We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rixos your 5 stars are well deserved! ” 5 of 5 stars
Review of Rixos Sharm El Sheikh

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Rixos Sharm El Sheikh to your Saves list
Rixos Sharm El Sheikh
5.0 of 5 Resort (All-Inclusive)   |   Nabq Bay, Nabq Bay, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #1 of 29 Hotels in Nabq Bay
Berwick upon Tweed, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Rixos your 5 stars are well deserved! ”
5 of 5 stars Reviewed May 13, 2014

My partner and I stayed in this hotel in October and enjoyed it so much that we booked back up again for January. I have stayed in many hotels with both Thomas Cook and Thomson but The Rixos wins hands down! Nothing is too much trouble here the hotel and grounds are absolutely immaculate, the staff are constantly cleaning or wiping and the bar service is professional and efficient. The food is excellent in both the Nefertiti and in the A la Carte restaurants however, the beach restaurant which becomes the seafood restaurant in the evening is fabulous as are the staff in there. Thanks to Bella in Guest Relations for dealing with our room request and providing us with a room near the beach view and we will see you again in January 2015 for two weeks this time! WELL DONE!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, May 15, 2014
Dear HagarHorace

Thank you for taking the time to write about your stay here with us

We are so pleased that we met your expectations and you had such an enjoyable stay for the second time

We look forward to welcoming you back in January for your 3rd visit

Thank you

Kelly Walmsley
Rixos Sharm el Sheikh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,074 reviews from our community

Traveler rating
    2,241
    518
    208
    55
    52
See reviews for
834
1,546
57
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (728)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sofia Region, Bulgaria
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 13, 2014 via mobile

I was at Rixos hotel for 3 nights in the beginning on May.The hotel outdoor surroundings are really nice,staff is well trained and very polite.
BUT my 'deluxe' room was awful,very poor and cheap furnished,not good even for 4 star hotel.
For the spent 3 nights,couldn't sleep,because of the terrible bed,please must change it as soon as possible!!!
For my luckiest,everything else was Fine!!!!

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, May 15, 2014
Dear SOFIABU

Thank you for taking the time to write about your stay here with us

We are extremely disappointed that you find the rooms awful as all rooms are well equipped with modern amenities and elegantly decorated and furnished. Since becoming Rixos in 2012 we have been adding to our facilities and services and we will continue to do so in order to meet our guests expectations. Your feedback is much appreciated and will be shared with the relevant Management and will help us with our plans for the future.

Once again thank you for your comments and we hope to see you again in the future

Thank you

Kelly Walmsley
Rixos Sharm el Sheikh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedworth
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 11, 2014

Arrived 6th March for one week with a friend. Since my last visit in March more improvements, almost as though they had taken my advice! Ambience of A la Cartes much improved, and food still excellent! Chinese must be my favourite, booking experience so easy. We had rain while we were there, and I mean rain!!! Some places were flooded, we were paddling round in bare feet up to our ankles!! However the staff managed superbly, taking customer service and safety seriously. Would have preferred fine weather, but one day of rain there was an experience.
The young people on the entertainments team were excellent, especially Luca and Adam, they really helped to make our holiday. We didn't leave the complex, didn't need to, we had gone for R and R and that is exactly what we got. Will be back again with my husband in the Autumn and my
friend in early Spring. Will always recommend this hotel as the best in Sharm, have stayed in six others, before we found this one. One negative, found adults only buffet just re-opened was not as good as family buffet, perhaps needed time to get in gear!

Room Tip: Have stayed in various rooms, all good value, some quite a walk to restaurants, but we quite like th...
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly W, Manager at Rixos Sharm El Sheikh, responded to this review, May 15, 2014
Dear Winefride

Thank you for taking the time to write about your second stay here with us.

We are pleased to read you have noticed the changes we have made and we will continue to improve in order to meet our guests expectations.

Your comments have also been shared with the staff members mentioned.

We really appreciate you recommending us and would like to thank you for your support and loyalty and we look forward to welcoming you back for many more visits in the future.

Thank you

Kelly Walmsley
Rixos Sharm el Sheikh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 11, 2014

This is a beautiful hotel in a great setting, so when I chose to upgrade to a Junior Suite via Broadway travel, Luton UK I was hoping for the best. I arrived on the 7/3/14 for a week. Usual mayhem at airport caused me to forgo the transfer and hop in a cab. I got a warm welcome at the hotel and was taken to my room in an electric buggy - the grounds are extensive and its easy to get lost. I'd picked a rare moment in weather terms - one of those 1 in 3 year events where it actually buckets down. As is not uncommon in the middle-east, rain represents a few challenges to municipal drainage and hotel electrics. My room was (and probably still is) fantastic. Huge bathroom with dual basins, large bath, large shower and bidet. I spread out and walked the grounds passing all the different restaurants that are spread out amongst the winding paths.

