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“A lovely place for a family break - super!” 5 of 5 stars
Review of Tirana Aqua Park Resort

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Tirana Aqua Park Resort
4.0 of 5 Resort (All-Inclusive)   |   Nabq Bay | Nabq, Nabq Bay, Sharm El Sheikh, Egypt   |  
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Ranked #19 of 29 Hotels in Nabq Bay
Sharm El Sheikh, Egypt
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“A lovely place for a family break - super!”
5 of 5 stars Reviewed December 22, 2012

My family and I have just returned from a 3 week holiday at the Tirana Aqua Park and would recommend it to anyone. We had been worried about some of the reviews we had seen but our concerns were unnecessary and groundless. The hotel is beautiful and the rooms are clean and spacious with good beds and air-con. The bathrooms are large with walk-in showers and constant hot water. Although piped water is not fit to drink bottled water is provided daily and cleaning staff will happily clean your room thoroughly every day if you wish.
We found ALL the staff to be helpful, polite and pleasant at all times. The hotel manager made regular rounds of the common areas to talk with guests and ask for feedback about service etc, Any rare problems with plumbing or electrics were attended to promptly and professionally by friendly staff and the animation team, especially Desko, Amigo and Basam, were wonderful and attentive with the children 24 hours a day, as well as providing entertainment and activities to the guests. The Reception staff and tour organisers were helpful and informative, and all our trips out went smoothly and pleased us all. The bar staff in the Lobby, especially Ibrahem and Alaa, were constantly attentive to our needs and very helpful with the children, especially late at night when they were tired.
The pools were clean and well maintained, with water temperatures and depths to suit all ages, and staff work throughout the night to keep the grounds and common areas clean. The hotel is expanding discreetly and will offer even more facilities in the near future, although we saw them working hard to sustain a quality service during this transition period.
All in all I would thoroughly recommend this hotel and advise a visit to check it out for yourselves - we had a wonderful time! Thank you Tirana!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,541 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (620)
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English first
Taverham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2012

omg the animation team are the best!!! you can not top them everyone look out for arron is new so be nice bassam,migo, and dj fatama they are the best loved it here can not top them not possible!!! this is a amazing team and it will be sad when the leave . this will be the second time i have visited and we love it alot very freindly and clean

Room Tip: just speechless about it !!! it's a must go hotel
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 21, 2012

Best holiday ever, loved every minute of the holiday the animation team are the best team of people they have ever had would like to say a huge thank you to Arran, Ben, migo, dj fantom, best bassam, desko, Ludia, Katia for making our holiday great always came over to make sure everything was ok, they always loved to eat CHOCOLATE (bassam,migo,desko) didn't want to leave these lot cried most of the way home! They where so funny always got us up to do things dancing, stretching, pool etc Hotel was always clean bar staff in lobby are fab always looked after you and made sure you never had an empty glass on your table, heated pool was hot our 4 last days it was like being in a bath, pool life guards where amazing we got little flowers of them and they always put our towels out in a morning, (relaxing pool) food was great it is probably the best what it has been the past 2years restaurant staff where always there to help in the morning we would have a pot of tea and coffee put out for us by camal he was excellent, rooms where cleaned everyday, we had little things made out of towels everyday on our beds which where great our cleaner was so funny always looked after us don't know what people complain about because a love this hotel! wish we could of stayed over Christmas it looks fab, already looking to book up next year again just to see everyone again. Missing the animation team already hope yous are enjoying the sun while we are in the rain loveyous! (Laura - Cinderella)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 19, 2012

Filthy
Dangerous , my children were exposed to live cables at the floor air conditioning units and the seating area to where we watched the animation.
Holes in the floor on football courts , ankle breakers.
Food horrific and slops
Rooms filthy
Catering staff darn right rude
Management the worst I have ever had to endure and would never return
Beach OMG
Pools freezing
Angry staff , shirt on helpings from breakfast bar
Never ever would we return to tht sham of a resort
They give the nice Egyptians a bad name
We even witnessed a chef assaulting a child on the beach

