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“Comfortable hotel and lovely staff” 4 of 5 stars
Review of Valamar Diamant Hotel

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Valamar Diamant Hotel
4.0 of 5 Hotel   |   Brulo 1, Porec 52440, Croatia   |  
Hotel amenities
Ranked #2 of 34 hotels in Porec
Wales
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Comfortable hotel and lovely staff”
4 of 5 stars Reviewed November 5, 2012

Stayed here in May/June 2010 (and not 2012 as listed) as a family with one 5 year old. Plenty to do around the hotel and surrounding area for children and adults - pool(good to have indoor and outdoor), sea and sandy areas for children, crazy golf, children's play parks, water sports, tennis etc, hotel activities catered by the animation team. Son loved the disco and children's entertainment. Would recommend for people of all ages. Excellent place to hire bikes and cycle. Staff very friendly. Hotel a couple of miles on the outskirts of Porec, but it wasn't a problem. It's a lovely walk or you can ride the tourist train. Glourious walk into town as the sun sets or a post diner walk! There wasn't a supermarket that was very near, only in Porec itself, but it was okay for a few items required. Hired a car to visit glorious Motovun, Pulla and Rovinj, all worth a visit. Spectacular views from the village of Motovun. Rovinj very charming and mysterious. Pula arena was very interesting. Had a few days of showers but still plenty to do and it didn't dampen our spirits. May/June at beginning of season, so not too busy but slightly more chances of showers! Porec not as spectacular as Dubrovnik, but plenty to do in the area and still nevertheless charming. Would recommend a visit to the Euphrasian Basilica and also the Bell Tower, worth the climb! Plenty of boat trips available, the aquarium wasn't worth visiting, but may have improved since 2010. Excellent standards again by the Valamar chain. Excellent food and also in the surrounding restaurants. Plenty of choice. Having previously stayed at the Valamar Club Dubrovnik, we thought that the deal through Thomson holidays was better with the Valamar Club Dubrovnik with it being full board and local drinks with meals included. The Diamant was half board without drinks, but having said that, the standard of the food was much higher it must be said, even oysters one one night! We just found that the added drinks tab (juice for our son, water and a few bottles of wine for us) added up at the end, that was only really one of the negatives, but not a huge problem and wouldn't deter from revisiting. We found it difficult to find somewhere just to get a snack at lunch apart from the hotel pool bar, as the breakfast and dinner was very substantial. It would have been useful to be able to order a packed lunch to take out for the day as we previously made use of in the Dubrovnik Club. We have really enjoyed both our stays in Croatia, lovely people and glorious scenery without going where the masses of Brits go. Refreshing a different. Would thoroughly recommend a visit to the area and a stay at this hotel.

Room Tip: Worth paying a little extra for a pool / sea view room
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarDiamant, Manager at Valamar Diamant Hotel, responded to this review, November 6, 2012
Dear Guest,

Thank you for your kind words.
We are really happy to hear that you enjoyed in your stay at Hotel Valamar Diamant. We hope that you'll come to visit us again soon and that you'll explore our inland even more and you'll get the chance to taste our spectacular wine and Istrian specialities.

Waiting for you

Best regards
Hotel Valamar Diamant Management
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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petrovče
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 1, 2012

What a dissapointment. This was the third time in the same hotel in last five years and very likely the last time. First two times we were pleasantly surprised but this time...
The check in was quick and efficient even with changing from regular visit to wellness package. We stayed in a basic room, small but comfortable enough to enjoy our stay. Wellness area has not change since our first visit, but it is starting to show decay. Tiles falling off in turkish bath, broken lights, different things repaired with duck tape. Weekend visitors were mostly Italians with no regard for anyone, talking loudly in the jacuzzi, walking around in wooden shoes, just making too much noise, with no staff to explain the basic rules of wellness area to people who didn't read them before entering.
Breakfasts were plentifull in buffet style, with many choices, so there was not much need for variations.
What we were the most dissapointed in was the food in the evening. Previously there theme buffet dinners, which ment different menues every night, with a small corner of average everyday food. Now there was hardly any change in menues from day to day, food was nothing extraordinary so gourmet experience of the evening changed into eating because of hunger. Once again guests made everything worse. Grabbing bread rolls, cheeses, salads with bare hands, spilling soups on the floor, piling plates like this is the only time they will eat in months and then loosing half of the food on the way to their table.
Maybe it was just a bad timing with the hotel being full of retired people from all over Europe, but overall experince was of paying much more for much less than the hotel used to offered. I guess we just need to find another hotel for our next wellness escape.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarDiamant, Manager at Valamar Diamant Hotel, responded to this review, November 5, 2012
Dear guest,

