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“Relax'ville” 5 of 5 stars
Review of Hotel Eden

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Hotel Eden
4.0 of 5 Hotel   |   Luja Adamovica bb, Rovinj 52210, Croatia (Formerly Melia)   |  
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Ranked #7 of 22 hotels in Rovinj
Stockport, England
Top Contributor
85 reviews 85 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
70 helpful votes 70 helpful votes
“Relax'ville”
5 of 5 stars Reviewed September 24, 2012

Enjoyed a relaxing week here at the beginning of September. Had room 111 overlooking the pool area and had great view, afternoon sun and no problem with any noise. Great location next to the nature reserve and stroll into the town along the front. Food in the hotel was excellent and all in all a great value holiday. Rovinj is a lovely lace and would recommend this hotel and the town to anyone. Coupled with a day trip to Venice (it doesn't have to be expensive if you don't want) it adds to a perfect combination of seeing new things and also enjoying a relaxing time away from work in the sun.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, General Manager at Hotel Eden, responded to this review, October 17, 2012
Dear Guest,

Thank you very much indeed for your kind comment. My team and I are pleased that you felt comfortable with us and we are looking forward to your next stay and our opportunity to welcome you again.

Yours sincerely,

Nada Petrović Stepanov
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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401 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Leatherhead, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 23, 2012

Great hotel in a fantastic location.
This was our second visit having been recommended to the area and hotel by my sister in law.
We stayed in the same room both years by choice, it was at the front of the hotel over looking the car park and was very quiet. We found all the staff very friendly and nothing was too much trouble.
The food was of a high standard with a good choice of main dishes with as much as you could eat.The buffet breakfast had a vast choice of cereals,fruits,meats and eggs, bacon etc (eggs freshly cooked as you wait)
There was ample sun beds around the swimming pool and garden areas with lots of areas to sit without being on top of each other.The entertainment staff worked very hard with their production of Mama Mia.
We look forward to our next visit in 2013.

Room Tip: We found the rooms on the front of the hotel overlooking the car park to be nice and quiet
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, General Manager at Hotel Eden, responded to this review, October 17, 2012
Dear Mr. Williams,

Thank you very much indeed for your great review. We were delighted to read that you enjoyed your stay and found the rooms nice and spacious and even the same again this year.
I was particularly pleased that you enjoyed our breakfast and found that this started you off well for the day......it is the most important meal of the day.
I was pleased to read that you enjoyed the service provided by the entertainment team and the show " Mamma mia".
Thank you again for the review and we look forward to welcoming you back again soon.

Yours sincerely,

Nada Petrović Stepanov
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 16, 2012

Pool is so cold it takes your breathe away - but fabulous once you've braved it. It's a good size and deep enough for tall people.
Food = great. Breakfast has a vast choice: cereals; yogurt; fresh & tinned fruit; all the cold meats & cheese plus salady things and several types of bread and all the cooked stuff you'd expect (carrots/cauliflower/green beans were a surprise), oh and little biscuits and croissants and toast and jams and tea/coffee/juice etc.
Dinner had salad starters plus 2 soups then at least 3 meats & 2 fish dishes with various vegetables in different ways, only criticism is it wasn't always hot enough. Then there was cake...
Hotel location = perfect, fantastic view of the harbour and the old town, maybe 5~10 minute walk in to the main area (walk off all that food) or if you went in the opposite direction you could walk through the woods and along the shore line.
Room = good, so it had an irritating shower curtain instead of a screen, but if that's my biggest complaint can't be bad.
Staff were friendly & helpful.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, General Manager at Hotel Eden, responded to this review, October 17, 2012
Dear Ms. Helen W.,

I would like to thank you for choosing the Hotel Eden for your recent stay and for taking the time to wright and share your review with the Tripadvisor community.
I am delighted to read that you enjoyed the lovely breakfast and variety of choice for dinner. I'm truly sorry that you didn't found every time hot dishes, please be assured that we'lI address to our kitchen team.
We hope to have the opportunity of welcoming you back again soon.

Yours sincerely,

Nada Petrović Stepanov
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 13, 2012

This was our third stay at the Eden, this time we went with our daughter, son-in-law and grandson. The hotel is situated in its own bay and natural woodland area which due to the many paths and tracks is very popular with walkers, cyclists and joggers.

The grounds of the hotel go right to the waters edge and incorporate a large grassy area for sunbathing, a restaurant, a large circular pool and a smaller pool for the younger children. The food is good and the rooms are comfortable and clean, also the staff are very pleasant.

