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“Hotel and all staff fantastic,evening animation team dire.” 4 of 5 stars
Review of Coral Sea Aqua Club Resort

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Coral Sea Aqua Club Resort
4.0 of 5 Resort   |   P.O. Box 223, Sharm El Sheikh | South Sinai - Egypt, Nabq Bay, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #6 of 29 Hotels in Nabq Bay
barnsley
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Hotel and all staff fantastic,evening animation team dire.”
4 of 5 stars Reviewed August 28, 2013 via mobile

Everything about the hotel and staff is 100%,food was quality, daytime entertainment was not bad but the evening entertainment was absolutely dire!! Cha cha chels was annoying, loved herself. If you are a five year old you will Love it but everyone else can sit and be bored. we will return and thats only because we have been informed this animation team will be sacked after this season. They will return to the team that helped win the tripadvisor hotel of the year last year.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHeikal, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, September 1, 2013
Dear Guest,

Thank you very much for choosing to spend your holiday at the Coral Sea Aqua Club Resort and for taking the time to write to us. We greatly depend on comments made by our guests to achieve the highest quality standards.

I have noted your comments regarding the evening entertainment and I am sorry you were disappointed. We are currently looking into this issue to ensure that the programme is reviewed to best suit all tastes.

Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (743)
Date | Rating
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English first
Wakefield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 28, 2013

I am a well travelled person and have stayed in all inclusive hotels throughout Europe, the Caribbean, Red Sea and Maldives so therefore I can offer a comparison with the Coral Sea Aqua Club.

The rooms are great - clean and well equipped. Our family room had a separate bedroom for the kids with its own TV. We had a king size bed again with own TV.

Pool and slides were excellent for the kids (age 11 and 8) and kept them well entertained. Never a problem with sunbeds and the pool guys are very good. Service around the pool was great with drinks being brought around continuously.

The evening entertainment was extremely repetitive - they played the same music and danced the dances every single night we were there - 14 in total - and it gets on your nerves to be honest. Other than approx. 45 mins of different entertainment on a night - which consisted of the Thomson reps doing a game or a show OR a bought in act - everything else was the same EVERY single night!!

The main let down though, for me, was the food and drink - which is a great part of the expense incurred on holiday and one of the main reasons for paying for all-inclusive. The food in the buffet was at best average and at worst very poor. Occasionally there was some decent meat being cooked on the outside BBQ - but this was sometimes not the best either. We have kids that like veg - however all the veg cooked in this place is in a sauce rather than just 'plain' cooked boiled veg and the kids didn't like it. Don't get me wrong the kids aren't fussy eaters they just like plain veg - peas, carrots, broccoli, cauliflower etc - they don't want a sauce smothering it - and to be honest neither did we. Most places I have stayed before give you sauces on the side so you can please yourself with it. The salad selection is pretty poor as well.

Went to the American Diner and it was shocking - both food and service.

If you like chips and burgers then you will be ok at this hotel. If you want well cooked food other than that you will be disappointed - we were. It is probably the worst food we have had in any of the inclusive hotels we have stayed in around the world - and I've stayed in about 15 to 20 over the years.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHeikal, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, September 1, 2013
Dear Guest,

Thank you very much for choosing to spend your holiday at the Coral Sea Aqua Club Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Firstly on a positive note, thank you for the recognition of our rooms and cleanliness standards. We, at Coral Sea Resorts, strive to exceed our guests' expectations throughout each visit.

I was really concerned to hear that the evening entertainment and the food standards did not meet your expectations and I am sorry you were disappointed. This should not have been the case, and we are following up with the concerned departments to ensure that the appropriate corrective actions are immediately taken.

We place great value on your custom, and your continued relationship with Coral Sea Resorts. I look forward to welcoming you once more to the Coral Sea Aqua Club Resort or any of our Coral Sea Resorts in the near future. Please contact me directly when planning your next visit, and I would be delighted to handle your reservation.

