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“Wonderful location but a bit run down.” 2 of 5 stars
Review of Island Hotel Katarina

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Island Hotel Katarina
3.0 of 5 Hotel   |   Otok St. Katarina 1, Rovinj 52210, Croatia   |  
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Hotel amenities
Special Rate
May Day holiday
Ranked #9 of 23 Hotels in Rovinj
Northamptonshire England
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
“Wonderful location but a bit run down.”
2 of 5 stars Reviewed October 4, 2007

First impressions of the hotel Katarina were very favourable although it left us a little confused as the ferry dropped us off at the service landing stage on the wrong side of the island, not the normal ferry stop. This left us wondering where to go as there were no directions and the only other people went directly into one of the annex buildings and we were left trying to get into reception at a rear door that was locked. Once into reception, the area was clean, smart and welcoming, and we were dealt with quickly & efficiently. The room was clean although a little dated, and we had a balcony where we had a partial view of the town. Because we arrived late in the afternoon, we just had enough time for a brief look around the hotel & immediate grounds (again very favourable) before going into the dining area for the evening meal. All the evening meals (and breakfasts) were excellently displayed and tasted great and there was generally plenty to eat and a good choice, but food could be cold.
After our initial enthusiasms for the hotel, things went downhill. I always say that any hotel has to get the basics right, then the little things do not matter much. Here the basics are fine (good food, good staff & hotel in superb location), and if you can name a couple of niggles it does not spoil your holiday. But if there are 5 or 6 niggles, or in our case you could easily run off a dozen without even thinking too much, then I would not recommend this hotel to anyone else unless you are a family with small children. There were so many things that were not right (some small, some not so) which lead me to think that this hotel is not run very well. The issues are too numerous to mention here but here is a small selection:-
SMELL – Sewage. Smelt awful at times. By day 3 they brought across a vehicle on to the island to remove it. By day 5, the smell was back again. Below our room were two tanks buried into the ground with green lids on the top, and every day these leaked what looked like soap suds. They definitely had a drainage problem or two.
NOISE – 3 floors below us was the laundry. From 07:00 to 19:00 every day was the noise of industrial washing machines doing the laundry with a constant humming, except for the time when it was on a spin cycle and then it rattled the place. An afternoon nap was out of the question.
KIDS – I knew the hotel had a kids club (June & July only) but by going in September I thought there would not be any there or only a few. Wrong. Up to the first weekend there were about 30 to 40 small kids (aged between 3 – 9 years) running around the dining room each night and apart from noise & the danger of getting something hot spilt on them, it just was not a relaxing way to have a meal.
RUN DOWN FEELING – There were so many little things that needed attention. Sink useless, taps where you needed 2 hands to work them, outside paths needed repairing, there were lights on the paths but most did not work, the area’s away from the main blocks called a botanic garden were just overgrown and in desperate need of attention, and a couple of disused building that either need sprucing up or knocking down. There were loads of other things I could mention where I would expect a German run hotel where its main cliental were also German, would & should have been better managed.
Overall the hotel was a bit of a letdown which is a great pity because it is in a superb location and has great potential if it can be managed better and have a bit of investment.
The journey in the mini bus could have been far more relaxing. Because we were on a 2 center holiday we flew into Slovenia and were transferred to Rovinj and then for the second week were taken back the same way to Lake Bled. The journey both ways was with the same driver who looked like he should have been on a skateboard park instead of driving us. He drove way over the number of hours that is safe for any driver let alone a bus driver, and was getting through about 6 cans of red bull on each trip to stay awake. He left Venice at 04:00, picked us up in Rovinj at 07:10, the airport by 10:45 where he had a wait until 11:30 before repeating the whole journey again in reverse.
The town of Rovinj is an excellent clean friendly place for a holiday, and although there are quite a lot of bars (not the noisy type – just nice relaxing ones), there is lots to see & do. It’s an excellent place to wander around or go on one of the several walkways outside of the resort and down the coast.
Finally, must make a comment about the Holiday Options rep. I have seen many reps in my time and attended loads of welcome meetings, but this one could not be faulted. He kept the welcome meeting brief, informative & relevant and gave loads of useful advice and did not push day trips at all. At the end of our stay he was waiting on the quayside to help us off the ferry and show us to the mini bus even though it was only 07:10 am.

  • Liked — Its location.
  • Disliked — The place was packed with too many noisy kids even in September.
  • Stayed September 2007, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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77 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 20, 2007

We stayed at Hotel Katarina for three days earlier this month and thoroughly enjoyed our stay there. The hotel is located in an ideal spot across from Rovinj town, the rooms are fairly sized (although the bathrooms could do with a bit of modernisation) and staff are very friendly and helpful.

Would recommend this hotel to families, as very child friendly.

  • Liked — Location and friendly staff
  • Stayed August 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 30, 2007

We stayed here for 5 days, which included a long weekend at the start of the season, and really enjoyed it. The island access is by boat only. The hotel staff were alert to our arrival when we got to the harbour looking for the departure point for the boat. They have a shuttle service which takes you to a location where cars can be left. The ferry to the island just takes 5 - 10 minutes and runs each hour from morning until fairly late in the evening. All transport on the island is by foot but it is such a small island that this presents no problems and the absence of cars is a great bonus.

Our tariff included buffet breakfasts and dinner which we found surpassed our expectations. The variety and quality were both good. There was plenty of seafood on the menu which pleased us and there are loads of resteraunts on the mainland in Rovinj if you do want a change.