  • Stayed January 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 15, 2012

Just came bk from a one week stay at the sunrise triana hotel. The hotel itself is stunning and immaculate with Mabel shining floors and Beautiful Location and only 5 minutes away from the Airport. Rooms are lovely and Big and cleaned everyday, the staff are very Helpful and polite. The pools and slides are very good for kids and adults alike but be warned are Freezing, expect for the kids pool thank god is heated. Shower is lovely and very modern all rooms come with a Safe so handy to keep vaulebles, the only A FEW POINTS that let the hotel down which is the FOOD everyday is the same thing more a less, Breakfast is always the same, lunch and dinner is the same expect for one dish which has been added during the two timings, also there not much entertainment during the day or night really, also there's no LIFT in such a big hotel, It's very awkward to for people with kids.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 14, 2012

We have just returned home from 2 weeks holiday at the Tirana Aqua Park, we were very pleasantly surpised. We do travel a lot, to all parts of the world, and this is certainly NOT the worst 4* hotel we have stayed in.
To begin with, The rooms were basic, but clean, and we expected uncomfortable beds and pillows as in other hotels, but believe me, I wanted to bring the pillows home with me, and we had as comfortable a nights sleep as we have had anywhere in the world :o)
The Staff here are incredible. Nothing is too much trouble and they always had a smile and a pleasant word to give. Ahmed at pool bar number 2 is such a lovely chap and he makes the BEST coffee on site, also fresh fruit smoothies if you are there in time. Ibrahim on the Terrace bar is another worth a mention.(great rapport with the guests).
Food. There is always a good choice. I recommend Omlettes (cooked fresh for you) at breakfast.
Lunch and Dinner are served in the main restaurant, and there is always a choice of Fish Chicken (try the Chicken Menace. yum.) or Beef, also a good vegetarian menu. The pool bar is also open at Lunch time if you only want Burger or Hotdog and chips. The beach snack bar also has the same.
The management team are there to help, and will listen to any suggestions/complaints that you have. We met and spoke with the overall manager Muhamed Hamada on a few occasions, he is a lovely man, and is trying his utmost to get this hotel on the map, he explained to us what is going on, as there is an ongoing program of repairs and refurbishment (These are unobstrusive and didn't interfere with our holiday in any way). There will be even more restaurants, amenities and Aqua slides next year.
Just a word to the wise, if you intend to go to the beach, invest in a pair of neoprene shoes or some cheap jellies as the coral in the sea is sharp and you wont be able to paddle out very far without cutting your feet.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derby
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2012

We booked this holiday in january thomas cook were fab for a weeks holiday from 26th november 2012. After reading more and more of the reviews on here we actually went to cancel this holiday twice..we even thought we would rather loose the money we paid than be stuck in a pl;ace that bad for a week.
there was myself, my partner our 3yr old son and 60+ yr old mother in law and we simply loved it. We were absolutly dreading it and wernt excited in the slightest but please please dont believe all you read about this hotel. it was lovely.

MOST IMPORTANT TAKE ANTI MOZZI SPRAYS, PLUG INS THE LOT PEOPLE WERE GETTING BIT ALIVE AND THE KIDS WERE IN AGONY BUT YOU CANT BLAME THE HOTEL FOR THAT!!

ROOMS - we had a family room on the 2nd floor and it was ideal, big beds, clean and spacious, plenty of storage, tv fridge(restocked to the point couldnt drink the stuff fast enought would just put on sides if didnt have room) bathroom gorgeous tiled walking showers, hairdryers, soaps provided. there were a few i mean a few little bit eg: draws were lil stiff in cuboards but seriously there is nothing i would even mensions its only to put propective to what i have previously read.

