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“Another Good Holiday at the Monte Mullini” 4 of 5 stars
Review of Hotel Monte Mulini

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Hotel Monte Mulini
5.0 of 5 Hotel   |   A. Smareglia 3, Rovinj 52210 , Croatia   |  
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Ranked #1 of 23 Hotels in Rovinj
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Another Good Holiday at the Monte Mullini”
4 of 5 stars Reviewed August 4, 2013

The hotel is very good, but with just a few tweaks it could be excellent.

The wifi could be better.

The continuous reserving of sun beds should be policed.

The sun beds on the grassed areas should be upgraded to the same standard as the pool area.

The poolside menu needs to have it's choices increased with some healthier options for lunch.

This was our second visit, as the area the hotel is in couldn't be better, and has everything someone would need in a holiday destination.

To see the issues being brought up are the same as our visit last year is a disappointment, as this suggests the hotel is not really listening to it's guests.

Room Tip: If you able to afford a room on the top floor the views are fantastic, or if you are lucky to be upg...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lovorka A, Manager at Hotel Monte Mulini, responded to this review, August 10, 2013
Dear Guest,

Thank you for sharing your impressions; we are sorry that you encountered some inconsistency in the pool area serice and that the Wifi is weak. We are already working with our technical department to sort it out as well as with our pool service teams to make sure that your experience remains an isolated case.

We trust however that you and you could enjoy the romantic Rovinj and that we will have the pleasure of welcoming you back in the future to show you the result of our constant improvements.

Kind regards
Assistant GM
Lovorka Androšić
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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London
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2013

We just finished our holiday and were impressed with this Hotel. Our 1st time in Croatia meant we were a bit wary but have nothing but praise for Rovinj and the Hotel. Great free perks included bikes which let us explore the nearby Parks and a boat trip around the islands. Breakfast is a great 5 star experience, staff very helpful and friendly, Restaurants are very good with a nice variety, rooms very clean and luxurious, and so no issues whatsoever! The Pool has enough Sun cover and sunbeds.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lovorka A, Manager at Hotel Monte Mulini, responded to this review, August 4, 2013
Dear Guest,

It’s so great to hear that you chose our hotel and town of Rovinj for your first visit to Croatia. Thank you pointing out the possibility of exploring of the picturesque Lone bay surrounded by protected “Zlatni rt” park forest by oor bikes. For the next 2014 season we are planning to arrange the beach in front of the hotel zone in addition to the poolside and open nice bar there as well.

Hope to see you and your family soon
Once again, thank you,

Sincerely,
Assistant GM
Lovorka Androšić
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 3, 2013

The hotel is good - modern and clean. And in a lovely setting. The old town of Rovinj is a jewel and still largely unspoiled by mass tourism. It is very easy to get to from Pula airport (the hotel sent a car to meet us). The hotel is efficient, clean and has excellent staff and gets very close to being excellent.

Room Tip: The higher the room - the better the view
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lovorka A, Manager at Hotel Monte Mulini, responded to this review, August 4, 2013
Dear Guest,

We are honored by your comments and by your recognition. We are really working hard to have excellent service but moreover a dedicated and professional team of people, well aware of the privilege to work in such a environment.

Thank you for sharing your experience,

Assistant GM
Lovorka Androšić
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 2, 2013

This is a wonderful, wonderful hotel! We booked a standard room on the ground floor and was delighted to be upgraded to the second floor, with a fantastic view of Lone Bay from the balcony of our room (many thanks to the hotel management - we really appreciated the upgrade!).

The entire hotel (bedrooms, bathrooms, restaurants and other public areas) is beautifully designed in a modern style, with high quality furnishings. Despite being fully occupied, the hotel did not feel crowded at all. The outdoor pool area is lovely, with sunbeds placed all around the pool and hotel lawn overlooking the bay. Huge umbrellas provided shade for those of us who do not necessarily enjoy lying continuously under the sun.

The hotel has a small, intimate spa, providing all the usual treatments. The after-treatment room is quiet and tranquil - I spent quite a lot of time here reading my novels after a relaxing massage. Thank you to Paola, Masha and Koryalka (sorry - I don't remember the spelling) for looking after me so well.

Monte Mulini hotel guests are allowed access to the facilities at the next door Lone Hotel. There is a relatively well-equiped gym and an indoor swimming pool there, both of which I put to good use.

I especially enjoyed running in the national park located right next to the hotel, every morning before breakfast. The breakfast buffet at the Mediterraneo Restaurant is perhaps not the very best, but definitely more than adequate with a large choice of juices, cereals, pastries/muffins and a selection of cooked items freshly prepared upon demand.