By day five I was happy except for one thing - no hot water (it was cold outside, about 20 deg C). I'd notified reception and they'd sent two orange uniformed staff down who stormed in, undid the bath tap lime filter and then said they'd tweaked the water temp at the boiler. I checked it but it was still body temperature. I told reception again but nothing happened. Come the 6th day I checked out - booked into the Hyatt Regency who have piping hot water all day long.

One other thing worth mentioning. I'm a long-time diver and have dived the Red Sea many times progressing from novice to instructor and then rebreather mixed-gas. I have a troublesome left-ear so I thought I'd get the Rixos hotel's internal PADI school to give me a checkout SCUBA dive before I went to PURE technical in Sharm. Having checked out the location of then hotel as having its own pontoon on the reef, I'd wrongly assumed I could dive from it. Apparently the current is too strong and so they have to take you elsewhere - in my case south past Naama bay!!! over 45 mins in a mini-bus? I got charged nearly EUR100 for one dive with gear. The hotel were quick to sort out this last issue and hauled in the manager of Pyramid divers who agreed to give me a refund. I emailed Broadway travel (Inspired Travel, Luton) in the UK about the hot water issue but never heard a word. Pity because this hotel has much to offer in other respects. The staff are VERY helpful, positive, humorous and keen.

Room Tip: Ge tone with hot water
See more room tips
  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sudbury, suffolk
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 5, 2014

We had a weeks holiday at this hotel at the end of march everything was very good, friendly staff ,clean rooms, beautifully grounds however I think we must have been at a different hotel to the people in all the other reviews as we thought the food was awful !!! The food was the same in the buffet restaurants all week ( grilled fish, over cooked veg,stew type thing sect ect) I really struggled to find something other than the safe option of chips to eat.
And just to top it off I was ill for a week with severe diarrhoea from the day I got home.
Nearly forgot to mention the beds are really really hard actually made my back ache really uncomfortable.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 3, 2014

I suppose you think that I am making quite a grand statement there but I truly think it is! I have been to Egypt 8 times all inclusive each time and this hotel has the best to offer.
You arrive and are greeted with a drink and then your room is sorted out.
We paid extra for a junior suite and felt it was worth it ~ I do think that you should get extra with this for example dine in the Turkish or Executive without charge.
We went to the beach each day and the beach bar is the best I have seen ~ open from 8 to 12 midnight ~ all the staff were excellent but especially Mohamed Mohktar he is very efficient always busy looking after the customers and nothing was too much for him.
The Ala carte restaurants are fantastic My favourite being the Italian and the Egyptian.
You also have premium brand drinks ~ I drank Jim Beam for 12 nights.
You have to book your meals before 2pm to get in for that night ~ there are machines that you use that are touch screen really easy.
Guest relations are also helpful we dealt with Anabel an also Kelly again they can give you any information you need to help you.
The only down side and it is very small is ~ the sun beds are not comfortable at all! that is the only thing that I would say needed updating!
We are returning in October and can't wait ! I am actually sat in the lobby waiting to go home the internet is great and you get everywhere apart from the beach.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dromore, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 30, 2014