Kind regards,

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cowbeech, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 27, 2013

We arrived back a few days ago after a wonderful holiday at the Coral Aqua Sea Club. Went there with my wife, 2 daughters,(14 & 12) and son(6). All the staff were really friendly and helpful. Omar, and the lifeguard pool staff were all brilliant and ensured everyone's safety around the pool and on the slides. They also did an amazing job finding sunbeds for everyone. Abdo, was also fantastic with everyone going on the lazy river. Nabil, worked his socks off all day bringing drinks to everyone around the pool and serving at the bar, doing a great job and Ahmed cleaned our room to perfection every day and still made time for various beautiful towel sculptures on our beds. All the family loved the slides, wave pool and lazy river. We hardly went in the main pool as it was fairly crowded, but we weren't worried about this. More than anything, our holiday was made all the better by the fantastic hospitality of the Egyptian staff, thank you so much for a great week, hope to come back next year.
The only bad side is trying to get through the airport, coming and going, the whole airport is in disarray, i.e :hundreds of people and two men checking passports, is it really too much for a modern day airport to open up more booths to make this transition smoother for all.
This obviously is no reflection on the hotel which was brilliant.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHeikal, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, August 29, 2013
Dear guest,

Thank you very much for choosing to spend your holiday at the Coral Sea Aqua Club Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Thank you also for the recognition of our standards and the friendliness of our team members; your compliments will definitely be shared with the team.

Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
leicester
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 27, 2013

We visited Coral Sea this August and were unsure what to expect as it was our first time in Egypt. As soon as we arrived at the hotel the staff couldn't do enough for us. They were all so friendly and very helpful. The hotel was immaculate and everywhere was bright and airy. We were in room 3210 and it was very spacious with a separate bedroom with 2 single beds for our boys, aged 12 & 9. We were more than pleased with it. Mohammed from housekeeping who looked after our room was very friendly and each day left us a lovely display on our bed made of towels and flowers. The care and attention was second to none. We found all the staff brilliant. In the buffet restaurant where they serve breakfast, lunch & dinner the food was good and there was always a good selection (especially the deserts!).. You had a choice of a BBQ and 2 pool side snack bars as well at lunchtime which were all very nice. In the evenings you can book into the American & Asian for a change if you wish to. Both were very pleasant. The pools were great and the children especially loved the waterslides. I can honestly say that we have never been anywhere where the lifeguards were so helpful and completely aware of everything that was going on around the pool areas. Gomaa who worked at the top main pool & also the beach pool was amazing. He greeted us each morning with a friendly smile and took our towels to the sunbeds and prepared them for us. Nothing was too much trouble. The same with the bar/waiter staff...brilliant service!! We also booked in for a spa & massage. Mido who works at the spa was so friendly and offered the services very professionally and each day would come and see us and ask if we were all ok and enjoying our stay. Also, Mohammed who worked at the swim up room bar was really helpful and friendly and always spoke when he saw us and asked if we were all ok. I can honestly say that we have traveled to many countries but never have we been made to feel so welcomed. I would go back to Coral Sea year after year and plan to take other family members with us next year. All the staff at this hotel deserve to be recognized for their hard work. This is by far one of the best Hotels we have stayed at. From start to finish our holiday was wonderful. I would also recommend you visit Eslam Basta in the handbag & watch shop in the hotel. We purchased many items from him. He is a really lovely chap who again can not do enough for you. We are very pleased with what we bought. Coral Sea is a must for anyone wanting a fun friendly holiday. There's lots for all ages. There was entertainment each evening which the children loved. Outside of the hotel there is also plenty to do. A 5 minute walk you have McDonalds, Hard Rock Cafe (which is a must), TGI Fridays and many more restaurants and plenty of shops etc....

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHeikal, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, August 29, 2013
Dear guest,

Thank you very much for choosing to spend your holiday at the Coral Sea Aqua Club Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Thank you also for the recognition of our standards and your kind words about the efficiency and friendliness of our staff; your compliments will definitely be shared with the team.

Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2013

We have just returned from the Coral Sea Aqua Club having stAyed 10 nights with a 2 yr d and a 6 yr old. From arriving the staff were great, our room was in a great location and the cleanliness couldn't be better. All staff were friendly and very happy to help in any way. The food was fantastic and always a great selection different every day. The water slides were great and the pools were very clean as was the pool areas, the Thomson reps offer great kids entertainment and the variety and quality of the evening entertainment was great too. We would recommend to anyone wanting a pool holiday in a great hotel with great food although the beach was a 15 minute walk and was not very good for building sandcastle! A great holiday but be prepared to say no when walking outside the hotel as the locals and very pushy when trying to get you to buy from them we were polite but firm and had no problems. Highly recommended

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHeikal, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, August 29, 2013
Dear guest,

Thank you very much for choosing to spend your holiday at the Coral Sea Aqua Club Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Thank you also for the recognition of our standards and your kind words about the efficiency and friendliness of our staff; your compliments will definitely be shared with the team.

Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

Arrived back early this morning. Three of us went , my husband, my 12 year old son and myself. We had a great time.