The town of Rovinj is a good 25 minute walk from the hotel via the harbour but a shorter way is to take the road from the front of the hotel. Rovinj itself has many old and narrow streets which are great to explore, plus there are restaurants and bars wherever you go. A great place to sit, relax and watch the world go by.

Room Tip: We like to have a room at the back which overlooks the pools. A front facing room will overlook the...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, General Manager at Hotel Eden, responded to this review, September 29, 2012
Dear Mr. Brian W.,

It's really nice to hear such a beautiful words especially when they come from our regular guests. We are happy to hear that you enjoyed with your family. Thank you for staying at our hotel and for recognizing the effort of our employees to exceed the expectations of all guests.

I sincerely hope to have an opportunity of welcoming you and your family back soon in the future.

Yours sincerely,

Nada Petrović Stepanov
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexborough
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 10, 2012 via mobile

This was our 5th visit to the Eden in the last 6 years and it was once again everything we expected.

The rooms

The room this time was on the 5th floor and was more for a single person rather than a couple but it was still spot on the only thing we needed were more coat hangers we spoke to reception and within 5 mins we had 10 more.

Great service!!!


The pool

The pool is massive and loads of space to swim and relax. At the moment the hotel lone next door shares the Eden pool. Next year the eden will not have its own pool it will share a new 5* pool that belongs to lone. I have added photos of the plan about how this will look. I just hope this not spoil the Edens fantastic surroundings.

The service

All the staff at the hotel are great always smiling and give great service.

That's all for this time I have said it all before on my other reviews.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, General Manager at Hotel Eden, responded to this review, September 20, 2012
Dear guest,

Thank you very much for your recent stay and for completing such a great review regarding your 5 th stay. Your valuable time in this regard is very much appreciated.
I was overjoyed to hear that we had exceeded your expectations again and you had such an enjoyable stay with us.

I look forward to welcoming you back again in one of your future visits.

Yours sincerely,

Nada Petrović Stepanov
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 7, 2012

The location of the hotel is lovely. The harbour and promenade surrounding the shore is a great walk or cycle in the evening. The hotel is shabby but spotlessly clean. The staff are really friendly but the food is unimaginative and very similar each night. We asked to change rooms as the air con wasnt working, and, the room was very noisy as it was over the stage. The change of rooms was sorted out quickly and the new room overlooking the front of the hotel was quieter and cooler.
We would come back to Rovinj again

Room Tip: Over the front of the hotel
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, General Manager at Hotel Eden, responded to this review, September 20, 2012
Dear guest,

Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us. I'm truly sorry for your experience in our restaurant , despite your comments you can see that we have many guest who really liked the food here. The team here are aware of your comments and will do our best in beating your expectations in the future.

I do hope your experience does not prevent you from visiting us in the near future.


Yours sincerely,

Nada Petrović Stepanov
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergamo
Top Contributor
54 reviews 54 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 27, 2012

Very nice stay for our brief holyday. A real 4 star with good services, good location, and very kind staff.
Great breakfast, but pool area not too clean.
50 meters to the seaside and at walking distance to the city center.
Thumb up.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maistra-Croatia, General Manager at Hotel Eden, responded to this review, September 20, 2012
Dear guest,

Thank you for taking the time to write your review of the Hotel Eden. I was delighted to hear you enjoyed a comfortable stay, great breakfast and good service.
I truly apologise for your experience with our pool area, we'll establish what the issue was here and ensure that this is not repeated again in the future. I hope that we may get the opportunity to be of service again on a future.

Yours sincerely,

Nada Petrović Stepanov
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Eden

Address: Luja Adamovica bb, Rovinj 52210, Croatia (Formerly Melia)
Phone Number:
Location: Croatia > Istria > Rovinj
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Family Hotel in Rovinj
#5 Luxury Hotel in Rovinj
#7 Romantic Hotel in Rovinj
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Eden 4*
Official Description (provided by the hotel):
A hotel of a unique position, premium service and rich tradition. Situated in the shade of the centuries-old Park Forest Zlatni Rt. The bay and beach are accessible through abundant greenery, a luscious lawn and beautiful outdoor swimming pools. Hotel Eden provides its guests with the opportunity to enjoy the all-round peace and relaxed atmosphere. It is characterized by exceptional quality and rich equipment of the rooms, ample and pleasant public areas, and terraces offering spectacular views. The hotel was last renovated in 2006 (halls and accommodation units). ... more   less 
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Also Known As:
Eden Hotel Rovinj
Hotel Eden Rovinj

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