POOL - we purposly booked this hotel as it stated heated pools. and boy were they heated the kids actuvity pool seemed to get warmer and warmer as the week went on it was literally like being in a bubble bath...and it is super save and wel thought out. our little boy slipped over being an excited 3yr old and before we knew it 2 life gurads were with him.just to point out the activity zone was not dangerious he literally lost his footing on the steps and the point to take from this is that we did not even realise there were lifegurads around it was extremly comforting and could actually relax with a 3yr old in the water.
the other pools are not heated heated..but the slides are fun, clean and safe. even when the water is cold when you get out you are to warm again.
Towwls are availble for you and recomemmend asking for a red flag at the same tim just tie it to your parasol and nobody bothers you (believe me you'l need one).

BEACH - is lovely stunning. a shuttle to the beach is fab for the kids as looks like a train and lit is just across the road. it has its own toilets, showers, snack bar towel hut, sunbeds, and parasols. the sea is clear and warm, there is coral but you are still able paddle to knee high perfect for kiddies. the jetty is there for crossing the coral and the snorkling there is fab if dived all over the world and thefish you see are amazing there is no need to pay for a trip. simply invest or bring your own snorkal and flippers though cheap enough to buy.

FOOD- okay this is were all so negective but really. the food is fresh, theres a kiddi section, pasta section soup salad, fruits and more. My son has had eating issues and only started eating solids 6months ago and he always had a plate full and always ate at every sitting and thats saying some thing.
There is a shortage of meat and cheese but ha thtas our luxery. All the dishes are cooked infront of you in the different stations and are constantly restocked. the food does get repetitve put its nice, hot and fresh so who can complain. the snack abr at lunch is basic burgers hot dogs g'bread and the only place you will find chips. the alacarte resturants are brill we went the chinese twice simply but refreshing, the italian was fab for the pizza and really broke up the week. there is also kfc, tgi, hard rock cafe, mcdonalds int he town 20mins away so no need to panic or get bored its nice to eat out even if all inclusive sometimes. We only went for a week and appriciate after 10days the food would being to get annoyinly repetitive but like i said long as there was something.

ENTERTAINMENT - we never went to any but from what we heard the kids magic show wasnt 100% thought out more adult really swords doen throat etc...entertaing and brill but not 100% for kids. the animation staff were lovely and really help you to join in.

VENTUREING OUT - naama bag is lovely but dont go there in the day as the shops simply dont open till mid afto. markets are fine but be prepared to be hasseld..and dont feel bad for simply walking away.

please please dont think this place is as bad as you think. the hotel, staff and reps are obviously aware of all the bad reviews and you can see them constantly trying to improve things..even the managment are in the dinning room asking questions to make sure they can solve any issues. o' and we never had any issues with cutlery!!

Room Tip: there are no lifts and are a lot of stairs request ground floor if want to minimize stairs or are wa...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tirana Aqua Park Resort

Address: Nabq Bay | Nabq, Nabq Bay, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#13 Romantic Hotel in Nabq Bay
#14 On the Beach Hotel in Nabq Bay
#15 Spa Hotel in Nabq Bay
#15 Top resorts Hotel in Nabq Bay
#19 Luxury Hotel in Nabq Bay
#21 Family Hotel in Nabq Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tirana Aqua Park Resort 4*
Number of rooms: 510
Official Description (provided by the hotel):
Welcome to Tirana Aqua Park Resort The family paradise at the famous holiday destination Sharm el Sheikh. The Resort consists of 8 pool areas with Aqua Park and wave pool, in addition to a private Beach 800 meters away the shuttle bus each 15 minutes, family rooms with a 4-star (local rating) standard and our animation team with activities for young & old, guaranteeing that everybody will find the perfect place for a relaxing and exciting vacation. Hotel Facilities The Resort offers a 24-hours front desk, multilingual staff, express check-in/out, Guest Service Center, bell captain, limousine service, luggage room, laundry & valet service, live entertainment, beauty salon/barber, gift/souvenir shops, jewelry, internet cafe and a 24-hour on call doctor. ... more   less 
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Also Known As:
Sunrise Tirana Aqua Park Hotel Sharm El Sheikh
Sunrise Tirana Aquapark Hotel
Tirana Aqua Park Resort Sharm El Sheikh, Egypt - Nabq Bay

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