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“Great hotel near old city” 4 of 5 stars
Review of Hotel Park

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Hotel Park
3.0 of 5 Hotel   |   I. M. Ronjgova 11, Rovinj 52210, Croatia   |  
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Ranked #10 of 23 Hotels in Rovinj
1 review
1 helpful vote 1 helpful vote
“Great hotel near old city”
4 of 5 stars Reviewed July 13, 2014

3 stars worth hotel. Food is great. Very clean and close to old city of Rovinj. A bit old fashion. Love the pool and lunch place. The prices are ok but could be cheaper :) sraff is professional. Rooms are very clean.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 18, 2014
Dear Nenad P,

Thank you for taking the time to share your nice review on Tripadvisor. We were pleased to read that you have been able to enjoy your time with us and that you found our staff to be professional. Also, thank you for pointing out the cleanliness of the rooms, our housekeepers will be thrilled to know that their hard work has been recognized in such a nice manner.

We hope to have the pleasure of hosting you again in the near future
Best wishes from Park hotel team
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553 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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English first
Bromsgrove, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 11, 2014

My wife and I love this hotel and location, we have been many times, but following our recent stay I am beginning to wonder if this hotel thinks more about the social events in the town than it does of its paying customers who are supposed to be relaxing on holiday. Our two week holiday fell slap bang in the middle of the Rovinj Salsa festival and for some bizarre reason the hotel was a box office for the event. This meant that the ground floor of the hotel was completely taken over with stalls selling anything they could. Not only that there was a sound system on all day blasting out music across the pool area where people were supposed to be relaxing. There was a constant stream of people coming and going - some even making use of the facilities when clearly not staying at the hotel. It was not the quietest of places at times. The hotel did its best to direct visitors away - but it was a token effort. It seems paying customers just had to put up with it. For all its flaws, and there are many, we still love this hotel, but we are beginning to think that the amount of organised events in the resort is now more important and is now filtering into hotels. If you want a quiet holiday, I would suggest you check the Rovinj Events Diart before travelling.

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 16, 2014
Dear obm1k,

Thank you for choosing our hotel for your recent visit. We are pleased to know that you liked our hotel so much (with all its flaws) and our beautiful destination.
We are very sorry to hear that your stay coincided with the Salsa Festival and would like to apologize since this caused you a lot of frustration and disappointment. Salsa Festival in Rovinj is one of the most respected Salsa Festivals in the world and as such we see it as a great opportunity to promote our destination and are proud to be part of it. Since quite a lot of participants and artists of the Salsa Festival were hotel guests as well, they were entitled to use all hotel facilities, just like any other guest of our hotel. Additionally, being one of the sponsors, most of the workshops and registrations took place at our property, and we understand that this created a lot of buzz in our usually very relaxing hotel.
Once again, we are terribly sorry that you were unable to enjoy your stay in a way you expected to, and we hope this will not prevent you from considering hotel Park for a future visit. We would like to invite you to contact us on info@maistra.hr prior to your next booking, our Agents will be glad to indicate a more peaceful moment for your next stay.

Best wishes from hotel Park
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Kolbotn, Norway
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 9, 2014 via mobile

Ordered a superiour room and got two small and dark old fashion bedrooms with a ok sized bath but totally without any sharm. Maybe it was ok for 20 years ago, bad beds with, noisy aircondition, small and few towels, bad wifi, not enough light for reading. =not a place to be. Noisy an crowdy brekfast saloon with really bad quality food. Green hardcocked eggs, fried eggs in oil, not fried bacon ........ Pizza restaurant in the hotel by the street, makes good italian pizze but served by slow and stonefaced men.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 16, 2014
Dear Hansaron,

Thank you for being our guest and for sharing this review. We are sorry that you found our hotel to be outdated in so many aspects and that you left our property feeling disappointed. It is comforting that at least you have enjoyed our wonderful view and the pizzeria at the hotel promenade. We hope you will give us another try so that we can prove that your feedback was used in making adjustments.

Warm wishes from Park Team
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Ljubljana, Slovenia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2014

Really enjoyed staying in Hotel Park, the location is excellent, the best in Rovinj I believe. The food was excellent (we had breakfast and dinner in the hotel) and the dinning room was one of the nicest one at the hotels we've been till now (and we were in hotels all over Croatia) with a georgeus view! We also liked the hotel free offers like the city tour, the monastery tour, the coastal walk etc. Please give our regards to Lili the tourist guide, she is really great!
The rooms are Ok and the stuff is nice, but the location , the view and the food you won't regret.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 16, 2014
Dear rachman2014,

It is so nice to hear that you enjoyed your stay at the Park Hotel and that you managed to take full advantage of our services, including our varied complimentary entertainment program. Thank you very much for appreciating this, we will gladly pass on your compliments and regards to Lili.
We hope that all the nice memories of the time spent with us will bring you back to Rovinj again.

Best wishes from the Park hotel team
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Wimbledon
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 9, 2014

If we return, we would only stay here when it upgrades the facilities and customer service. Rating gets a 3 purely for the location but sense they are a little arrogant because of that, the rest doesn't live up to the hype on the group web site. Reception staff seem to be in a socialist time wharp which seems to suit some European visitors wanting sedation! This hotel had more can't do policies than I would expect from this apparently highly rated group - welcome to a bizarre regime - awful.
Chambermaids were a delight, bar staff reasonably helpful and friendly, restaurant staff.....ummm, couldn't get lovely local iced tap water in a jug with dinner which really annoyed! If the staff here are trained in any concept of Tourism service the majority haven't upgraded their skills. Both the hotel and Croatian Tourism/Education need to revise their standards.

