This hostel has gorgeous views, nice dinners, comfy warm beds, and french press coffee at breakfast, but we wished we would have known the following things before we arrived:
1) The wooden cottage is too small for tall/large people. Ceilings are around 6" tall on the lower level and bathroom is too small for a tall person to be able to sit on the toilet. My husband (6'4") couldn't stand up on the bottom floor and kept almost hitting his head on light bulbs. If only staying for 1 night, this could be fun/funny, but if staying for a longer term, I'd opt for another room. I'll attach a picture of my husband with the cabin to give it scale.
2) Internet is unreliable. Talking on Skype is difficult/delayed and normal webpages often won't load -- if it works at all. We had only a few hours of slow internet on our first day even after they called the company twice. They explained the reason for this (and why it can't be better/fixed anytime soon) but still, if you need reliable internet, do not stay at this hostel. Some rooms have Wifi, others don't so be sure to read the room description carefully to be sure that it says Wifi.
3) As mentioned in other recent reviews, there seem to be issues with hot water. Our gas tank was almost out when we arrived, so we had a few minutes of hot water each day until the tank finally ran out. We didn't realize this that this could be fixed in a few minutes by changing the gas tank; assumed that the tiny cottage had a tiny water heater/this was the norm. The two other couples visiting at the same time as us also reported hot water issues. The hostel has said that they are working on it.
3) Breakfast includes bread/rolls, jam, butter, coffee, and juice. To add eggs, it costs $3... which is ridiculously expensive. A ham and cheese omelet costs the same price ($3), so might as well get more for the $$. My husband says he's about to go on a crusade against hotels calling cold bread "breakfast". ;)
4) Hard to find someone if you need help/have a question. They have a bell to ring in the middle of all the buildings, but it feels obnoxious. Only Spanish spoken and the owners are in England (but can be reached by email).
5) Ride into town for the animal market is provided, but they piled 8 of us into a small SUV with 2 in the cargo/trunk area and people sitting in others laps... seemed a bit strange/disorganized since they knew how many people they would need to transport and should have known that we wouldn't all fit into the one vehicle. If transportation is promised to guests, they should think in advance to be sure that everyone can fit in the transportation or call a $3 taxi.
7) Bring a flashlight and layered clothing. Nighttime is very dark and very cold! Our cabin had a heater, but other rooms didn't. None of the public spaces (including the restaurant) is heated... COLD!
We felt like the total price of the room once we factored in tax (+12%), taxis (+$6 per day), and breakfast (+$6) was too expensive. It ended up being way over our budget for a wooden cabin that we didn't fit in + bad internet + hot water issues... which was very frustrating for us, but we sent these experiences/concerns to the owners in England, and they explained/addressed many of them. They said that they can't fix the internet, but were planning on working to improve some of the other things, which we appreciated. The owners seem like they are doing their best to manage the hostel from afar... but maybe it's difficult to know/address the issues if you aren't around.
- Official Description (provided by the hotel):
- HOSTERIA ROSE COTTAGE - A retreat in the heart of the Andes, and the perfect place for exploring the region’s attractions!Rose Cottage is an idyllic Hosteria with wonderful views in a rural setting overlooking the town of Otavalo, 3 kilometers away. Situated at an altitude of 2,800 metres, you’ll find it easy to forget that ten minutes down the road is the hive of activity of Otavalo, home to Ecuador’s most celebrated indigenous market. Our relaxed atmosphere and large open spaces make us popular with backpackers, couples and families alike.With seven different houses we have accommodation to suit all budgets. We offer a fully equipped family house, romantic chalet and a luxury apartment as well as double and single rooms and a comfortable dorm. Campers are also welcome. As well as a being an ideal base for independent travellers visiting the region, we are ideal for groups, parties, meetings, weddings, educational tours and learning Spanish.HOSTERIA ROSE COTTAGE OFFERS –- Attractive, affordable accommodation- Comfortable dormitory with TV room, safe storage & book exchange- Beautiful family house with stunning view & fireplace- Luxury cottage/suites with private fireplaces- Attractive restaurant with fireplace, terrace and live music- Spacious Library/meeting room with seating for 30- Hammocks, camping & outdoor log fire- Painting materials and musical instruments available- Friendly animals on site- Picturesque walks/horserding from Hosteria- Tennis court/table-tennis ... more less
- Reservation Options:
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