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“Amazing staff” 4 of 5 stars
Review of Oriental Resort Sharm El Sheikh

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Oriental Resort Sharm El Sheikh
5.0 of 5 Resort   |   Nabq Bay, Sharm El Sheikh 002069, Egypt   |  
Hotel amenities
Ranked #11 of 29 Hotels in Nabq Bay
Falmouth
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“Amazing staff”
4 of 5 stars Reviewed yesterday NEW

The management should be very proud of their staff. Everyone couldn't do enough for you. Always smiling and friendly. The hotel itself is very good and they have put a new beach bar and new sunbeds. The bedroom i had, provided bathrobes, slippers, fruit bowl, and was spotlessly clean. The only thing I didn't like was the music on the beach it was too loud for my liking, when you come on holiday for peace and quiet the music was annoying. The food was very good and there was plenty to choose from. Very good hotel.

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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866 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Wigan, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

“Another fabulous holiday with the friendliest staff you will ever meet.”

We are returning guests to this hotel and we enjoyed another fab holiday with staff that are POLITE, FRIENDLY & HELPFUL.

On arrival which is the norm we were greeted by the reception staff who remembered us from previous visits and checking is quick & easy with a welcome drink. Your suitcases are delivered swiftly to your room which for us was in the new block which we prefer.
Room was clean, comfortable and more than adequate for our stay.

The choice of food in the restaurant is varied and if you time your visit to the right time then three is no rush for tables or any queuing. The restaurant is like any other restaurant it gets busy at popular times and you wouldn't expect just to walk into a restaurant at home at the busiest time and get seated immediately.
I am the most fussiest of eaters and probably a chefs worst nightmare but I never go hungry. If there is an evening when the themed food is not to my liking then I speak to the chef, who is always there and ask for something else.

I have read reviews that complain of tummy upsets, NEVER have I had a problem in this hotel but I have been to some that I have had problems with. There are hand sanatisers before you enter the restaurant but people ignore them and do not use them THIS IS THE REASON for tummy problems. People come into eat from around the pool or beach who do not use this. It is there for your use, it's is automatic so is very hygienic. I have counted many people that walk past it without using it then they complain and blame the food. It isn'tt because of the food it is the result of poor personal hygiene.

Main bar area can get busy in the evenings and I would agree that more seating would be an option, this I will address with the management staff before I leave.

We have visited the ITALIAN restaurant twice during our stay.
This is run smoothly by Sayed Aly and his team including Mahmoud and a few others. This team is one of the best that any restaurant would wish to have. They great you on arrival, show you to your waiting table and are always on hand to top up your drinks etc.
The menu choice is adequate for any Italian and the reason why we visit a couple of times is because we cannot decide what to have so usually try something else on our next visit. The steaks are one of the best and tastiest around and melts in your mouth. The sweet selection is varied the only negative is that I would also add a chocolate cake choice but that's my opinion.
Management & all staff run this hotel amazingly well, keep up the good work see you again in September.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Amazing staff who all remembered us from new year,spotless hotel set in beautiful grounds. Only real issue is the food,struggled every day to find something decent to eat. Sort that to make it perfect

Room Tip: Paying extra for a sea view shouldn't mean a lower standard of room
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

me and my partner have just returned from this hotel on the recommendation of a family member and we honestly cant fault the place. The staff were incredible and couldn't do enough to make our stay unforgettable. Both the room, and the Resort were vey clean and tidy. Jimmy and Harry (the waiters) were very welcoming and friendly and it was a joy to dine in the restaurant with them. we were always looked after by them. equally as nice was Alex the pool barman who made an extra special effort to talk to us and keep us in drinks so that we rarely even had to get up to go to the bar. Might i add that the staff do not expect a Tip they just try and make your stay as enjoyable as possible. I would like to stay thank you to all the staff for an amazing holiday and we will definitely return next year. also thank you to Rachel who looked after us during our time in Egypt.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got back from a wonderful week at Oriental Resort. This is the second time I have been with my friends. The location and amenities were good with a super shopping centre across the road. The service we received was excellent and the staff remembered us from 2 years ago and welcomed us back which was really nice. The room was huge and we had plenty of room and was kept it was cleaned daily to an excellent standard. Overall, another super holiday and will definitely be going back again for a girly holiday .....

Room Tip: The room has tea and coffee making facilities.
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yerevan, Armenia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

in this hotel they dont respect guest's rights. its 5* but like 4*. the foot is normal but service is bad. they give u service when you give the tips. housekeepers only do their job only for tips they enter their nose not in their business. i never see such service nowhere.

  • Stayed April 2015, traveled with friends
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel C, Guest Relations at Oriental Resort Sharm El Sheikh, responded to this review, 2 days ago
To Diana,
First of all thank you for posting your review on Trip Advisor. We are sorry to hear that you did not enjoy your holiday here at the Aurora Oriental Resort. Your issues about the lack of service will be looked into. For security and the protection of our guests we do not allow strangers to enter into the guest’s rooms, this is a strict policy that we take very seriously. There are no other reasons why we do this and certainly not to upset anyone.
Many guests return here year after year and it is mainly because of the staff and the service they give.
Thank you once again for your time and we do hope to see you again at the Aurora Oriental Resort.
Kind regards
Rachel
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great hotel had a great time. watch what you eat gf and myself got a bad stomach for a few days weather is great and its right on the beach had a great time bring some mosquito spray my girlfriend got ate alive lol.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel C, Guest Relations at Oriental Resort Sharm El Sheikh, responded to this review, 3 days ago
Hi Mark,
First of all thank you for posting your review. Your time is appreciated. Although you stayed last year and have just posted the review we are still happy to see that you consider returning to us again for a holiday.
We look forward to welcoming you back soon.

Kind regards

Rachel
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oriental Resort Sharm El Sheikh

Address: Nabq Bay, Sharm El Sheikh 002069, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Nabq Bay
#6 Romantic Hotel in Nabq Bay
#8 Spa Hotel in Nabq Bay
#8 Top resorts Hotel in Nabq Bay
#10 Family Hotel in Nabq Bay
#11 Luxury Hotel in Nabq Bay
Price Range (Based on Average Rates): $
Hotel Class:5 star — Oriental Resort Sharm El Sheikh 5*
Number of rooms: 380
Official Description (provided by the hotel):
The Aurora Oriental Resort offers a unique location facing Tiran island, where natural beauty is coupled with timeless architectural style. This elegant five star hotel is embraced by the spectacular desert land and seascape of the protected area Nabq Bay. ... more   less 
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Also Known As:
Oriental Resort Sharm El Sheikh Hotel Nabq Bay
Oriental Hotel Nabq
Oriental Resort Nabq
Oriental Resort Sharm El Sheikh Egypt - Nabq Bay

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