No tea or coffee making facilities in the room, no ironing facilities either (there is a laundry service - no surprise). Requested an iron and board - "we don't do that" So getting used to this negativity was spoiling our pleasure. Their brochure "FORBIDS" you from connecting any electronic device in your room and there's no WiFI connection in any room - there is however internet access via 2 dated PC's in the lobby/reception area - it's free but you can't book a time slot and that was tedious. Reading back, I think I'm being generous in my 3 score!

Whilst we are very fit, the huge leg lift to get into the minute bath for a shower must be a concern for anyone with mobility issues - and there were a lot of over 60's on our first week - don't know how some people coped. The commercial assumptions made at this hotel are archaic and I hope they will consult with experts to make their proposed upgrade professional to world class travellers and visitors.

Room Tip: They're just raking it in until it closes for complete redevelopment - don't go unless you g...
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  • Stayed June 2014, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 11, 2014
Dear MLH2384,

Thank you for choosing hotel Park for your recent visit to Rovinj and for sharing this review. I am very sorry to hear that you had such a comprehensively disappointing experience. It sounds like the numerous positive reviews of our hotel on Tripadvisor have led you to certain expectations which we were unable to fulfill, and I am very saddened to hear that. Since you have identified quite a few negative points that are standard related, I would like to remind you that hotel Park is currently a three star hotel and that the lack of some in room amenities brought up in your review (such as the coffee and tea making facility and the ironing board) are not likely to be found in most Central European three star hotels. Our staff is usually very friendly and tries to offer alternatives when faced with challenging requests; it is certainly not in our service culture to offer “No” as an answer. However, if you have experienced unfriendliness from our Reception staff, I deeply apologize as that does not reflect our usual level of service.

Having said all of that, I must admit that I was very sorry to understand that you are doubting our capability of upgrading the property in a professional manner. I would like to point out that our hotel company Maistra is one of the leading hotel companies in Croatia and presently operates 10 hotels, 8 tourist resorts and 7 camps. Four- and five-star hotels and resorts constitute the basis of the market repositioning of the destination and the company itself. Hotel Monte Mulini, one of the two five star properties of Maistra, is a member of the prestigious hospitality organization The Leading Hotels of the World. To be considered for inclusion in The Leading Hotels of the World, a hotel must meet the most exacting standards with respect to accommodations, service, cuisine, employee behavior and facilities - in short - all aspects affecting guest comfort, convenience and mood. Our second five star property - hotel Lone- is the first hotel in Croatia to become a member of Design Hotels™.
We have no reason not to believe that hotel Park will be another successful story and we would be glad to have you as our guest again so that you can experience our highly personalized service and our innovative and competitive facilities.

Sincerely

Tihana Milas
Marketing assistant & PR coordinator
Maistra d.d.
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Telford, United Kingdom
1 review
3 of 5 stars Reviewed July 9, 2014

Our first holiday to Rovinj was excellant. The Old Town is unforgetable and the gentle stroll up to the church is well worth the effort. There are some some great restaurants to visit in the evening on the way up to the church with fantasic scenery with good wine and food and is well worth setting aside an evening to really enjoy this experience. A visit to Red Island is a must at 40 kuna return on the ferry, make a day of it, fantastic place to swim, sunbathe and a very nice lunch.
We stayed at Hotel Park, the ambience was very good but the absence of evening entertainment let it down. We hope to return to Rovinj again but in a different hotel.
There is a great Iriish bar located on the main shopping St. very cosy with a good selection of beer, cocktails and a very nice Irish whisky.

Room Tip: Well worth paying a little extra for a sea view room.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 16, 2014
Dear Basil B,

Thank you for choosing hotel Park for your recent visit to Rovinj and for taking the time to post your review. We are happy to hear that you have enjoyed Rovinj so much, but a little sad that you have been let down by our hotel. We do offer live music entertainment, you must have missed it somehow.
We hope you change your mind and give our hotel another try, we would love to have you as our guest again.

Warm wishes from Park team
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worc,s
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 6, 2014

Stayed at the hotel park 5 star location wonderful scenery of Rovinj. Yes hotel a little dated especially the bedrooms but everywhere else ok. Staff helpful and friendly. Rovinj is beautiful totally unspoilt , beaches lovely not sandy though so take reef shoes Sea clear lots of jelly fish but they do not sting . Drinks cheap at hotel and resort cocktails £3 in our money. If you get the chance visit Venice for the day it was beautiful, yes a 2 hour crossing but it was a lovely smooth journey.
Highly recommend Rovinj resort , even the hotel was worth it for the location alone .

Room Tip: Ask for sea view
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  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, Public Relations Manager at Hotel Park, responded to this review, July 8, 2014
Dear annWorc_s,

We have such a privileged location situated right on the seaside with direct views of the old town and the harbor. It is undoubtedly one of the greatest locations in Rovinj, and we are happy to read that you have enjoyed it so much. Thank you for choosing hotel Park for your recent visit and for sharing your review, we hope your travels bring you back to us soon again.

Best wishes from Park Team
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Additional Information about Hotel Park

Address: I. M. Ronjgova 11, Rovinj 52210, Croatia
Phone Number:
Location: Croatia > Istria > Rovinj
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Rovinj
#6 Family Hotel in Rovinj
#8 Romantic Hotel in Rovinj
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Park 3*
Number of rooms: 202
Official Description (provided by the hotel):
Offering a lively atmosphere and relaxing privacy with a great view of the Old town, Hotel Park sits right above the seaside promenade, between the Marina on one side and the centennial forest park on the other. ... more   less 
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Also Known As:
Park Hotel Rovinj
Hotel Park Rovinj

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