First of all I would like to thank you for your review on Tripadvisor.
We are very disappointed to hear that we did not exceed your expectations on your recent stay at Hotel Valamar Diamant. However, we appreciate the information you gave, it will help us to make some essential improvements. The main points that you highlighted is the restaurant offer and the service of our wellness centre and we guarantee to you that we already made some real action to make concrete improvements in this fields.
We hope that, despite all, you’ll come to visit us again soon and that you’ll give us the chance to show to you all improvements that we made.

Waiting for you.

Best regards
Hotel Valamar Diamant Management
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Leicester, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 24, 2012

I travelled to this hotel in october 2011 it was lovely! great location, rooms/reception/pools/rest rooms/public areas were all spotless! great variety of food, which is delicious. We had a connecting room as we were travelling with another family which was great and very convinient. staff very helpful and friendly! id definately reccommend this hotel, definately a family holiday! my second time visiting croatia and i loved it.. not too far from the airport too!

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarDiamant, Manager at Valamar Diamant Hotel, responded to this review, October 25, 2012
Dear Guest,
Thank you for taking the time to share your experience at Hotel Valamar Diamant on Tripadvisor. We are pleased to read that you had a pleasurable experience with us and that our team was able to make your visit a memorable one.
We look forward to welcoming you back soon.
Best regards,
Hotel Valamar Diamant Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Top Contributor
74 reviews 74 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 21, 2012

We were first time visitors to Croatia and enjoyed our 2 day stay here as part of a bigger trip. The Diamant is a very clean hotel and the staff were very helpful in making our stay a pleasant one. Food was excellent even though it was a help yourself buffet, which is not usually my preference. I really enjoyed my walks along the coast into Porec to help walk off the food. The pool at the Diamant was very cold but fine after you eased yourself in (30 Minutes! ). We are hoping to come back to Croatia next year and spend a bit more time in Istria and at the Valamar Diamant. We also enjoyed a boat trip to Rovinj and the Lim Canal and visiting Motovun by Car.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarDiamant, Manager at Valamar Diamant Hotel, responded to this review, October 24, 2012
Dear Guest,
Thank you so much for taking the time to write such a kind review. We're glad that you enjoyed in your first stay with us at Hotel Valamar Diamant and that our friendly staff, hotel facility and our gastronomy offer enabled you to have a pleasant vacation.
Waiting to see you soon!
Hotel Valamar Diamant Management
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Zadar, Croatia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2012

I stayed in this hotel on reference, and must say I did not regret it. I was amazed with breakfast offerings (they literally offer everything on their buffet!). the pool staff (Saša, Anka, Jurica the cook and the life guard whose name I've forgotten ): ) are wonderful. hotel is clean and very well looked after, our room (a suite on the 4th floor) was of a decent size with two bathrooms and two balconies. we caught a good deal for the accommodation cost, and the prices in bars are affordable. receptionists are a bit too distant in their communication with guests but I believe that is because we were there at the end of a long summer season. spa and wellness is very nice and the girls there are a real pros. this is definitely a hotel I will come back in to - with my family!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarDiamant, Manager at Valamar Diamant Hotel, responded to this review, October 23, 2012
Dear guest,
Thank you so much for your visit and your inspiring review! It makes us extremely proud to hear that you are amazed by our service and staff kindness.
We do hope that you will recommend us too to your friends and family, and look forward to welcoming you back at Hotel Valamar Diamant again in the near future!
Best regards
Hotel Valamar Diamant Management
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Croatia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 11, 2012

I have been a guest at this hotel for 5 years in a row (since 2008), and I only have praises for everyone and everything at Valamar Diamant.