RIXOS –
Here I go again, had a really lovely holiday at Rixos Hotel once again, see all my reports under the name of ‘An Reimse ‘ regarding my stay at this beautiful place. It is the most welcoming, an immaculately kept hotel, and deserves every reward it receives.
Unfortunately, there was a decline in travel to the Resort, and I feel that over reporting of the problems in Cairo, as does happen in many places throughout the world, can cause fear in persons wishing to travel to Sharm El Sheikh. I live outside Belfast, in Northern Ireland , and at one time the same sort of reporting prevented people coming to Belfast – there really was no need to worry, certainly there are pockets of areas, where you do not go to or get involved, all a matter of common sense.
As always, and I have written it so many times before, travel to Sharm El Sheikh is totally secure, and safe. With your swift exit from the airport, attended by the most mannerly people, you are no sooner off your flight, go through customs clearance, collect your baggage, and on your way to your hotel, by either your travel operator coach, or by being collected, and incidentally the location of the hotel from the airport is only around 7km.
We have chosen this journey fourteen times within the last seven years, and our stay in the Rixos hotel over the past seven times, has simply been the best, first class in every way. The moment I arrive at the hotel, I am’ home from home’ with as they say in Ireland – a hundred thousand welcomes.
As there are no direct flights from Belfast – we travel to London Gatwick on Easyjet, overnight at the Premier Inn North Terminal, and fly out next morning on the Easyjet flight – excellent flights and we arrive in Sharm El Sheikh, five hours later. We book our own accommodation directly with Rixos, and on our return to London Gatwick, overnight there, out first flight to Belfast the following morning – and are happy to do so, and at the end of all the travelling – we have had a great vacation.
If you want to really relax, have excellent food in either of the two large restaurants Nefertti- for adults or Zodiac which is a family restaurant, and added to all that there are seven more excellent restaurants, where you can enjoy dinner once per week in all the restaurants, and not forgetting the Turkish Restaurant right on the beach, but due to having heavy rain for the first time, and some wind, we unfortunately missed out on having a meal there, but I will make up for it on my next visit this October. Rain!! This was the first time I had ever seen it in Sharm El Sheikh, but it was all over shortly after it started.
One of the most joyful events I witnessed when this rain came pouring down heavily, was the delight of the young pool attendants dancing in the rain. I have never heard so much laughter – and they were a joy to watch, and had the dance of a lifetime. All the attendants at the pool are most obliging and helpful in many ways, and are great ambassadors for Rixos, as is all the staff. I did say to them, that if they lived in Europe, the United Kingdom or Ireland, they would have many days of dancing, as we have our full complement of rain, and thunderstorms.
Rixos –is my ‘home from home ‘with all the trimmings, as you receive a wonderful welcome by all when you approach the entrance of this beautiful and stylish hotel, it is simply the best. I had conversations with quite a few new people vacating there for the first time, and they were amazed at the great service given in all areas, I can truly second that, they vowed to return, so I hope they do.
Karam and all his staff, the young lady ‘Princess Cleopatra’ are there to greet you on arrival, along with the front office staff – these are the people who make your vacation great. On this last occasion a number of our friends we have met over the last six visits were there also, and that is a great feeling, most welcoming and appreciated – and the best was yet to come.
Bella, Customer Relations said to me, that my face was beaming, how could it not!!!! She has an excellent memory for names, and room numbers for those needing information, and is what I would call a hive of information in all areas, so anything you need to know, contact Bella. The hotel continues to make many improvements, for the benefit of all its clientele. It is situated just off the main carriageway, and extremely near to all areas of shopping.
I have no fear whatsoever travelling to Sharm El Sheikh, as I am travelling alone this October. My husband and his son are heading out to China, a lot of travelling around, historical sights, extensive walking - I just want a relaxing holiday, plenty of sunshine, good food, excellent accommodation and a few books, and most of all the friendliness of the staff, and their willingness to help in every way.
Have a good holiday.

‘An Reimse’ 30 April 2014

Room Tip: All the rooms are excellent, whether you are at the seafront, or in the main pool area, where it is...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Rixos Sharm El Sheikh? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rixos Sharm El Sheikh

Address: Nabq Bay, Nabq Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Nabq Bay
#1 Romantic Hotel in Nabq Bay
#1 Luxury Hotel in Nabq Bay
#1 On the Beach Hotel in Nabq Bay
#3 Family Hotel in Nabq Bay
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rixos Sharm El Sheikh 5*
Number of rooms: 695
Official Description (provided by the hotel):
198 Superior Rooms, 290 Deluxe Rooms, 70 Family Rooms and 137 Junior Suites are spread around this beautifully designed modern resort. Several swimming pools wind there way between buildings or there is a gorgeous stretch of beach providing our guests with lots of options on where to spend their days. There are even 3 water slides to entertain the young and the young at heart. Try snorkeling from the wooden jetty or merely a stroll at sunset to see the magnificence of the underworld of the Red Sea. Dining choices include international buffet or choose from the World of Cuisines, with Chinese, Indian, Sushi, Italian, Sea Food or a taste of Egypt. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Despegar.com, Orbitz and Odigeo so you can book your Rixos Sharm El Sheikh reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal Grand Azure Hotel Nabq Bay
Rixos Sharm El Sheikh Egypt - Nabq Bay

Owners: What's your side of the story?

If you own or manage Rixos Sharm El Sheikh, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.