Our accommodation was swim up room 4111, this is on the colder side of the swim up rooms location, only due to the temperature of the water, however with 43-48 degrees, the colder water was very welcoming. well worth paying the extra money. We had better sunbeds compared to the main pool ( and you didn't have to get up early to get a bed), our own bar, with a bar man who brings your drinks to you. No need to move from your bed, brilliant. Our cleaner Ali was brilliant, friendly, always a smile and a hello, checking everything was ok in our room. The room was large and kept spotless . Couldn't fault our room or the swim up pool at all.

The Spa staff were lovely, we booked a few treatment , body scrub, Turkish bath, massage etc. The staff were very friendly, I did not see them hassle or annoy anyone, they are doing their job, they have targets to meet, a polite no thank you and they leave you alone. Every morning the two Spa representatives came and said hello, hows you day etc, they were being polite not trying to sell treatments.

My husband and son did diving with Padi, a two day course, watching DVD's for safety etc, using the equipment and then diving. They both loved it. Going driving to 18 metres, they saw amazing fish, my son came back both days and said "that's awesome" . They are both now qualified divers.

We all did a trip together, Quad biking in the dessert, we booked this with Falcon, on the opposite side of the road from the hotel, they allow children to have their own Quads unlike Thomson who state you have to be 16 years old. This trip was fantastic, 10 quads with a Falcon representative at the front guiding us and one at the back watching ensuring our safety, there was also two men in a van, filming the experience. That's four staff for 10 people. We were all kept safe and an amazing time had by all. Thank you to Falcon excursions.

The water slide, lazy river and flow rider kept our son entertained. He made loads of friends and had a wonderful holiday as did we.

Over all a great holiday, you make it want you want. We felt the quality of food let down the holiday, however there was always something to eat. We did eat in the Stone grill next door, this was very tasty and cheap for what you got, we also ate in TGI's (they don't sell alcohol ), Hard Rock Cafe, Macdonalds (their portions are massive compared to England).

This was our second visit to Sharm, staying in a different hotel before. We will return.

Thank you Coral Sea Aqua Club for a fantastic holiday. Thomson, sort out the in flight entrainment, a long flight , thankfully we had the ipad, ipod and Kindle Fire , otherwise this would have been a nightmare.

Room Tip: Swim up room well worth the extra money .
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHeikal, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, August 29, 2013
Dear guest,

Thank you very much for choosing to stay at the Coral Sea Aqua Club Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Thank you also for your kind words about the efficiency and friendliness of our staff; your compliments will definitely be shared with the team.

Look forward to welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact us.

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2013

Reluctantly arrived home yesterday. Every member of staff extremely helpful from the moment we stepped off the bus to getting back on to go home. Hotel spotlessly clean, it's us Brits that need to remember to put our rubbish in the bins provided!! Food very tasty, good selection, just remember they can't serve you pork. Didn't try the Asian diner but used the American diner once each week and couldn't fault it. Waterpark and pools excellent and lots of lifeguards to ensure safety. Thomson team also very friendly and helpful and poolside entertainment good. No concerns about our safety while we were there. When you go outside be prepared to be hasseled to go in every shop and ride every camel - this was the only downside for us! Also be prepared to pay for your wifi use. Too many staff to mention by name but they all made it a memorable holiday. Can't wait to go back!

Room Tip: Family rooms are a must!
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHeikal, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, August 29, 2013
Dear guest,

Thank you very much for choosing to spend your holiday at the Coral Sea Aqua Club Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Thank you also for the recognition of our standards and your kind words about the efficiency and friendliness of our staff; your compliments will definitely be shared with the team.

Look forward to welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coral Sea Aqua Club Resort

Address: P.O. Box 223, Sharm El Sheikh | South Sinai - Egypt, Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Nabq Bay
#2 Family Hotel in Nabq Bay
#5 Spa Hotel in Nabq Bay
#5 Top resorts Hotel in Nabq Bay
#6 Luxury Hotel in Nabq Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Coral Sea Aqua Club Resort 4*
Number of rooms: 212
Official Description (provided by the hotel):
Feel the dynamic pulse the moment you walk into the Coral Sea Aqua Club Resort. It is home to the most prestigious aqua park resort in the fashionable Nabq area on the Red Sea. The aqua park entertains guests with: Boomerang and the Speed/Bowl slides. On top of that, you can race down the multi-laner or go for something calmer like the lazy river. But the real big boy has to be the flowrider ... more   less 
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Also Known As:
Coral Sea Splash Hotel Nabq Bay
Coral Sea Aqua Club Resort Sharm El Sheikh, Egypt - Nabq Bay

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