We had a suite with a balcony that looked over the garden and the sea, but the rooms on the other side would have had a view to Rovinj, which is very pretty town. Our room was of very good standard. The problem for us was the bed, which were two single mattresses pushed together and made up separately which seems to fairly common in Austria and Germany. The mattresses were good for lying nicely still but not for assisting the fulfilment of what the fantastically romantic setting could lead to. This would suit some people no doubt.

The mix of customers was fairly broad but seemed to be mostly German speaking. Families and young children for the first few days, but the mix changed after the weekend and there were mostly couples of all ages, but probably edging toward the 35+. Happily for us, there was not a lot to do on the island except relax, sunbathe, read and swim, either in the sea or in the pools. There was a volley ball net and a mini golf course. The hotel did post a list of daily events in German. There was a pilates class one day for 10euro. There was a free short tour of Rovinj, conducted in German, which was worthwhile. There is a beauty salon and a Kids Club located on the island but we didn't use either of these services.

We enjoyed our stay here and would recommend for a stay of similar duration. There seemed to be a necessity to pay the account in cash (?) and yet the hotel did not have change which surprised me. This did not overly detract from our experience but did strike me as unusual.

Stayed May 2007
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordshire
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 4, 2006

I have just returned from 2 weeks at this hotel and rate it highly. I would imagine my experience was enhanced by going out of high season but we found the hotel facilities and staff all excellent. The island itself is a wonderful, peaceful place providing space and peace. There are bathing points around the island and many private places to sunbathe. The swimming pools are varied and good and were never busy but were cold. We always had a good choice of sunbeds to use. The hotel provide further sunbeds amongst the trees looking out to sea - it really is very beautiful. The food here is good with plenty of choice. The wine may or may not have been expensive by local standards (I didnt check) but was always good and we paid around £15 per bottle. Accommodation was fairly basic but everything was in good condition and clean and the views great (even with the trees). We went with our two children and I would particularly recommend this hotel for families. If you are going without kids I suggest you find a corner of the restaurant to chill out in because children tend to take centre stage here. We will definately return next September to enjoy the hotel again and Rovinj which is also wonderful.

  • Liked — Having a seperate (attached) room for the kids was great
  • Disliked — No bath
  • Stayed September 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forli'
Top Contributor
192 reviews 192 reviews
93 hotel reviews
Reviews in 111 cities Reviews in 111 cities
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed October 4, 2006

Me and my girlfriend stayed at the hotel for a week in August 2006. The hotel in settled in a fantastic environement, a small island (20 minutes to make the tour by foot) with many old trees that's very green. In the island there's only the hotel. The island itself is just 5 minutes to the city center by a free boat from the hotel. Rovinj is a very nice city, very Venetian.
The hotel is in a ponential luxury context, but is a bit old and should be renewed. Also rooms are old. Restaurant is too dutch, but in general food is not bad.
Considering these big contrasts, overall, we've been very happy and confortable to stay in the hotel... I think it's the best choice in Ronivj, because other hotels seems barracks!

  • Liked — The position
  • Disliked — Too dutch people and children
  • Tips/Secrets — Take a room with a view over Santa Catarina in higher floors
  • Stayed August 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHESHUNT HERTS
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 14, 2006

My husband and i stayed at the Katarina hotel on the island of the same name in June of this year, we found it a lovely place to stay and the staff were very friendly. We were lucky in that we had an amazing view from our balcony though some were not as lucky as there view was obscured by the trees. Our only reservation was the fact that there were so many children there and most of which were under five. We were told while there that the hotel has special offers some months where by children go free hence why it is so popular for people with family's. Although it would not put us off staying there again i think the hotel need to cater more for the English as for example at dinner there was only one English menu and alot of the signs in the hotel are in German only.

  • Stayed June 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
argyll, scotland
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
141 helpful votes 141 helpful votes
2 of 5 stars Reviewed June 25, 2006

Stayed here for one night in June 06. Had originally booked in for two nights but we were very disappointed and left after one. The hotel brochure hyped the place up to luxurious oasis of calm but our room, although classed as a sea view - had only sketchy views of sea through trees and room was not the luxurious standard mentioned in brochure. It was comfortable and quite large but small pokey shower room let it down.

Dinner was not too bad but a buffet service - wine very expensive and no bar to drink in only the terrace or dining room. They told us there was a beach bar open for a drink but when we went down this was shut and bolted ( this was at 8pm)!

Pool area is beautiful but very noisy at all times - no chance of a snooze. This is an ideal holiday hotel for families with young children and the hotel was filled with them. If you want a romantic break this is perhaps not the hotel for you.

If you walk through the day to the west of the island through the central nature reserve it is very quiet but this walk only takes about 20 minutes.

We felt it was over priced for what was on offer - but as we said if you are willing to pay a bit more and have a young family is probably ideal for you.

  • Stayed June 2006
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Island Hotel Katarina

Address: Otok St. Katarina 1, Rovinj 52210, Croatia
Phone Number:
Location: Croatia > Istria > Rovinj
Amenities:
Beach Business Center with Internet Access Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Rovinj
#9 Romantic Hotel in Rovinj
Price Range (Based on Average Rates): $
Hotel Class:3 star — Island Hotel Katarina 3*
Number of rooms: 120
Official Description (provided by the hotel):
Situated on a beautiful island, a stone throw from the Rovinj City centre, Hotel Katarina is a romantic getaway surrounded by a lush 19th century garden that offers perfect vistas of the Old Town and Punta Corrente Park forest. ... more   less 
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Also Known As:
Katarina Hotel Rovinj

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