My husband and I enjoyed two wonderful meals at the Wine Vault Restaurant. The dishes were creative, well-executed and above all, absolutely delicious! We were attended to by extremely professional staff - Ivica and Danijel both deserve special mention here. On our second visit (the last night of our holiday) we were entertained by gentle live music that provided just the right ambience for a perfect evening. The restaurant had arranged some lounge armchairs and sofas just beyond the dining tables on that occasion - what a great way to enjoy after-dinner drinks - this was a fitting end to a truly memorable holiday!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lovorka A, Manager at Hotel Monte Mulini, responded to this review, August 4, 2013
Dear Guest,

What else could we add to such rewarding comments? It has been a privilege to welcome you and your husband to the Monte Mulini hotel.

Thank you for your appreciation not only of the unique heritage of the hotel, but for the true concern for customer service and comfort. We are especially pleased that you enjoyed the attention of our Stuff. They are the ones who made your stay memorable.

Hope to see you again, thank you for your time and support.

Assistant GM

Lovorka Androšić
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire UK
Top Contributor
112 reviews 112 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed July 31, 2013

This hotel is so nearly excellent.
It has breathtaking views
Excellent restaurants
Well appointed spacious rooms
Over sized luxurious bathrooms
A beautiful spa with a good range of treatments
Bikes that you can use to explore the protected national park, or cycle into Rovinj
A lovely pool area with views that you will not forget
However there are three reasons why it does not get 5 stars from me:
*It has very poor wifi
*The pool staff were not up to the friendly professional standard of the rest of the staff
*Guests reserve beds by the pool in the early morning and keep them all day even if they go away for a few hours. The hotel has no interest in policing this and it really lets the standard down.

I would use this hotel again and hope that they have taken notice of their customers comments.

Room Tip: Get a room on the second or third floor for the views
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lovorka A, Manager at Hotel Monte Mulini, responded to this review, August 10, 2013
Dear Guest,

Thank you for this frank comments. Nothing is more important for us so we will discusse it within our teams. Nothing is more important for us than guest satisfaction so I have discussed all your comments with my staff to improve ourselves better.

It has been a privilege to welcome you to the Monte Mulini hotel during your visit and we are so grateful for your eloquent recognition.

Sincerely yours,
Assistant GM
Lovorka Androšić
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reuver, The Netherlands
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

Excellent hotel. Beautiful setting, great views, friendly staff, beautiful large room, modern, huge bathroom.
The spa is equal to none!
Only positive omments to give and we are spoiled travellers!

Super breakfast, great dinner, close to Rovinj too.
I would recommend only pool-police, in order to avoid guests to "reserve" poolbeds at 06:00. This works at other hotels too.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lovorka A, Manager at Hotel Monte Mulini, responded to this review, August 4, 2013
Dear Guests,

We would like to thank you for your very nice feedback and for highlighting our service, rooms and pleased that you enjoyed the Spa and our restaurants. What could we appreciate more? Regarding reserving poolbeds I hope you will give us a chance to prof our self better next time.

We look forward to welcoming you back to the Monte Mulini

Best wishes

Assistant GM

Lovorka Androšić
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 29, 2013

Just returned from a week at Monte Mulini and have to say what a great place to visit. Hotel is very chic, smart, wonderful rooms, clean with two excellent restaurants, which I will come on to, great views and fantastic staff.

From the minute you arrive at the hotel to the 15 minute walk to the town itself, all of the people are very helpful and pleasant to talk to even though my Croatian is zero !

The hotels' Mediterano restaurant is superb, with an excellent choice of food and wine. Average price about £50 per head. The Wine Vault is very good too but high price of about £200 including a good local wine.

The swimming pool areas are lovely and clean and the poool attendants great. Lunch menu is a bit sparce but you cant have everything.

As for Rivinj, an excellent beautiful little town that has some fantastic restaurants such as Santa Croce whose fish was superb. This restaurant is a must.

Also look out for Valentino's Champagne Bar. Get there about 715pm and what the sun go down sitting on the rocks with a glass or two ...... superb.

We also tried the Monte restuarant and as many say very good food but a bit pricey. We had the Essence ( 5 Courses) and came to about £200 for two of us. A bit disappointing is getting charged for their take on a Muse which I didnt order.......

Hotel Mulini and the surounding areas are beatiful, well looked after with great food and wine. Also take a bike ride around the Lone Bay tracks.... fantastic views.

We have never been back to the same place twice but I am sure we will be back sooner than we think.

Highly recommend to anyone - great hotel and thoroughly enjoyable area.

Room Tip: Ensure you chose the Sea View .... Great views of all the boats and the bay
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monte Mulini

Address: A. Smareglia 3, Rovinj 52210 , Croatia
Phone Number:
Location: Croatia > Istria > Rovinj
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Rovinj
#1 Family Hotel in Rovinj
#1 Romantic Hotel in Rovinj
#1 Luxury Hotel in Rovinj
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Monte Mulini 5*
Number of rooms: 113
Official Description (provided by the hotel):
Enjoy a serene view of the quiet cove from your own balcony, only 10 minutes away from Rovinj`s Old Town or put your feet up in the lush garden around the pool before exploring the refined cooking in the Wine Vault restaurant. ... more   less 
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Also Known As:
Monte Mulini Hotel

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