Let me start with the reservation system at Valamar website which works perfectly and offers the best prices. It's really a good idea to check the website once in a while to check for great offers. Registration at the reception goes smoothly, and from then on everyone is doing their best to make your stay as nice as possible.

Rooms are nice (I would recommend at least a room with the balcony because for some people other rooms may be too small). Still, the size of the room doesn't matter that much really because the hotel and the hotel surroundings offer a lot of possible activities and whenever I stayed at Valamar Diamant, I pretty much only slept and had my showers in the room.

The lobby is a great place to take a break from daily activities - grab a coffee or a drink. Nada and others who work there are very pleasant. The prices may seem a bit high for Croatian people, but for foreign guests they mostly feel cheaper than at other places/countries. The pool inside of the hotel can be rather crowded if the weather is bad, but you can always go to wellness and enjoy all the saunas, hot tub etc. The pool outside of the hotel is great, too, but can be cold from September-October.

Now the food and the restaurant - absolutely delicious, with a variety of dishes for everyone. If you really want to enjoy this hotel, you need to make sure that you take enough time to enjoy a proper breakfast and dinner. Try a lot of things, go and get more, just enjoy. I know that I always do. Make sure you also try pastas that Dragan makes - a great guy who always recognizes me and my father when we come to the hotel (just like many others - at least 7 other people). :) It's very pleasant when they recognize you which make your stay there more personal.
Pizzas and breads are baked in front of you - make sure you try and enjoy them!

Thanks to all the people who work there. I know it's their job to smile and be nice, but it's all very pleasant and makes you feel 'warmer' while staying there.

I will do my best to visit Valamar Diamant the next year, too - sixth in a row.

Room Tip: Get a room with the balcony if you can - much more pleasant! :)
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarDiamant, Manager at Valamar Diamant Hotel, responded to this review, October 23, 2012
Dear Guest,
We thank you for the time you took to express your satisfaction concerning your stay at the Hotel Valamar Diamant on TripAdvisor. It was a real pleasure to welcome you again and we are very pleased to know that we answered to all your expectations, especially because you are our regular guest. We will share your reviews with the all hotel staff, so they know all their hard work is being rewarded with guests’ satisfactions and appreciation.
We hope to welcome you again for your future stay in Poreč!
Many thanks and best regards,
Hotel Valamar Diamant Management
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Steeple Bumpstead, Essex, UK
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 11, 2012

I have travelled widely throughout europe and beyond. I have to say that the Valamar Diamant Hotel has to be the best hotel that I have ever stayed in!.

The hotel and grounds are immaculate, my room was spotlessly clean, the food was fantastic and the variety on offer was amazing but the icing on the cake was the hotel staff the most efficient, friendly and helpful that I have ever meet in my years of travelling they simply cannot do enough to make your stay as pleasant as possible. I will definately be returning to this hotel and would highly recommend it to anybody looking to stay in Istria.

Thank you so much for a wonderful stay in your lovely hotel

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValamarDiamant, Manager at Valamar Diamant Hotel, responded to this review, October 22, 2012
Dear Guest,
We would like to take this opportunity to thank you for staying with us during your visit to Poreč.
We appreciate the valuable time you took to share your comments on Trip advisor and are extremely glad that you are satisfied with our facility, service and helpfulness of our staff.
We look forward to welcoming you again on your next visit to Poreč
Hotel Valamar Diamant Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Valamar Diamant Hotel

Address: Brulo 1, Porec 52440, Croatia
Location: Croatia > Istria > Porec
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Porec
#1 Family Hotel in Porec
#2 Luxury Hotel in Porec
#2 On the Beach Hotel in Porec
#5 Romantic Hotel in Porec
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Valamar Diamant Hotel 4*
Official Description (provided by the hotel):
The 4 star Valamar Diamant Hotel is only a 10 minute stroll away from the historic centre of Porec. Surrounded by pine forests and pristine beaches, it offers the right balance of recreation, relaxation and exceptional buffet dining, including dietary meals. The Hotel's recreational activities are second to none, especially when it comes to biking. It features a sports hall, heated indoor and outdoor pools as well as a wellness and beauty centre. Open all year round. ... more   less 
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Also Known As:
Valamar Diamant Porec
Hotel Valamar Diamant
Diamant Hotel

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