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“A Luxurious Stay in Guayaquil” 5 of 5 stars
Review of Hotel Oro Verde Guayaquil

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Hotel Oro Verde Guayaquil
4.0 of 5 Hotel   |   Avenida 9 de Octubre y Garcia Moreno | P.O. Box 09-01-9636, Guayaquil, Ecuador   |  
Hotel amenities
Ranked #2 of 53 Hotels in Guayaquil
Alexandria, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“A Luxurious Stay in Guayaquil”
5 of 5 stars Reviewed June 28, 2013

My wife and I stayed at Hotel Oro Verde for three nights during our Honeymoon in Ecuador. Although on the expensive side, Hotel Oro Verde was worth the price tag and does offer a weekend discounted rate on their website. Guests are provided with a coupon for a free welcome drink upon arriving. My only complaint was that the wifi would not work in our room. My wife and I enjoyed all the amenities including the business center since we didn't bring computers, the pool, the fitness center with jacuzzis and saunas, as well as the restaurants. We enjoyed cheese fondue at La Fondue, our last night in Guayaquil.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vasco_v_Baselli, General Manager at Hotel Oro Verde Guayaquil, responded to this review, August 27, 2013
Dear SGilbert1,

thank you very much for your kind review and feedback on your stay at the Oro Verde Guayaquil. I am very happy your time with us and its a pleasure to inform you that we are currently in the process of refurbishing our pool area and leisure facilities, which I hope you will enjoy at your next visit.

Yours sincerely,

Vasco v. Baselli
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438 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Terre Haute, Indiana, USA
Top Contributor
89 reviews 89 reviews
34 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 26, 2013

My husband and I recently stayed at the Hotel Oro Verde in Guayaquil, Ecuador. This hotel is great! The room was spacious and clean. The beds were cozy. We had a welcome cocktail. We were close to some of the sights in the city that were within walking distance. The service was outstanding. We were staying there before and after a trip to the Galapagos Islands and this hotel provided a great send-off for a wonderful trip. The Patio Restaurant, located in the lobby, served a wonderful breakfast, with made-to-order omelets. The Gourmet Deli, also in the lobby, had scrumptious desserts. I definitely will stay here if I return.

Room Tip: Our room was on the 6th floor; I think each floor has its own decor. We had a view of the pool and s...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vasco B, General Manager at Hotel Oro Verde Guayaquil, responded to this review, August 19, 2013
Dear nightingale 1972,

thank you for your review and we are very happy you enjoyed your stay with us. We will make sure to have some desserts ready for you for your next visit to Guayaquil!

Yours sincerely,

Vasco v. Baselli
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New York City, New York
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 24, 2013

I have been three times now in the Oro Verde, and you can't go wrong with this hotel. Attentive staff, very good service, very nice and spacious rooms, great breakfast buffet (though a little bit on the pricy side) , quiet though very centrally located and though on weekends they have on the second floor weddings and parties with loud music, but if you are on the upper floors you hear absolutely nothing. Walking distance to the Malecon down the main shopping street about 15 minutes. Two very good upscale restaurants, one gourmet style in a very elaborate old fashioned style, one Suisse chalet like one, very nice and cosy bar with often live music where you probably will stay after having sipped you complementary drink. I always stayed for conferences with unbeatable prices, check on internet what it is for a normal stay. In any case my favorite hotel in Guayaquil.

Room Tip: The higher the better
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vasco_v_Baselli, General Manager at Hotel Oro Verde Guayaquil, responded to this review, August 28, 2013
Dear Hape 007,

thank you very much for sharing your experiences at the Oro Verde with the TripAdvisor Community. We look forward to welcoming you back and please let us know if you wish to have a room on a higher floor.

Yours sincerely,

Vasco v. Baselli
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Ottawa, Canada
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 16, 2013

We had checked into a dump that we both knew we couldn't spend a night in so we checked Trip Advisor and found Oro Verde. Fortunately, they had a room for us and it was WONDERFUL. They included two complimentary cocktails, kept the pool open for us and generally treated us like royalty.

