This is a brilliant hotel. The whole hotel was kept very clean and tidy. We made use of the pool area and aqua park whilst on our two week break. The aqua park was brilliant fun for us and our son. There was a bit of a shortage of inflatables and mats when going down the slides but having said that we brought our own rings and used them. even if you dont want the extra expense they did have a very good queue system that the lifeguards instigated so that everyone got a turn. The lifeguards were excellent. they always remained really happy and were pleased to help in any way they could. They were very professional even when dealing with people who didn't want to wait there turn for the slides. The other thing we were impressed with was the choice of food. There was a choice of 5 a la carte restaurants which you could book into once per week. We ate at the Indian, Lebanese, Italian and english restaurant. All 4 were excellent. waiter service was impeccable and nothing was too much trouble. They were really relaxing and all set in individual themed surroundings. They let you escape the hustle and bustle of the all inclusive as they only booked small numbers into the restaurants. We didn't get a chance to try the chinese as we went out for the other nights. The all inclusive was a brilliant choice of food. The melon was lovely. There was so much choice at every meal. My son is very fussy and he found quite a lot to eat. There is a burger, hotdog and chips snack bar running near the main pool for must of the day and a kids area at the evening meal which also does similar dishes. Again great service at all meal times. We travelled with thomas cook and our rep Walid was amazing. We organized several excursions through him. We did a day trip to Cairo with flights which was really good. Also the quiz night out, which was £2 for the bus. When we went on the quiz night, I had taken my bank card out to get some more money as I had ran out. Wallid escorted me and a couple of others to the pin machine which decided to eat my card and not give me any money. He was great, he phoned the number on the machine to get someone down to retrieve the card and when they said they couldn't until morning he let us get drinks so that our night wasn't ruined and we could still enjoy the quiz. The night was great fun at a lovely bar. He then spent a lot of the next day chasing up my card and managed to get it delivered back to my hotel so that I didn't have to go and collect it as I would have had to. We also booked a snorkelling trip from the guys that sell them whilst you are around the pool. This trip is fantastic. My teenage son went on as well as some other younger children and they were well looked after. All equipment provided and food was good at lunchtime. Also if you weren't a good swimmer you had life jackets and a ring they took out that you could hold onto and look through. An excellent trip and again really relaxing. The evening entertainment and the animation around the pool was excellent. We all enjoyed the magic show and you could do daily yoga and aqua aerobics around the pool. Myself and my son had a massage package at the spa which was excellent. you do get a very hard sell by the lady round the pool. My husband didn't want to do it and she was VERY persistant which put him of even more. I also had a manicure but unfortunatly didn't rate it. It was quite expensive and would have expected a lot better for what I paid. If the price had been more realistic for the standard you were getting I wouldn't have been as irritated by it. Also the only thing I would say wasn't as good was the location. When we went on the quiz night we saw the others were in a line and there beach was a lot nicer and you could walk out alot further with little ones and see the fish. The beach at this hotel was very small and not as good for little ones. Having said that though you are well catered for transport wise and it isn't too expensive to get anywhere. We made use of the hotels private taxi which was slightly more expensive then the ones waiting outside but you could say when and where to pick you up or phone and get the same driver picking you up. We felt safer using the private taxi as they were based in the hotel and the cars were really nice. All in all a great holiday with 5 star service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Many thanks for taking the time to complete a Trip Advisor review about your previous experiences at this hotel.
We hope to welcome you back again at the newly managed Tirana Aqua Park Resort on a future holiday.
Tirana Aqua Park Resort
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.