It's a pleasure to read such a positive detailed review, we are delighted you enjoyed your stay with us and were welcomed back so fondly by all our staff.
Your positive review and recommendation of our hotel is greatly appreciated. As you mentioned we are continuously collecting feedback to improve our services where we can.
We look forward to welcoming you back to Sea Life in the future for your third visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.