Our room was beautiful - clear, comfortable beds and all the enmities.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hervey Bay, Australia
Top Contributor
221 reviews 221 reviews
42 hotel reviews
Reviews in 74 cities Reviews in 74 cities
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed June 15, 2013

My wife and I were originally booked, paid and confirmed to stay at the Hilton. However, on arrival were were told they were booked out and we had no reservation. Our guide was amazed and then called the Oro Verde and obtained us a 2 room suite. We were overwhelmed by the service we received . The staff were excellent. On arrival we had complementary drinks free Mini bar and an unbelievable suite. It was very comfortable and also had a great bed. We stayed 2 nights prior to out trip to Galapagos and then returned for another 2 nights afterwards. We really thank the Hilton as we believe they did us a favor and we stayed at the better hotel.

Also its location was a bonus as it was walking distance to all the attractions we intended to visit.

Room Tip: From our experience any room would be fine.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral, Florida
Top Contributor
140 reviews 140 reviews
7 hotel reviews
Reviews in 35 cities Reviews in 35 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 14, 2013

My wife and I were on our way to Galapagos Islands for a week long dive trip. So all we really wanted was to get to and from the airport in a timely fashion and get a bit of sleep. Wow !!! were we surprised and impressed. Very much old world charm, 2 complimentary drinks in a very relaxing bar area with settling live music. A FREE overwhelming breakfast. Omelet table, all kind of breads and pastries, on and on and on. And wonderful service. They made sure we got on the correct shuttle in the AM by actually checking our flight so there was no confusion with different languages. Then when my wife left a wake up call which she didn't answer because she had gotten in the shower the actually sent someone to the room to be sure everything was ok. We have lots of others their way.

Coconut Pete

Room Tip: I have no idea. We just wanted to sleep but what they gave us was fine with me.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vasco B, General Manager at Hotel Oro Verde Guayaquil, responded to this review, August 16, 2013
Dear Coconut Pete,

thank you very much for your kind review and we are very hapy you enjoyed your stay with us.

Vasco v. Baselli
General Manager
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Hamilton, Bermuda
1 review
2 of 5 stars Reviewed June 13, 2013

I was attending an International Crossfit Competition over the weekend of June 6-9. I paid extra for a comfortable quite suite. I needed excellent rest to perform adequitly in my compeititon, on June 8th there was a loud party in one of the conference room that went on until 3 am. The music literaly shook the entire room past 330, and was extrmely loud. I reported it 4 times, and nothing was done or offered. I entered into a contract with the hotel to pay a certain price for a quiet and comfortable room. I fullfilled my end of the contract by paying the room rate, the hotel failed to fullfill their end of the contract by providing me with a quiet and comfortable enviroment. No solution was offered or provided, and upon checkout when I once again complained about the noise on the saturday night, no solution was provided or offered. For this level of hotel this is extrememly unacceptable.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OroVerdeGuayaquil, Manager at Hotel Oro Verde Guayaquil, responded to this review, July 1, 2013
Dear Jenny J,

Please accept our sincere apologies for the inconvenience experienced during your stay. It is indeed unacceptable and we apologize for not resolving this issue during your stay. If there is anything we can do at this point please let us know.

Kind regards,

Isabel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Oro Verde Guayaquil

Address: Avenida 9 de Octubre y Garcia Moreno | P.O. Box 09-01-9636, Guayaquil, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Guayaquil
#1 Romantic Hotel in Guayaquil
#3 Family Hotel in Guayaquil
#3 Business Hotel in Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Oro Verde Guayaquil 4*
Number of rooms: 212
Official Description (provided by the hotel):
Hotel Oro Verde Guayaquil, member of the prestigious Leading Hotels of the World, offers an exquisite combination of European experience and Ecuadorian hospitality. Our full-service, downtown hotel offers the ultimate in sophistication and comfort for business and leisure travelers alike. Our hotel's superb location in the Guayaquil commercial and financial district means you are within walking distance of popular tourist attractions, entertainment and shopping as well as cultural and historical sites. The hotel is also just a quick eight-minute drive from the airport and offers complimentary transfers. ... more   less 
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Also Known As:
Hotel Oro Verde

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